Teami Blends Reviews 91

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

I paid and have not received my 2 products ordered Nov 24th. Customer service has not responded...I am sooo disappointed in the service.. no one answers customer service to resolve I WILL NE... See more

Rated 1 out of 5 stars

Horrible also I purchase mine Feb 26 2021, I waited for long to my package I try contact them still auto message , went to UPS they it was Delivered March 10 2021, I don't receivd text or email that t... See more

Company replied

Rated 1 out of 5 stars

I brought their tea through the fab fit fun company ,I was using the refresh tea ,it is not a detox tea but it has been given a big problem, "diarrhea" I had gone to the bathroom more than 15 times... See more

Company replied

Rated 1 out of 5 stars

I like their Colon Cleanse tea but they have horrible customer service. If you do the subscription service, they don't send a notice that it's time for your next shipment to give you an opportunity to... See more

Company details

  1. Herbalist

Written by the company

Teami Blends is an all-natural tea company that is different to other tea companies because we are out to help others through health, and health = happiness! Teami Blends is best known for our 30 Day Detox program, which includes two of our blends, to 1.) boost your metabolism and 2.) rid the body of harmful toxins that have been blocking your weight loss! On top of that, Teami has 5 additional blends that help in many other areas of one's life! Our motto is: "It's not just tea, it's a lifestyle!" -Teami Team


Contact info

1.2

Bad

TrustScore 1 out of 5

91 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

The worst customer service EVER!!

The worst customer service EVER!!! I have sent multiple emails and Called dozens of times with no help. I was charged 2 twice and was told to refuse the order so I could receive a refund. The package has been sitting at the post office waiting for them to pick it up. It's been almost 2 months since I sent it back.

October 11, 2018
Unprompted review
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Reply from Teami Blends

Hi Alvina,

Thank you for bringing this to our attention, I want to make sure this is fully resolved for you right now. I have no idea why your package was stuck at our local post office for so long, but I just looked into our system and I see you were fully refunded on 10/15/18! I super appreciate your patience with this and if you ever need help with anything or have any questions you can always email me at nicole@teamiblends.com!

To Your Health,
Nicole

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Rated 3 out of 5 stars

Awful customer service!

Awful customer service!
I have odered from the company directly a couple times. I ordered the 30 day detox in one order and the chai tea and a face mask in another order. I didn't lose any weight with the 30 day detox, but I did notice I didn't have any bloating during that time. I personally love the 30 day detox and the way it made me feel. However, their customer service is the WORST! I have sent several emails with no reply. If you call them you have to leave a message an no one ever calls you back. The 1st order was sent to my APO address and it took 2 months to receive. I still haven't gotten my 2nd order so I can't leave feedback on those products. I wanted to love this company, but the poor customer service or lack there of has put me off and I'll be looking for similar products elsewhere.

October 1, 2018
Unprompted review
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Reply from Teami Blends

Hi Melissa,

Thank you for letting us know of this issue, I want to get this resolved for you right away. We are currently working on adding more awesome customer service reps to our team, and I can promise you that that will not happen again! We are back to our 24 hour response time! I am so happy you loved your 30 Day Detox, and if you would like to do another round and get some tips on how to improve weight loss I would love to help! You can always email me at nicole@teamiblends.com for tips or help with anything! If there is anything else we can help you with, please let me know!

To Your Health,
Nicole

Rated 5 out of 5 stars

I just love their products

I just love their products. Purchased it through Amazon and have been their regular customer since then. I also like their blog, which I found very informative and useful.

June 21, 2018
Unprompted review
Rated 1 out of 5 stars

HORRIBLE CUSTOMER SERVICE

HORRIBLE CUSTOMER SERVICE. Attempted to call into phone center to speak with someone. Got phone number from website - says
" Have questions? Call us! 727-478-3898
We will help answer all of your Teami questions with a LIVE representative!
Customer solutions is available over the phone M-F from 9:00 am to 5:00pm, EST. All customers who leave a voicemail should expect a call back within 1 business day." - I COPIED & PASTED THIS FROM WEBSITE.
It's been two days, 4 voicemail messages left, at least 10 attempts to call in to get a live representative and the only info I get is their message stating that no support agents are currently available and I should leave a message with my phone and email.
My daughter purchased the teami skinny tea and tumbler - with a coupon code she paid $45.08. Tumbler and tea were originally shipped in padded envelope and tumbler was cracked. She contacted customer service and was told they would ship out replacement piece (Received "replacement" in a box with wrong piece). She asked if they could just send her a shipping label to return the damaged item for a credit to her account. She was told that they do not send shipping labels and that she would need to pay for the return shipping for the item that arrived DAMAGED. If she had simply decided she didn't like the tumbler and wanted to return it, I could understand them not paying for return shipping. However, because it was DAMAGED, Teami should have the decency to stand behind their product and send a return label and then credit account in a timely manner.
Would love to actually hear from someone to get some other answers - but I doubt that will happen.
I would never recommend this company to anyone. Their tea could be great but the customer service is non-existent and that speaks volumes.

UPDATE: As you can see, I received a response to this review. I ended up dealing with Nicole by email. She was incredibly helpful and was able to get situation resolved. She offered to credit account for the inconvenience as well as replace the cracked tumbler. And she even said I didn't have to return the cracked one. I am appreciative of Nicole's efforts to make me a satisfied customer. It is just unfortunate what we had to go through to get to this point.

January 24, 2018
Unprompted review
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Reply from Teami Blends

Hi Donna!

I am so sad to hear you had this experience and I would really love to make this right with you! Please email me at nicole@teamiblends.com and I will solve this for you immediately!

To Your Health,
Nicole

Rated 1 out of 5 stars

Took nearly a month to arrive

Took nearly a month to arrive. I was charged $12.99 for delivery and then I was made to pay another $24! When I emailed customer services they took a week to respond and said, 'they 100% understand how I am feeling' then just used a sandard template response as they didn't address anything I said in my email!

You'll be much better off ging for Bootea or Skinny mint!

November 14, 2017
Unprompted review
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Reply from Teami Blends

Hi Racheal,

Thank you for bringing this to our attention, I would really love to help you with this. Custom fees are super annoying, and since some countries have them and some don't and they are always changing, we have no way of knowing whether or not someone will be charged or not. This is nothing that is particular to Teami, custom charges are on all packages. Teami is the only tea company that uses all FDA Approved ingredients, so it really is the highest quality tea you are getting! I do hope you will still try our teas to receive all of its wonderful health benefits!

To Your Health,
Nicole

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Rated 5 out of 5 stars

My girlfriend loves Teami

The site can be a little tricky to navigate but my girlfriend swears by the products. Can't guarantee the tea works for everybody but it works for my gf so for that I give them 5-stars.

September 12, 2017
Unprompted review
Teami Blends logo

Reply from Teami Blends

Thanks Andrew! You should totally try us out! It's not just for Women!

Rated 5 out of 5 stars

5 stars!💕

I love there teas! Great way to start the day gives you energy and my packages always come fast 💕 I love teamiblends! Thank you for always keeping me satisfied & happy so excited to see what other products you have in store for us😍

February 27, 2017
Unprompted review
Teami Blends logo

Reply from Teami Blends

That is so great to hear Brianna! What do you think of our tumblers? Do you own any?

Rated 5 out of 5 stars

Life Saver!

I am so thankful that I found this tea. I've always struggled with serious bloating and digestive issues, and I've tried everything you can think of to fix it. Fast forward to my 30 Day Teami Detox, and everything changed! My stomach is flatter than ever, I feel great and I've even been able to cut out coffee! I seriously love this tea!!!!

February 17, 2017
Unprompted review
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