We recently moved property and realised we needed all new guttering and downpipes. From the first contact with Taylor roofs to installation of the guttering and downpipes the communication was excelle... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We contacted Taylor Roofing as we wished to have the roof surveyed before the winter months and it was found we required some broken tiles replaced. Greg & Daryl provided a very professional, efficie... See more
Contacted Taylor Roofs as was concerned about a sudden roof leak. Survey was arranged very quickly and surveyor reassured me that roof was in good condition and only a small repair was required. Servi... See more
⭐️⭐️⭐️⭐️⭐️ Before getting in touch with Taylor Roofs, we had water pouring into our living room - not exactly the feature we were going for! From the initial quotation through to the guys turning up... See more
4.6
Excellent
86 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Full new roof and velux windows
We have just had a full new roof fitted. Adam and his team were very polite and friendly and kept us informed every step of the way. They tidied up after themselves everyday. There were a few snagging issues but it got sorted quickly and the 2 guys that came out to do that were also polite and friendly. Would also like to thank the girls in the office as well. Would highly recommend this company
March 3, 2025
Unprompted review
Excellent service from start to finish…
Excellent service from start to finish with Excellent customer service from office team professional quote from Mark to completion by boys who carried out the work Excellent experience thank to all involved in my project.
March 27, 2025
Unprompted review
Excellent service
Excellent service from start/quote to finish/job done. Prompt responses to all queries and very professional and helpful tradespeople.
March 26, 2025
Unprompted review
Roof fix after the storm
Taylor Roofs were very helpful. They had high demand after the storm and were honest about priorities and wait times. Mark was very professional at the Survey and took pictures to show the detail of what needed done. He did a temporary fix while surveying and explained what needed to be done. The work was arranged and Taylor Roofs kept in touch regularly about scheduling the work both digitally and via direct contact from Karen and team. Kenny did a great job and made sure some other issues were sorted too by clipping in some tiles. I’m glad I waited to use a proper roofing company to do the job right and also for a reasonable cost.
March 26, 2025
Unprompted review
From start to finish I had a great…
From start to finish I had a great experience using Taylor Roofs.
The team in the office couldn't do anymore to help me overcome a couple of issues I had .
I was made aware of the time the team would be on site. Polite and well mannered. Introduced themselves and then got cracked on . They chatted away to my son who was keen to understand what they were doing . So patient!
Once the job was completed I was talked through what had been done .
I couldn't have asked for a better start to finish job.
Thank you Taylor Roofs
February 6, 2025
Unprompted review
Avoid
Most disappointed. Job not done properly and no signoff asked for. Little or no oversight of quality of work by management apparent. Once they had my money (that's the one thing they are good at) they didnt pursue my complaints at all. My mistake, but it wont be repeated.
December 4, 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.