Charlotte created a will for us. She handled each of our questions patiently. Talking about death can be uncomfortable, but she remained calm and focused throughout. The hard copies of our will reache... See more
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The Taylor Lucas Partnership are experienced specialists in Estate Planning from Wills & Trusts to Lasting Powers of Attorney. Providing the ultimate customer experience is our driver.
Contact info
Unit 7, Morston Court, WS11 8JB, Cannock, United Kingdom
- 01543 220969
- info@taylorlucas.co.uk
- taylorlucas.co.uk
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5 stars for excellent service.
From start to finish we experienced 5 star customer service and support from our advisor Jonathan. A lot of the information he provided was new to us and he helpfully explained the process with patience and clarity. I would not hesitate to recommend Jonathan and the team. Thank you.
Great service, efficient staff
We came to Taylor Lucas through my employer for a free Will writing service. Lottie was great. From the first phone call to the final product, she was friendly, helpful and polite. Everything was explained clearly and our options were set out for us. There was no upsell and our wishes were listened to every step of the way. A very pleasant experience and I would definitely consider Taylor Lucas for any future needs.
Friendly and effective
We had a great meeting with Amanda. She explained everything really clearly and supported us thoroughly. Thanks so much!
I had a Teams call with Page
I had a Teams call with Page, who was super friendly amd knowledgeable and made my experience very positive. Thank you, I will recommend!
Excellent Service
I had the pleasure of working with Lottie at The Taylor Lucas Partnership to create my Will, and I couldn’t be more satisfied with the experience. She took the time to explain every detail clearly and made sure all my questions were answered thoroughly. I truly appreciated her guidance and expertise in helping me put my affairs in order. I highly recommend The Taylor Lucas Partnership to anyone seeking expert and compassionate Will-writing services.
Free will writing service
Efficient, knowledgeable and proffesional. Discussed all the available options and offered advice without pressure to purchase other services
Will-writing service and LPA documents - brilliant service
Will-writing service and LPA documents referral through my company. Excellent service. Extremely efficient process. Clear instructions to me on what to do. Friendly and helpful assistance. Highly professional. I especially liked that possible legal snags were identified and options presented. This is the value of having the pros do it. 5* appreciation for Amanda.
So friendly
So friendly, expert advice and made very easy to understand.
Great Service
Great and attentive service from Erin. She was polite, professional and very organised.
Brilliant service
Brilliant service, Lottie was extremely helpful and knowledgeable.
Made the whole process easy. Thank you for helping with such important documents.
Used the free will writing service and…
Used the free will writing service and then added a couple of extras. Really good service, moving appointments around to suit our needs. Couldn't ask for more. Jasmine and Emily were both really friendly and professional. Thanks again!
I used the free will service through my…
I used the free will service through my employer. Jonathan talked me through everything clearly and concisely and made the whole experience as easy as possible. Would highly recommend their services.
Will writing with ease
What I thought was going to be a daunting an emotional task was made so easy. Jasmine's warm and friendly personality made us feel at ease. Explaining everything in her down to earth style made it all easy to understand and make sense of.
Used the free will service through my…
Used the free will service through my employer. Lottie Heesom was our advisor, and she made the experience easy and pleasant. She explained the process, took us through it efficiently and was polite and friendly. Couple of other offers tagged on, which were optional, but made good sense to talk about in conjunction with the will. Thanks Lottie!🙂
Outstanding and stress free!
Thomas was an absolute pleasure to deal with and made the process so straight forward and stress free. Thomas was very knowledgeable and helpful on things we had not thought of. We are very happy to deal with and recommend Thomas Gilliam and the team at Taylor Lucas to family and friends. Thank you
Amanda was extremely helpful!
Amanda was extremely helpful and a pleasure to deal with regarding our Wills. She explained everything clearly and in detail, answered all of our questions, and was very thorough throughout the process. We would highly recommend her!!
Johnathan was very professional he…
Johnathan was very professional he explained everything clearly and was not pushy with any upselling , so much so I have referred a family member to the company.
Will(ing) participant.
Very easy and of course professional as one would expect. All done with pre meeting questionnaire and then using Microsoft Teams meetings. Everything explained in layman’s language. Highly recommended.
I used the service through a benefit at…
I used the service through a benefit at my work. I can highly recommend the the will writing service. In particular I would like to thank Erin who made the process very smooth and made me feel at ease. Fantastic customer service!
Very professional but friendly
Very professional but friendly. We dealt with Jonathan Lucas who couldn't have been more helpful. Very satisfied and we have taken out the long term will storage and management option accordingly.
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