Tech.Trade Reviews 2,610

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and condition, often exceeding expectations even for refurbished items. Many people highlight the impressive range of products available and the competitive pricing, making it easy to find suitable options. The service is frequently described as professional, knowledgeable, and efficient, with many consumers appreciating the helpful advice and smooth overall process. Delivery is also a strong point, with numerous reviewers mentioning quick dispatch and prompt, often next-day, delivery. However, some customers also noted occasional issues with delivery times, with a few experiencing delays or receiving items later than expected. A small number of people reported receiving products with minor cosmetic damage or non-responsive components, though these issues were often resolved quickly by the company.

What people talk about most

Product

People report positive experiences with product, often praising the excellent condition of refurbished items,... See more

Delivery service

Consumers find delivery service to be positive, with many praising the fast and prompt delivery times, often... See more

Quality

Reviewers mention positive feedback about quality. Customers are consistently impressed with the condition of... See more

Service

Clients share positive opinions on service, consistently praising its quality, speed, and helpfulness. Many... See more

Price

Customers consistently note positive experiences with price. Many reviewers found competitive and affordable... See more

Based on these reviews

Rated 5 out of 5 stars

Eli's product knowledge helped me make the perfect choice regarding IT equipment for my business. Eli took the time to explain the differences and why it would be the best purchase decision and I can... See more

Company replied

Rated 5 out of 5 stars

I called Tech Trade and exolained the computer i was looking at purchasing for my accounting purposes. The person I spoke to was efficient and quick. I paid £5 next day delivery. Well packaged and... See more

Company replied

Rated 5 out of 5 stars

Tech.Trade had an impressive range of refurbished iMacs available and it was easy to compare specifications and prices. Selection made and order submitted at the weekend, the only delay was tha... See more

Rated 5 out of 5 stars

I’m honestly impressed. Tech Trade delivered exactly what they promised and more. The device arrived in spotless condition, properly packaged, and clearly tested before dispatch. What stood out most... See more

Company replied


Company details

  1. Computer and Accessories Store

About Tech.Trade

Information provided by various external sources

Our retail Service

  • We pride ourselves in having the largest selection of refurbished Apple Mac stock in the UK
  • Fairly priced and fully warrantied products
  • 12-month warranty
  • Free shipping
  • Telephone support available

Over the last 8 years Tech.Trade has grown into one of the foremost suppliers of the best quality factory reconditioned Apple Mac. Get the best quality Apple delivered to your door next day.

For Advice and support call 0800 8494994

Or visit www.tech.trade


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 87% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Top quality product

Top quality product, good deal

October 30, 2025
Tech.Trade logo

Reply from Tech.Trade

Thank you for the 5-star review! We're glad you’re happy with the quality of your product and the great deal you received.

The Tech.Trade Team

Rated 5 out of 5 stars

Excellent

Reliable and efficient.
Would highly recommend!

October 30, 2025
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Reply from Tech.Trade

Thank you for the great review! We're delighted you found our service reliable and efficient — we really appreciate your recommendation!

The Tech.Trade Team

Rated 5 out of 5 stars

After my very old Mac gave up the ghost…

After my very old Mac gave up the ghost 👻 I decided to try a refurbished one and came across Tech.Trade, I am so very happy that I did, exceptional customer service, answered my queries immediately, very friendly and prompt with sending me tracking information. The iMac is in pristine condition and it is such a pleasant experience not to have to stare at the wheel of death spinning for an eternity ( if you know you know ) I would absolutely highly recommend this company, not sure if I would buy a brand new Mac again after this.

October 29, 2025
Unprompted review
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Reply from Tech.Trade

Thank you so much, Jane! We’re thrilled to hear your experience with Tech.Trade has been such a positive one. It’s great to know our team could answer your queries quickly, keep you updated throughout, and that your refurbished iMac arrived in pristine condition. We couldn’t agree more — avoiding the “wheel of death” makes all the difference! 😊 We really appreciate your kind words and recommendation.

The Tech.Trade Team

Rated 5 out of 5 stars

A good source of used Apple computers

Everything was handled well and the computers were as described. I had to exchange the first one I bought as it was too old ( I hadn't looked into the spec sufficiently) and they swapped it for a newer one, with a supplementary payment, with no fuss.

October 20, 2025
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Reply from Tech.Trade

Thank you, Doug! We're delighted to hear you’re happy with your experience and that the exchange process was smooth and straightforward. It’s great to know your replacement Mac met your needs and that everything matched the description. We really appreciate your kind words and support!

The Tech.Trade Team

Rated 5 out of 5 stars

Mac book pro

Very quick service. It looks like brand new very pleased with it.

October 23, 2025
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Reply from Tech.Trade

Thank you for the great review! We're delighted your order arrived quickly and that it looks as good as new. We’re so glad you’re pleased with it!

The Tech.Trade Team

Rated 5 out of 5 stars

Refurbished laptop purchase

Brought a laptop from them, and the customer service was fantastic. Really responsive and confident, I would go back to them in the future

October 14, 2025
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Reply from Tech.Trade

Thank you for the fantastic review! We're so pleased you were happy with your laptop and the level of customer service you received. It’s great to know you’d come back to us in the future — we really appreciate your trust and kind words!

The Tech.Trade Team

Rated 5 out of 5 stars

A quality product at a fair price

A quality product at a fair price, delivery was reasonably fast and packed up securely.

October 14, 2025
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Reply from Tech.Trade

Thank you for the great review! We're so pleased you were happy with the quality, value, and secure packaging of your order. We really appreciate your feedback and support!

The Tech.Trade Team

Rated 5 out of 5 stars

The response from the suppor team is…

The response from the suppor team is great. The item arrived promptly and well packaged. Haven't yet set up the laptop but it looks great and I am very pleased with the purchase. Thank you Tech Trade.

