We found a stunning clock, which were delighted to see was in the sale. Unfortunately the clock was damaged on arrival. The Taylors team were just fantastic. I sent a short video and they sent a repla... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Colour I ordered ended up out of stock after purchasing online, which was annoying. Customer Services were helpful though & advised within a few days to allow refund or different colour. Delivery quic... See more
We were aware that cheaper door mats can stain LVT flooring. So Amtico, Karndean etc are expensive flooring products and to have them ruined by using a cheap mat would be foolhardy. Both the officia... See more
We took ages to decide the fabric we wanted for our curtains but we never felt rushed and were given many sample books to take home! From getting measured up through to the installation of the curtai... See more
Company details
Written by the company
Founded in 1982, Taylors have been a staple name on the Banchory High Street for over 35 years. We have a long history of serving our customers with the highest possible service from initial design inspiration all the way through to full fitting. In 2020, we decided to take our brand nation wide launching our new Taylors On The Highstreet website with the mind of taking our same superb local service and opening it to the country as a whole.
Contact info
45 – 55 High Street, AB31 5TJ, Banchory, United Kingdom
- 01330 823662
- hello@taylorsonthehighstreet.com
- taylorsonthehighstreet.com
4.7
Excellent
427 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Competitive price for Amtico floor mats…
Competitive price for Amtico floor mats and delivered promptly. Would recommend
June 4, 2023
Advertisement
Easy ordering
Easy ordering, prompt delivery, well packaged. Would use this company again.
May 17, 2023
Quality mat with speedy delivery.
We were aware that cheaper door mats can stain LVT flooring. So Amtico, Karndean etc are expensive flooring products and to have them ruined by using a cheap mat would be foolhardy. Both the official Amtico and the Turtle mats appeared suitable, but we decided to stick with a mat made by the same company as our flooring - Amtico.
The mat is perfect and is slightly more fluffy than the mat it replaced. Some official Amtico suppliers do not stock the mats, or only have the smaller version, however ‘Taylors on the High Street’ do supply the large version and it’s available online for delivery.
May 8, 2023
Advertisement
Good communication
Good communication , well packaged and very quick delivery. Couldn’t ask for more.
May 3, 2023
Great Door MAT
Excellent mat just what I wanted for my new flooring.
Ordering very easy received will days.
April 16, 2023
Products are great.
Products are great.
Communication was excellent and they arrived quickly.
April 27, 2023
First class service
We purchased our flooring (carpets and amtico) from Taylors for our extension and renovation. Customer service was first class from first enquiry through to actual fitting. All staff were very helpful, knowledgable and so accommodating to our changing timelines. Would highly recommend Taylors and thank them for their fabulous service.
April 26, 2023
Unprompted review
Advertisement
FANTASTIC in every aspect
Lovely bed, brilliant communication and customer service - would recommend to anyone without hesitation.
April 23, 2023
Great experience
Great experience, fantastic customer service and extremely efficient delivery.
Thank you
April 10, 2023
Just what I was looking for.
April 9, 2023
Fast and efficient service
April 17, 2023
Advertisement
The lights we have received are dusty…
The lights we have received are dusty and dirty I think they have already been used and don't appear to be new.
March 28, 2023
Great communication regarding my order.
March 26, 2023
Excellent and very prompt delivery
April 2, 2023
Great honest communication and very…
Great honest communication and very fast dispatch & delivery....very professional..
March 27, 2023
Advertisement
Great customer service
Great customer service. Goods arrived quickly and packaged very well.
March 26, 2023
Example of good customer care
prompt acknowledgement, rapid dispatch and delivery. A painless purchase which is rare currently with many providers
March 23, 2023
First class service after placing order
March 22, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.