We found a stunning clock, which were delighted to see was in the sale. Unfortunately the clock was damaged on arrival. The Taylors team were just fantastic. I sent a short video and they sent a repla... See more
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See what reviewers are saying
Colour I ordered ended up out of stock after purchasing online, which was annoying. Customer Services were helpful though & advised within a few days to allow refund or different colour. Delivery quic... See more
We were aware that cheaper door mats can stain LVT flooring. So Amtico, Karndean etc are expensive flooring products and to have them ruined by using a cheap mat would be foolhardy. Both the officia... See more
We took ages to decide the fabric we wanted for our curtains but we never felt rushed and were given many sample books to take home! From getting measured up through to the installation of the curtai... See more
Company details
Written by the company
Founded in 1982, Taylors have been a staple name on the Banchory High Street for over 35 years. We have a long history of serving our customers with the highest possible service from initial design inspiration all the way through to full fitting. In 2020, we decided to take our brand nation wide launching our new Taylors On The Highstreet website with the mind of taking our same superb local service and opening it to the country as a whole.
Contact info
45 – 55 High Street, AB31 5TJ, Banchory, United Kingdom
- 01330 823662
- hello@taylorsonthehighstreet.com
- taylorsonthehighstreet.com
4.7
Excellent
427 reviews
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Hasn’t replied to negative reviews
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Perfect service from order to delivery
September 5, 2023
Gorgeous clock
Gorgeous clock! Looks beautiful in my living room. Securely packaged and fast delivery.
September 4, 2023
Great customer services!
I placed my order and within 10 mins of doing so, I received an email to say that they had just sold out. I was informed that it would be 10-14 days before new stock arrived and did I want an immediate refund or was I happy to wait and they would continue to process my order. I decided to go ahead with the order anyway as I wasn't in any rush. Customer services kept me fully informed of the progress and responded to emails very quickly, usually within the hour. Pillows arrived and I am both happy with the service provided by Taylors, the product and the price, which was extremely competitive! Thank you Taylors I would certainly order from you again! 🙂
August 31, 2023
Prompt and efficient service.
August 30, 2023
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Had an email from customer service’s…
Had an email from customer service’s regarding availability of my item. I was kept fully informed all the way with polite and helpful emails.
July 23, 2023
We had a little problem with a picture…
We had a little problem with a picture arriving with broken glass not from them[straight from manufacturer] Taylors dealt with it very quickly and the problem was resolved .The prices are very good compared to other sites/shops. The picture[The Library] is stunning.
I WOULD CERTAINLY RECOMMEND
July 26, 2023
Sleep at last
Great oriental pillows, very supportive for side and back sleeping. Faultless product and good value for money.
July 23, 2023
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From first phonecall regarding to…
From first phonecall regarding to picture the service was first class
June 6, 2023
defective packaging
packaging was damaged which in turn meant the clock was also damaged. not that bad that we wanted to return it but a small dent on clock face. This could have been avoided with a bit of extra bubble wrap/ packaging on clock face side
June 25, 2023
Extremely well packaged and arrived…
Extremely well packaged and arrived sooner than expected
June 25, 2023
Great mat at a great price.
June 11, 2023
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Excellent online service
Have used Taylor’s on the high street a few times in the past year.
All items dispatched and delivered quickly and were very competitively priced. I will continue to buy from them as I am very pleased with service and goods.
Thank you.
June 6, 2023
Excellent website nade shopping easy
Excellent website nade shopping easy and delivery is prompt
June 6, 2023
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Suzanne was fantastic
Suzanne was fantastic. Original bed was a wrong size, no problem sorting to correct bed and obtaining different feet.
Bed ordered on Tuesday and delivered on Friday.
Best customer service ever, will not hesitate to use in future.
June 7, 2023
Beautiful clock
Beautiful clock. Arrived well packaged and in excellent time too. Price was competitive compared with other retailers selling the same clock. I’m beyond pleased with my purchase.
June 7, 2023
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