Techmania AG Reviews 254

I needed knowledge, and my computer/phone to have protection. I got both very quickly and with the utmost courtesy and experience. You are all fantastic, patient and affordable. Thank you ALL so very much

The company seems to seek only money. My son was sick with several colds after registering, the company just send a cancellation bill for 56 CHF, so take into account that when you engage with such people

Worst Company in Switzerland.
Do not order. They have 1-2 days delivery. Its been two weeks . And they say they don't know when they can deliver.

Bought a vacuum cleaner which get broken after 6 months or so. Send it back by warranty in March - all I have received so far is "unfortunately we are unable to determine the timing of the procedure". DO NOT BUY ANYTHING THERE!

Purchase was expected in the same week now delayed for almost a month. Not sure if I'm ever going to get it.

I just came to share my recent experience and noted another review practically wrote what I was going to say.

If all goes well, they are good. Hit a problem and the wheels fall off.

Their customer service sucks and your chances of getting any help are poor. I purchased a defective CPU and they practically accuse me of lying about it being defective with a sarcastic email.

Standard service as long as everything goes right, horrible experience if you need assistance during the guarantee period. The only thing guaranteed at that point is that you will lose a lot of your time. Absolutely avoid.

The product should have come next day, but nothing was received. Company sent an email two days after they do not know when they can deliver the product.
Very disappointing experience.

They advertise with one-day delivery.
But even after a week, the delivery has not been made.
And I realized I can't even order it somewhere else in case it might come as they have no return policy.

They take forever to send your product and when it arrives it isn’t what you asked for you try to contact the company with little response and then they tell you they have sent your order without actually doing so when it finally arrived it was the wrong colour I asked for a refund several times with a response of “you should receive you order within the next 7 days” do not order from here save your money not worth it at all 👎🏼 If I could give this company less then 1 I would

The worst customer service I've ever found! I ordered a kit with webcam and headset. I only received the webcam. When I asked to send me the missing headset, they demanded that I return the webcam (which I had already installed in the meantime), and then send me the kit. In addition to causing me problems and wasting time, they were not at all flexible in resolving the problem.
Eventually I returned everything and asked for a refund.
No more shopping from them!

!!!!WARNING!!!! There is no return policy. Did you take time to understand your right to return product? From their website:

Es besteht grundsätzlich kein Rückgaberecht von gelieferten Waren.
Bei der Rückgabe von Waren verrechnet Techmania eine Bearbeitungsgebühr von CHF 50.- plus 20% des Warenwerts (ausser bei Falschlieferungen, verursacht durch Techmania).

‘Exclusive’ service 😂😂😂 You must pay 50chf plus 20% of the product cost to be able to return product! It sounds surrealistic 😅

I made an order for 51 chf, didn’t even open the box (wrong article). Now I need to pay to Techmania.ch more then product cost . Interesting business model.

In my BLACK LIST.

These people are AMAZING!!! I ordered a GOOGLE PIXEL 4 XL 128 GB FACTORY UNLOCKED JUST BLACK GRADE "A" VARIANT and it never arrived.

But then, after letting them know the true situation, they offered me either a new item or a refund.

So I thought to give it a try and I asked from them to provide me with a new item, either same colour, just black, or the clearly white, in which I've seen that it is long advertised as the best Google pixel 4 XL colour!

After continually providing me with further details, they sent me the above phone in CLEARLY WHITE COLOUR!! And the condition of the phone is PERFECT!!! It just arrived this afternoon to my hands.

Oh boy, the battery is perfect, the updates are perfect, the body of the phone, the screen, EVERYTHING IS JUST PERFECT!!!

Thank You all SO SO MUCH for Your assistance to provide me with THE BEST POSSIBLE CUSTOMER'S EXPERIENCE!!! You all SUCCEEDED TO THAT!!

For sure I'll suggest it and for sure I'll order again if a chance comes again on my hands.

Be all blessed and well.

With the best kind and warm regards,

Ioannis!!!

very fast shipping, lowest price for a weight lifting bar, no quality problem

Fast delivery without any issue, good price compared with the others, I was a bit worried after I made the order and found out so many negative reviews here, but finger crossed it all went well. I ordered ink for my printer by the way.

Eviter ce site,
ils vendent de la camelote a réparer plusieurs fois, et c'est vous le coupable
Leurs stupid réponse est:"Si vous n'êtes plus satisfait de votre décision d'achat, vous devez acheter une autre machine."
Vermeiden Sie diese Seite,
Sie verkaufen Müll, um ihn mehrmals zu reparieren, und Sie sind der Schuldige
Ihre dumme Antwort lautet: "Wenn Sie mit Ihrer Kaufentscheidung nicht mehr zufrieden sind, müssen Sie eine andere Maschine kaufen."
Avoid this side,
They sell junk to fix it multiple times and you are the culprit
Their stupid answer is, "If you are no longer satisfied with your purchase decision, you must buy another machine."

Received my first order promptly as promised.

I first ordered from Techmania.
Mistakes can happen anywhere, or you can have bad luck. At Techmania I was unlucky with one of my first orders and it was delivered to me with some damage. I was so satisfied and had built up so much trust in Techmania's support that I continued to place orders with Techmania during the warranty process.

The support was extremely fast, very courteous and proactive.
The error was corrected faster than expected and it was also completely straightforward.

I am extremely satisfied and will always order from Techmania if possible.
To offer a wide range of products or to have good prices is no longer a criterion for me, as so many dealers can offer this.
But what is decisive for me as a customer is how I deal with mistakes or problems. At Techmania, this handling is simple, transparent, honest and direct. As I said, mistakes can happen anywhere, so the most important thing for me in such a case is to be able to rely on the dealer.

Personally, I recommend Techmania to everyone I know.

After buying my laptop in Techmania online shop I was quite satisfied. So I ordered another product. This time it was a major disappointment. They've sent me a broken product. This happened during the times that corona crisis broke down. Not only opening return case was extremely tedious, they expected me to go to the post office and claim that post service broke it. This was in corona crisis when everyone just stayed at home and I had to go to the post office 3 times and each time the post office disagreed that they broke it. So each time I had to go home without possibility to send it back. How is that even possible that the customer has to take care of all this upon receiving BROKEN product? Honestly speaking it is not the role of customer to take care of these things and you need to give people the possibility just to send it back. And in the end I had to communicate this with techmania and was late sending the product. In the end they just decided it is not their problem and didn't return my money. I feel scammed and not going to buy anything in their shop.

Do not order or if you unlucky you will pay for it. I have spent almost 400 CHF on monitor which apparently arrived only in its own box, without any protective packaging. It was delivered 2 weeks late than agreed thus I was not available at the address anymore. I have called customer service to check on delivery and they have assured me that it was shipped but they lied to me. Thus I have cancelled the order as I could feel there is something wrong with company. However despite it was not shipped, they told me i cannot cancel as they shipped it. I only received details of shipment days later so I assume it was another scam from their end. They have hold my money for over a month in total and now I have received a refund they reduced it by 34 CHF.
Now I am in discussion over this rest value and have not idea how long it will take to have it back. I have read reviews before I bought from them and they were good, but I did not do good homework as now I am finding lots of bad information about this company, so please beware and choose another retailer or company who you trust as we need to remove such a companies from market.