October 22, 2025
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Reply from Tech.Trade

Thank you, Mrs Rhodes-Steere! We’re delighted to hear our support team made a great impression and that your laptop arrived promptly and well packaged. We’re glad you’re pleased with the purchase so far — and if you need any help during setup, we’re just a message away. Enjoy your new device!

The Tech.Trade Team

Rated 5 out of 5 stars

Great Products and Customer Service.

My iMac arrived the day after ordering in great condition and working perfectly. This is the third Mac I have bought from tech trade and their service is first class. The products have always been exactly as stated and at a very competitive price.

October 21, 2025
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Reply from Tech.Trade

Thank you, Keith! We’re so pleased to hear your iMac arrived quickly and in excellent condition. It means a lot to us that this is your third purchase — your continued trust and kind words about our service and pricing are truly appreciated. We’re delighted to have you as a valued customer!

The Tech.Trade Team

Rated 5 out of 5 stars

Job done

You responded to my complaint swiftly!!

Thank you
AK

October 14, 2025
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Reply from Tech.Trade

Thank you, Ali! We really appreciate your patience and understanding regarding the DPD delivery issue. We're glad we could step in quickly and get your parcel delivered without further delay. Thanks again for your kind words and for choosing Tech.Trade!

The Tech.Trade Team

Rated 5 out of 5 stars

easy to view and use website.

easy to view and use website.
easy to order.
delivered on time.
device as advertised.
excellent service.

September 30, 2025
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Reply from Tech.Trade

Thank you for the great review! We're delighted to hear everything went smoothly — from browsing and ordering to delivery and setup. We really appreciate your kind words and support!

The Tech.Trade Team

Rated 4 out of 5 stars

Delivery was punctual

Delivery was punctual - no complications.

October 13, 2025
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Reply from Tech.Trade

Thank you for your feedback! We're glad to hear your delivery was punctual and everything went smoothly. We’d love to know what we could do to make your next experience a 5-star one.

The Tech.Trade Team

Rated 5 out of 5 stars

Excellent

Great fast service, the Mac Book Air arrived after two working days, the support I got from the tech support person was outstanding he was patient and very knowledgeable.

October 22, 2025
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Reply from Tech.Trade

Thank you for the fantastic review! We're so pleased your MacBook Air arrived quickly and that our tech support team could provide such helpful, patient, and knowledgeable assistance. We really appreciate your kind words and are delighted you had such a positive experience!

The Tech.Trade Team

Rated 5 out of 5 stars

Absolutely amazing customer care

Absolutely amazing customer care

October 17, 2025
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Reply from Tech.Trade

Thank you for the fantastic review! We're thrilled to hear you were so happy with our customer care — that’s exactly what we strive for every day.

The Tech.Trade Team

Rated 5 out of 5 stars

fantastic iMac 27inch 36GB arrived next…

fantastic iMac 27inch 36GB arrived next day excellent service and talked to them on the phone before committing to this purchase
only thing that I needed to purchase ( Amazon ) was a wired keyboard as could not get any further once I needed to type the wifi password etc but was happy to do that........100% happy and would defiantly recommend

October 16, 2025
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Reply from Tech.Trade

Thank you for the brilliant review! We're delighted to hear your 27-inch iMac arrived next day and that our team could assist over the phone before your purchase. We really appreciate your understanding about the keyboard setup and are so pleased you’re 100% happy with your experience. Thank you for the recommendation — it means a lot to us!

The Tech.Trade Team

Rated 5 out of 5 stars

Great service and fast delivery

After being let down by another company, we decided to give this company a try and within three days we had our iMac delivered. Great service and fast delivery. Would use again.

October 14, 2025
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Reply from Tech.Trade

Thank you for the fantastic review! We're so glad you gave us a try and that we could deliver your iMac quickly after your previous experience elsewhere. It’s great to hear you’re happy with the service and delivery — we’d be delighted to help you again in the future!

The Tech.Trade Team

Rated 5 out of 5 stars

The Ps4 i purchased was in great…

The Ps4 i purchased was in great condition everything works well would recommend to others

October 7, 2025
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Reply from Tech.Trade

Thank you for the great review! We're delighted your PS4 arrived in excellent condition and is working perfectly. We really appreciate the recommendation!

The Tech.Trade Team

Rated 5 out of 5 stars

Very very helpful

I unfortunately bought something that was not what I thought it was. I asked the customer services for help, Ryan, who was amazing, arranging for the item to be collected, which happened the next day and a refund to be issued on the receipt of the item. Very very helpful

October 14, 2025
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Reply from Tech.Trade

Thank you, Amanda! We’re so pleased Ryan was able to help resolve things quickly and make the return process smooth and stress-free. It’s great to know you were happy with the service and support — we really appreciate your kind words!

The Tech.Trade Team

Rated 5 out of 5 stars

Great service and Imac

Great service, arrived next morning. Excellent condition, best price I could find. Then 5% off, pretty good!

October 13, 2025
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Reply from Tech.Trade

Thank you for the fantastic review! We're so pleased your order arrived the next morning and that you were happy with the condition and price — the extra 5% off is always a nice bonus! We really appreciate your kind words and support.

The Tech.Trade Team

Rated 5 out of 5 stars

Sound and Thorough.

Well researched and informed site with a comprehensive approach to elaboration and elucidation of the desired terms and unification of data and resource materials. Easy to understand and interesting in learning.

October 7, 2025
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Reply from Tech.Trade

Thank you for the thoughtful and detailed review! We're delighted to hear you found our site informative, well-structured, and easy to understand. It’s great to know you enjoyed the clarity and depth of information — we really appreciate your kind words and support!

The Tech.Trade Team

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