Beautiful handbags with the softest leather. I love love love my new handbag that was delivered so quickly yesterday. Thank you Karen for your care, and attention. An error with my online order was p... See more
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I just love the whole ethos of the shop, with bags all having a name which also relates to someone special. The girls were very helpful and I tried a few, checking them on a lovely large mirror area... See more
Company replied
I visited the beautiful studio store in Bushmills for their beautiful purpose charity event. Their customer service was incomparable and exceptional. The products inside the box was a real treat wit... See more
Company replied
After much deliberation of which bag I would buy and several visits back to Northern Ireland, and a few chats with the very helpful ladies in the shop, Agnes ( in plum) became my new friend. I love t... See more
Company replied
Company details
Written by the company
Luxury leather handbags • With a beautiful purpose • Designed in N Ireland • Hand-made in England tayloryates.com
Contact info
88 Main Street , BT57 8QD, Bushmills, United Kingdom
- customercare@tayloryates.com
- tayloryates.com
A beautiful bag from Bushmills!
It's not every high end "bag shop" would put a man of a certain age at ease in selecting his wife's Christmas present.!! On a visit to Bushmills, we called in to a warm welcome and friendly assistance from the ladies - resulting in purchase of a fine product.
Thank you!

Reply from Taylor Yates
Taylor Yates are unique
Taylor Yates are unique. They Provide a sustainable quality, global, Product at the same time supporting local charities. It is a privilege to know Karen and Ellen the founders of TY and to own their bags.

Reply from Taylor Yates
The most beautiful bags and leather is…
The most beautiful bags and leather is just so tactile, The most precious I have ever owned. The customer service is amazing and always so helpful. A beautiful purpose and experience.

Reply from Taylor Yates
Such friendly and helpful staff
Such friendly and helpful staff. Beautiful shop and great selection.

Reply from Taylor Yates
Loving Agnes: soft, stylish and roomy
Love my Taylor Yates Agnes bag. The leather is super soft and love it even more as the worn look sets in. The wide shoulder straps make it super comfortable and it's big enough for all my essentials, including my laptop. My first TY bag but definitely not my last.

Reply from Taylor Yates
Beautiful boutique style shop
Beautiful boutique style shop with plenty of gorgeous items from brands I have never heard of.
Can't wait to return to Bushmills to purchase some more from this shop.
Staff very informative and friendly
A must visit while in Bushmills.

Reply from Taylor Yates
Alice, my new BFF!!
My new ‘Alice’ handbag is just gorgeous, the most beautiful soft leather.
Nyree was a joy to buy from, she was so knowledgeable and enthusiastic about the bags.

Reply from Taylor Yates
Purchased a bag for my mums big birthday…
Purchased a bag for my mums birthday…. Fantastic customer service and beautifully packaged.

Reply from Taylor Yates
Beautiful store
Beautiful store, with a fantastic range of gifts. Great customer service.

Reply from Taylor Yates
Beautiful products
I just love the whole ethos of the shop, with bags all having a name which also relates to someone special. The girls were very helpful and I tried a few, checking them on a lovely large mirror area which is very useful.
I bought the Agnes bag and you are given lots of handy, helpful tips on maintaining your bag although I am looking forward to using it that much that it takes on the adorable, well worn look!
Just a very pleasant experience overall.

Reply from Taylor Yates
Very good quality leather
Very good quality leather. Was offered free postage, which was generous, but one notebook arrived marred in the post.

Reply from Taylor Yates
As usual I found the staff attentive
As usual I found the staff attentive. They took the time to describe the goods I was interested in a knowledgeable and clear manner.

Reply from Taylor Yates
Excellent quality and soft leather…
Excellent quality and soft leather bags. Very comfortable to wear and great style. Customer service top class very friendly and knowledgeable about merchandise. Would highly recommend the whole shopping experience

Reply from Taylor Yates
Fantastic service
Fantastic service! Was visiting NI and luckily found the shop. Bought one (of five in the world) of their handbags. One called Norma in a gorgeous purple colour. Beautiful. Thank you Ellen

Reply from Taylor Yates
Super-efficient provision of…
Super-efficient provision of gift-wrapped service while wife was upstairs viewing other handicrafts. Purchase secreted in car and I returned to the shop as my wife descended the stairs completely unaware of the subterfuge. 45th wedding anniversary present sorted. Thank you ladies.

Reply from Taylor Yates
I’m delighted with the purchase and the…
I’m delighted with the purchase and the service.

Reply from Taylor Yates
Staff so friendly and helpful would…
Staff so friendly and helpful would really recommend to shop here and quality of product is unreal

Reply from Taylor Yates
When I opened the box I knew I had made…
When I opened the box I knew I had made the right decision. I love the fact my bag is beautiful and made with sustainability in mind. It's great to buy from a local family owned business that shares my values. Thank you x

Reply from Taylor Yates
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