Tech.Trade Reviews 2,610

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and condition, often exceeding expectations even for refurbished items. Many people highlight the impressive range of products available and the competitive pricing, making it easy to find suitable options. The service is frequently described as professional, knowledgeable, and efficient, with many consumers appreciating the helpful advice and smooth overall process. Delivery is also a strong point, with numerous reviewers mentioning quick dispatch and prompt, often next-day, delivery. However, some customers also noted occasional issues with delivery times, with a few experiencing delays or receiving items later than expected. A small number of people reported receiving products with minor cosmetic damage or non-responsive components, though these issues were often resolved quickly by the company.

What people talk about most

Product

People report positive experiences with product, often praising the excellent condition of refurbished items,... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast and prompt delivery times, often... See more

Quality

Reviewers mention positive feedback about quality. Customers are consistently impressed with the condition of... See more

Service

Clients share positive opinions on service, consistently praising its quality, speed, and helpfulness. Many... See more

Price

Customers consistently note positive experiences with price. Many reviewers found competitive and affordable... See more

Based on these reviews

Rated 5 out of 5 stars

Eli's product knowledge helped me make the perfect choice regarding IT equipment for my business. Eli took the time to explain the differences and why it would be the best purchase decision and I can... See more

Company replied

Rated 5 out of 5 stars

I called Tech Trade and exolained the computer i was looking at purchasing for my accounting purposes. The person I spoke to was efficient and quick. I paid £5 next day delivery. Well packaged and... See more

Company replied

Rated 5 out of 5 stars

Tech.Trade had an impressive range of refurbished iMacs available and it was easy to compare specifications and prices. Selection made and order submitted at the weekend, the only delay was tha... See more

Rated 5 out of 5 stars

I’m honestly impressed. Tech Trade delivered exactly what they promised and more. The device arrived in spotless condition, properly packaged, and clearly tested before dispatch. What stood out most... See more

Company replied


Company details

  1. Computer and Accessories Store

About Tech.Trade

Information provided by various external sources

Our retail Service

  • We pride ourselves in having the largest selection of refurbished Apple Mac stock in the UK
  • Fairly priced and fully warrantied products
  • 12-month warranty
  • Free shipping
  • Telephone support available

Over the last 8 years Tech.Trade has grown into one of the foremost suppliers of the best quality factory reconditioned Apple Mac. Get the best quality Apple delivered to your door next day.

For Advice and support call 0800 8494994

Or visit www.tech.trade


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. Everything done as promised. Problem caused by my lack of knowledge was resolved so promptly. Customer service was fantastic Would definitely recommend/use again

November 24, 2025
Rated 5 out of 5 stars

Excellent in all respects

Excellent free delivery within 24 hours. Excellent condition cosmetically. Working well thus far and seems to be a genuine bargain.

November 27, 2025
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Reply from Tech.Trade

Thank you for the great review! We're delighted to hear your order arrived within 24 hours, in excellent cosmetic condition, and is working well. It’s great to know you found it to be a genuine bargain — we really appreciate your feedback!

The Tech.Trade Team

Rated 5 out of 5 stars

My granddaughter is very pleased with…

My granddaughter is very pleased with her Apple laptop it has everything she needs for writing her music.

July 7, 2025
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Reply from Tech.Trade

Thank you for the lovely review! We’re delighted to hear your granddaughter is so pleased with her Apple laptop and that it’s perfect for her music writing. We really appreciate your kind words and hope it supports her creativity for years to come!

The Tech.Trade Team

Rated 5 out of 5 stars

Computer

Very easy and simple to navigate the website really spoilt for choice with what's on offer

Had old iMac it packed up so went for same model
Package came very well packed and very quickly
Unpack unit no a mark on it looks just like new
Would use your selves again and highly recommend

November 26, 2025
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Reply from Tech.Trade

Thank you for the fantastic review! We’re delighted to hear you found the website easy to use and had plenty of choice. It’s great to know your iMac arrived quickly, was well packaged, and looked like new — exactly what we aim for. We really appreciate your recommendation and would be more than happy to help you again in the future!

The Tech.Trade Team

Rated 5 out of 5 stars

Excellent service throughout.

The item arrived the following day after ordering and was well wrapped. It was exactly as described and in excellent condition.

I was very pleased with the service and would recommend Tech Trade to my friends.

November 26, 2025
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Reply from Tech.Trade

Thank you for the fantastic review! We’re so pleased to hear your item arrived next day, was well packaged, and exactly as described. We really appreciate your recommendation and are glad you were happy with the service. Thanks for choosing Tech.Trade!

The Tech.Trade Team

Rated 5 out of 5 stars

Excellent service

Received MacBook Pro promptly and it's in great condition....This is my second time purchasing a device and I definitely recommend.

November 25, 2025
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Reply from Tech.Trade

Thank you for the great review! We’re delighted to hear your MacBook Pro arrived promptly and in great condition. It means a lot that this is your second purchase with us — thank you for your continued trust and recommendation!

The Tech.Trade Team

Rated 5 out of 5 stars

Wide range of great machines at budget prices

Tech trade had a wide range to choose from, with each item well described. Ordering was easy, with no additional charges. Dispatch was fast and the laptop arrived next day. It was in a strong box and well protected. The condition was marvellous. I could not see any marks of use. Highly recommended!

November 25, 2025
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Reply from Tech.Trade

Thank you for the fantastic review! We’re delighted to hear you found our range easy to choose from and the descriptions helpful. It’s great to know ordering was straightforward, delivery was fast, and that your laptop arrived safely and in such excellent condition. Your recommendation means a lot to us — thank you for choosing Tech.Trade!

