Tech.Trade Reviews 2,610

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and condition, often exceeding expectations even for refurbished items. Many people highlight the impressive range of products available and the competitive pricing, making it easy to find suitable options. The service is frequently described as professional, knowledgeable, and efficient, with many consumers appreciating the helpful advice and smooth overall process. Delivery is also a strong point, with numerous reviewers mentioning quick dispatch and prompt, often next-day, delivery. However, some customers also noted occasional issues with delivery times, with a few experiencing delays or receiving items later than expected. A small number of people reported receiving products with minor cosmetic damage or non-responsive components, though these issues were often resolved quickly by the company.

What people talk about most

Product

People report positive experiences with product, often praising the excellent condition of refurbished items,... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast and prompt delivery times, often... See more

Quality

Reviewers mention positive feedback about quality. Customers are consistently impressed with the condition of... See more

Service

Clients share positive opinions on service, consistently praising its quality, speed, and helpfulness. Many... See more

Price

Customers consistently note positive experiences with price. Many reviewers found competitive and affordable... See more

Based on these reviews

Rated 5 out of 5 stars

Eli's product knowledge helped me make the perfect choice regarding IT equipment for my business. Eli took the time to explain the differences and why it would be the best purchase decision and I can... See more

Company replied

Rated 5 out of 5 stars

I called Tech Trade and exolained the computer i was looking at purchasing for my accounting purposes. The person I spoke to was efficient and quick. I paid £5 next day delivery. Well packaged and... See more

Company replied

Rated 5 out of 5 stars

Tech.Trade had an impressive range of refurbished iMacs available and it was easy to compare specifications and prices. Selection made and order submitted at the weekend, the only delay was tha... See more

Rated 5 out of 5 stars

I’m honestly impressed. Tech Trade delivered exactly what they promised and more. The device arrived in spotless condition, properly packaged, and clearly tested before dispatch. What stood out most... See more

Company replied


Company details

  1. Computer and Accessories Store

About Tech.Trade

Information provided by various external sources

Our retail Service

  • We pride ourselves in having the largest selection of refurbished Apple Mac stock in the UK
  • Fairly priced and fully warrantied products
  • 12-month warranty
  • Free shipping
  • Telephone support available

Over the last 8 years Tech.Trade has grown into one of the foremost suppliers of the best quality factory reconditioned Apple Mac. Get the best quality Apple delivered to your door next day.

For Advice and support call 0800 8494994

Or visit www.tech.trade


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Replied to 87% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

good quality and price

A well packed computer in good condition. My son (a computer geek) was very impressed with quality and price.

February 2, 2026
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Reply from Tech.Trade

Thank you for the great review! We're delighted the computer arrived well packed and in good condition. It’s especially nice to hear your son was impressed with the quality and price — that’s high praise! We really appreciate your kind words and support.

The Tech.Trade Team

Rated 5 out of 5 stars

Love my new first Apple Mac

Love my new first Apple Mac. I am researcher so I only use it for research and storing my research papers for my dissertation. Loved how easy it was to set up and next day delivery with UPS. Great experience overall, exceeded my expectations.

February 5, 2026
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Reply from Tech.Trade

Thank you for the fantastic review! We’re delighted to hear you’re loving your first Apple Mac and that it’s perfect for your research and dissertation work. It’s great to know setup was easy and delivery was quick. We really appreciate your kind words and are so pleased the experience exceeded your expectations. Best of luck with your research!

The Tech.Trade Team

Rated 5 out of 5 stars

Tech Trade- SIMPLY the BEST- MUCH Better than all the rest!

Tech Trade is the BEST It company I have ever experienced.
Honest,Trustworthy, very very knowledgible-bith from the sales side and the technical support.
My computer broke just 3 days before I was about to go to India on a six week lecture tour . I travelled from Northumberland, north of Newcastle, all the way to Newport,South Wales and they solved all my problems with professionalism and kindness and consideration.
Tech Trade fixed it -absolutely fantastic!

They have NEVER tried the hard sell, in fact when I considered trading in my mac laptop for another one -mine had gone for a screen repair- they said that mine was a very good machine and that I couldn't better it at that time .
It would have been so easy, to write it off.
Also they were VERY fair in a part exchange .IN addition they spent over six hours transferring my data to the new laptop-working past closing time.

Repairs-Brilliant system-Computer collect from home and taken to workshop by DHL or equivalent-so no need to go to Post Office.
Returned promptly.
I have been using and recommending Tech Trade to many people for many years.
They are 'Simply the Best'- 'Better that all the rest'!
Thank you so much Ryan,Ryan and all your Fabulous Teamx
Gilly Burn
Founder Director Cancer Relief India

January 27, 2026
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Reply from Tech.Trade

Gilly, thank you so much for your truly wonderful words. It genuinely means a great deal to the whole team.

We’re so pleased we could help get everything sorted before your lecture tour — especially with such tight timing. Making sure our customers are supported properly, without pressure or hard selling, is something we strongly believe in, so it’s lovely to hear that stood out to you.

