the store manager was very rude, racist and mean, unprofessional and didnt know how to manage a situation
the store manager was very rude, racist and mean. The same seller, in addition, he claimed that I am a liar.
I came for a factory reset of a phone, I was told that it can be done and to come back in an hour. I was with my husband and the child, I waited and then came back after the phone. our mistake because I didn't check at the moment, then the next day I didn't manage to get back and after a few days I returned to the store with the receipt and the phone, the receipt says that I have a 1-year warranty, however they didn't do anything to the phone , it is not reset, my money is taken, they were racist and very rude, even claiming that they have the right to behave and speak to me as they wish. on the grounds that he would have told me from the beginning that I would still need a previous Google account to connect the phone to. They didn't say this from the beginning, if they said it, I wouldn't have called them, because I specified that I no longer know any details from that phone, they wanted to look at the cameras, I waited, when I I went to ask if she had much left, she was very rude, looking at me angrily, she said that she had as much as she had and that I would have to wait, I told her that it was not necessary to be so rude and she replied that it will be as she wants. very racist, very rude and very unprofessional. You take the money from the customers, if you didn't have any more customers the store would go bankrupt and you would lose your job. be more lenient, kinder, and less racist. Score 0 for all services in your store, thank you very much :)I should give less than a star but unfortunately i need to score a rate so here you go , that’s your star for your services.