The Tech.Trade Team

Rated 5 out of 5 stars

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November 25, 2025
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Reply from Tech.Trade

Thank you for the 5-star review! We’re glad you were happy with your experience and really appreciate your feedback.

The Tech.Trade Team

Rated 5 out of 5 stars

Goods As Described

Goods As Described, Reasonably fast Delivery

November 17, 2025
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Reply from Tech.Trade

Thank you for the 5-star review! We're pleased to hear your order arrived as described and with reasonably fast delivery. We really appreciate your feedback!

The Tech.Trade Team

Rated 5 out of 5 stars

Great MacBook Air for the price

Great MacBook Air for the price

November 14, 2025
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Reply from Tech.Trade

Thank you for the great review! We're glad you’re happy with your MacBook Air and the value for money. Enjoy your new device!

The Tech.Trade Team

Rated 5 out of 5 stars

Very Good Purchase

The equipment I purchased at a very affordable price fully met my expectations. I can confidently recommend Tech. Trade to anyone looking for used equipment.

October 13, 2025
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Reply from Tech.Trade

Thank you for the great review! We're delighted to hear the equipment met your expectations and that you found it excellent value. We really appreciate your recommendation and support!

The Tech.Trade Team

Rated 5 out of 5 stars

* WOW * amazing

amazing company , purchased an Apple iMac Retina 4K- 21.5 . super fast delivery , extremely well packaged , its in pristine condition ,granddaughter will be so impressed on christmas day would definitely recommend this company , the product quality has exceeded my expectations. very very happy thankyou so much .

November 6, 2025
Unprompted review
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Reply from Tech.Trade

Thank you so much for the wonderful review! We’re absolutely delighted to hear your iMac arrived quickly, safely packaged, and in pristine condition. It’s lovely to know it’s going to make such a special Christmas gift for your granddaughter — we hope she loves it! Your recommendation and kind words mean a great deal to us. Thank you again for choosing Tech.Trade!

The Tech.Trade Team

Rated 5 out of 5 stars

I made a purchase through Tech trade…

I made a purchase through Tech trade and was so impressed from start to finish with the experience. Fast delivery, product in excellent condition and very quick response regarding issues. Will use them again for sure

November 19, 2025
Unprompted review
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Reply from Tech.Trade

Thank you for the fantastic review! We're delighted to hear you were impressed from start to finish — from the fast delivery to the product condition and our quick responses. We really appreciate your kind words and look forward to helping you again in the future!

The Tech.Trade Team

Rated 5 out of 5 stars

big thanks to your staff who helped me

big thanks to your staff who helped me. I bought this iMac for my son but didn’t realize it was old 14 and was unable to download anything for his study so your team(sorry didn’t get his name ) was very helpful and supportive and he also went extra miles to advise me which iMac to look for. I really liked the iMac condition.

Muhammad

November 19, 2025
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Reply from Tech.Trade

Thank you so much, Muhammad! We’re really pleased our team could help guide you to the right iMac for your son’s studies and provide the support you needed. It’s great to hear you were happy with both the advice and the condition of the iMac. We truly appreciate your kind words and trust in us — please don’t hesitate to reach out if we can help again in the future!

The Tech.Trade Team

Rated 5 out of 5 stars

Really excellent customer service!

My iMac was delivered swiftly, in excellent condition. I started it up before I realised I'd made a mistake - it was too big for my workspace. I contacted Tech Trade who arranged a courier to collect it the next day and gave me a full refund. Best customer service possible.

November 13, 2025
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Reply from Tech.Trade

Thank you for the wonderful review! We're so pleased everything was handled quickly and smoothly, even when the iMac turned out not to be the right fit for your space. It’s great to hear our team could arrange collection and a full refund without any hassle — that’s exactly the level of service we aim to provide. We really appreciate your kind words!

The Tech.Trade Team

Rated 5 out of 5 stars

Good replacement restored Mac desktop.

Prompt, next day, delivery. Useful bit of kit. Works well.

November 13, 2025
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Reply from Tech.Trade

Thank you for the great review! We're glad your order arrived next day and that you’re finding the kit useful and working well. We really appreciate your feedback!

The Tech.Trade Team

Rated 5 out of 5 stars

Superb service

iMac was well packaged and although a day late (due to extreme weather up here in Scotland) very pleased with the end to end experience. Product ordered was classified as "SILVER" but to be honest looks like it is brand new with not a mark on it. Would highly recommend Tech Trade and would have given them another star had one been available!

November 17, 2025
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Reply from Tech.Trade

Thank you for the fantastic review! We’re delighted to hear your iMac arrived safely and that you’re so pleased with the condition — it’s always great when a Silver grade looks brand new! We appreciate your understanding about the weather delay, and your comment about giving us an extra star absolutely made our day. Thank you for the high recommendation!

The Tech.Trade Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service, great product value and prompt delivery. When i received my imac I had a question so emailed the team at 9pm for next day response. I was pleasantly surprised when I received a response within 5 mins. Never before have I receive such fantastic service which was essentially out of hours.... top notch

November 12, 2025
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Reply from Tech.Trade

Thank you for the amazing review! We’re thrilled to hear you were happy with the product value, fast delivery, and especially the support you received. Our team always aims to go the extra mile, so it’s wonderful to know your late-evening question was answered quickly and made such a positive impression. We truly appreciate your kind words — top-notch customers deserve top-notch service!

The Tech.Trade Team

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