It was an absolute pleasure helping with the data transfer and ensuring everything was ready for you. We know how important your work is, and we’re proud to have played a small part in keeping things running smoothly.

Thank you for your continued trust over the years and for recommending us to others — that means more than we can say.

Wishing you every success with your ongoing work.

The Tech.Trade Team

Rated 5 out of 5 stars

Good service fast delivery

Good service fast delivery

February 4, 2026
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Reply from Tech.Trade

Thank you for the great review! We're delighted you were happy with the service and fast delivery. We really appreciate your support!

The Tech.Trade Team

Rated 5 out of 5 stars

Al ways have great service

Al ways have great service

February 4, 2026
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Reply from Tech.Trade

Thank you for the fantastic review! We're delighted to hear you always have great service with us — that’s exactly what we aim for every time. We really appreciate your continued support!

The Tech.Trade Team

Rated 5 out of 5 stars

Very quick to respond and super…

Very quick to respond and super helpful. I ordered a computer that did not fit my needs and they efficiently changed it without any fuss and even with a discount. Highly recommend them.

February 2, 2026
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Reply from Tech.Trade

Thank you for the fantastic review! We’re really pleased we could help you switch to a computer that better suited your needs and make the process quick and hassle-free. It’s great to hear our responsiveness and flexibility stood out. We truly appreciate your recommendation and look forward to helping you again in the future!

The Tech.Trade Team

Rated 5 out of 5 stars

Great product and team

Very helpful. Computer arrived when they said it would despite the carrier not delivering at weekends. Computer itself is excellent and looks brand new. Great.

February 4, 2026
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Reply from Tech.Trade

Thank you for the great review! We're delighted to hear the computer arrived when expected and that you’re happy with both the condition and the service. It’s always great to know our machines look and perform like new. We really appreciate your kind words — thank you for choosing Tech.Trade!

The Tech.Trade Team

Rated 5 out of 5 stars

Extremely helpful when I called.

Extremely helpful when I called.
I ordered the wrong laptop and the man let me exchange for another and pay the difference.
Very easy and had the new one the next day!
Great customer service and very knowledgeable about their products, would definitely use again.

February 4, 2026
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Reply from Tech.Trade

Thank you for the fantastic review! We’re really pleased we could help you swap to the right laptop and get the replacement to you so quickly. Making the process easy and stress-free is exactly what we aim for. We truly appreciate your kind words about our knowledge and service, and we’d be delighted to help you again in the future!

The Tech.Trade Team

Rated 5 out of 5 stars

Bought a”Gold quality”MacBook Air

Bought a”Gold quality”MacBook Air for £200 and opted for next day delivery. I’m not sure what I was expecting for a “cheap laptop”
It arrived via DPD the next day, well packed and the condition is like New. Very pleased with it and the service from Tech.Trade was perfect. I have no hesitation in recommending them and their products.

January 29, 2026
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Reply from Tech.Trade

Thank you for the fantastic review! We’re delighted to hear your Gold quality MacBook Air arrived next day, well packaged, and in like-new condition. It’s great to know the value and service exceeded your expectations. We really appreciate your recommendation and are so pleased you chose Tech.Trade!

The Tech.Trade Team

Rated 5 out of 5 stars

Easy to order and received quickly…

I received exactly what I ordered quickly and well protected. The refurbished Macbook was in excellent condition and as described. Easy to order.

January 19, 2026
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Reply from Tech.Trade

Thank you for the great review! We're delighted to hear your MacBook arrived quickly, well protected, and exactly as described. It’s great to know you found the ordering process easy too. We really appreciate your feedback!

The Tech.Trade Team

Rated 5 out of 5 stars

Quick delivery & great prices!

Hadn't heard of Tech Trade before but really impressed. Was after an upgrade to a larger screen and more storage - found one at a great price. Quick dispatch and delivery. Really pleased with the new machine - it's a Bronze one so not perfect cosmetically, but much better than I would have expected. Works like a dream. Would happily recommend!

January 27, 2026
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Reply from Tech.Trade

Thank you for the fantastic review! We’re delighted you found us and that we could help you upgrade to a larger screen and more storage at a great price. It’s great to hear the Bronze grade exceeded your expectations and that the machine is working like a dream. We really appreciate your recommendation and hope to help you again in the future!

The Tech.Trade Team

Rated 5 out of 5 stars

QualityRefurbished Mac with hood value

I called Tech Trade and exolained the computer i was looking at purchasing for my accounting purposes. The person I spoke to was efficient and quick. I paid £5 next day delivery. Well packaged and in excellent condition which is as described on the 'ĝold grade'. I had to purchase MS Office and download OS Ventura. Im just so glad i can now do my accounts on a 21" screen. Plus comes with 12 months warranty if there are any issues in thst time... definitely Recommended 😍

January 19, 2026
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Reply from Tech.Trade

Thank you for the fantastic review! We’re really pleased our team could help you choose the right computer for your accounting needs and that everything arrived quickly, well packaged, and exactly as expected for a Gold grade machine. It’s great to hear you’re enjoying the larger 21" screen — that really does make a difference!

Thanks as well for mentioning the warranty and setup; software updates are sometimes part of refurbished devices, and we’re glad everything went smoothly. We really appreciate the recommendation and are always here if you need us 😍

The Tech.Trade Team

Rated 5 out of 5 stars

I purchased a refurbished 27inch iMac

I purchased a refurbished 27 inch iMac, I wasn’t sure what to expect but it has turned out to be a fantastic deal!
The whole process could not have been easier, from purchase to the delivery.
I highly recommend dealing with Tech.Trade…

January 23, 2026
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Reply from Tech.Trade

Thank you for the fantastic review! We’re delighted to hear your refurbished 27" iMac turned out to be such a great deal and that the whole process—from purchase to delivery—was smooth and easy. We really appreciate your recommendation and are glad you chose Tech.Trade!

The Tech.Trade Team

Rated 5 out of 5 stars

Great purchase

Great purchase, quick delivery! Thankyou!

January 19, 2026
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Reply from Tech.Trade

Thank you for the great review! We're delighted you were happy with the purchase and the quick delivery. Enjoy your new device, and thank you for choosing Tech.Trade!

The Tech.Trade Team

Rated 5 out of 5 stars

Delighted with computer and service

Delighted with computer and service. I was a bit worried about the condition but you'd have to look hard to see the one blemish on silver part. Good price and if it doesn't break down I will be buying my laptop from Tech Trade too.

January 16, 2026
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Reply from Tech.Trade

Thank you for the lovely review! We’re really pleased to hear you’re delighted with both the computer and the service. It’s great to know the condition exceeded expectations and that you felt it was good value too. We’d be more than happy to help when the time comes to choose your next laptop — thanks again for choosing Tech.Trade!

The Tech.Trade Team

Rated 5 out of 5 stars

Very good and quick service

Very good and quick service, items are all as advertised great quality. Overall very happy with everything, I will always use this great company for future purchases. Friendly and professional team, Highly recommended

October 30, 2025
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Reply from Tech.Trade

Thank you for the fantastic review! We’re delighted to hear you were happy with the service, product quality, and overall experience. It means a lot to know you’d choose us again for future purchases. Your kind words about the team are really appreciated — thank you for the recommendation!

The Tech.Trade Team

Rated 5 out of 5 stars

Great service

Great service! A+

January 21, 2026
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Reply from Tech.Trade

Thank you for the 5-star review! We’re delighted you were happy with the service — A+ right back at you 😊

The Tech.Trade Team

Rated 5 out of 5 stars

Outstanding Deal and Like-New MacBook Pro from Tech Trade

Honestly, buying my MacBook Pro from Tech Trade was one of the best decisions I’ve ever made. I initially planned to purchase from another site, Hoxton Macs, and I had already opened an account with them. However, when I came across Tech Trade and saw their incredible pricing, I decided to buy from them at the last minute.

I originally chose a Gold grade model, but in all honesty, the MacBook looks absolutely pristine—like brand new. The battery health is at 100%, and the battery cycle count is extremely low (2). It genuinely makes me wonder if this is actually a new Mac.

Thank you so much for this amazing purchase. I bought it as a birthday gift to myself, which is why I decided to leave this review today.

January 5, 2026
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Reply from Tech.Trade

Thank you so much for the amazing review! We’re genuinely delighted to hear your MacBook Pro exceeded expectations — especially that the Gold grade arrived looking pristine with such excellent battery health. Treating yourself to a birthday gift that feels brand new is exactly how it should be 🎉.

We really appreciate you choosing Tech.Trade and taking the time to share your experience. Your kind words about our pricing and quality mean a lot to the whole team. Enjoy your MacBook Pro, and happy birthday from all of us!

The Tech.Trade Team

Rated 5 out of 5 stars

Excellent customer support

Excellent customer support. Know the importance of helping customers. Computers are extremely good condition. Thank you for helping with the right computer for what I needed the job for. Thanks Ryan.

January 13, 2026
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Reply from Tech.Trade

Thank you for the fantastic review! We're delighted to hear you were happy with the support and the condition of the computer. Helping customers find the right machine for their needs is something we really pride ourselves on, and Ryan will be especially pleased to see your kind words. Thanks again for choosing Tech.Trade!

The Tech.Trade Team

Rated 5 out of 5 stars

Sales team gave me easy to understand…

Sales team gave me easy to understand advice over the phone to assist my choices

January 21, 2026
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Reply from Tech.Trade

Thank you for the great review! We're really pleased to hear our sales team could provide clear, easy-to-understand advice to help you make the right choice. We appreciate your kind words and are always here if you need any further assistance.

The Tech.Trade Team

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