TechMikeNY Reviews 33

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Very impressed with the level of support the TechMikeNY provided. A seemingly major hardware failure was easily solved because of their experience with my hardware. Very pleased with the whole purchas... See more

Company replied

Rated 5 out of 5 stars

I was a little worried ordering from a company I had never heard of before, but the experience was super smooth! Prices were great, drives were exactly as described, and all arrived packed well and... See more

Company replied

Rated 5 out of 5 stars

Responsive and pleasant to deal with. Several months has passed, we needed an Enterprise IDRAC license for our servers coming from the Express version. I inquired if our purchase from last year inc... See more

Company replied

Rated 5 out of 5 stars

Buying used spinning disks is always a risk. I knew going into it there was a chance of getting some bad disks. A couple of the drives were throwing IO errors, but TechMikeNY's fantastic support te... See more

Company replied

Company details

  1. #13 of 21 best companies in Computer Store
  2. #9 of 18 best companies in Computer and Accessories Store
  3. #9 of 14 best companies in Computer Hardware Manufacturer
  4. #6 of 6 best companies in Computer Repair Service
  5. #4 of 7 best companies in Used Computer Store

Written by the company

TechMikeNY was founded with a vision to provide affordable, high-quality refurbished servers and data center equipment while reducing electronic waste. Our journey began in a Brooklyn garage in 2004. We started with a simple mission – to be the kind of company we would want to buy from. We specialize in both pre-configured, as well as custom-built servers. We help companies with smaller IT budgets afford a robust IT infrastructure without compromising on quality. Last and most important, we take pride in servicing each individual customer; we go above and beyond to always make sure our customers are 100% satisfied, no matter the cost.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

33 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Grade A provider excellente service

Great service, products and time attendance of requirements

February 12, 2026
Unprompted review
TechMikeNY logo

Reply from TechMikeNY

Thank you for taking the time to share your feedback, Patricio!
We are thrilled to hear that you have had an A-Grade experience! Thank you for choosing TechMikeNY and please keep us in mind for any of your future IT needs!

Rated 5 out of 5 stars

RMA request was so simple

RMA request was so simple. Received a bad drive and was contacted the day after my late night email. Prices are phenomenal as well.

February 6, 2026
Unprompted review
TechMikeNY logo

Reply from TechMikeNY

We are glad to hear that your RMA process was a breeze! Thank you for taking the time to provide this feedback and for choosing TechMikeNY!
We test all of our hard drives with our developed in house software, T.I.P.S, which enables us to have RMA rates lower than most OEMs. However, uncontrollable damage can happen in transit. Thank you for your understanding during the RMA process!
Please keep us in mind for any of your future equipment needs!

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, product was available, and shipment arrived as described, packed to arrive in tact.

January 19, 2026
TechMikeNY logo

Reply from TechMikeNY

Thank you for taking the time to let us know how we are doing, Eric! We are thrilled that you had an optimal ordering experience.
Thank you for choosing TechMikeNY! Please keep us in mind for any future IT needs.

Rated 5 out of 5 stars

✨ Flawless

First time buying refurbished hardware. Excellent user experience on their website. Prices were competitive. Visibility into the shipping process was great. Items arrived packaged securely, functioned as intended. When I realized I'd forgotten some components, the team got back to my email right away. Did later have to RMA one of the disks, which was also a quick and easy process. Everything about this experience was great.

January 19, 2026
TechMikeNY logo

Reply from TechMikeNY

Zach, our team is psyched that you had a great experience all around. We will be sharing this review with the entire team. Super encouraging.
Thank you for the kind words and for choosing TechMikeNY! Please keep us in mind for your next IT purchase and please let us know if there is any other way in which we can be of assistance.

Rated 5 out of 5 stars

Very prompt and reasonable prices

Very prompt and reasonable prices! Thank you all for your business!

January 12, 2026
TechMikeNY logo

Reply from TechMikeNY

Thank you for choosing TechMikeNY, Michael! We appreciate you taking the time to provide your feedback and are looking forward to the future business we do together!

Rated 5 out of 5 stars
TechMikeNY logo

Reply from TechMikeNY

Marcus!
Thank you for taking the time to write this review! Thank you for choosing TechMikeNY! We are thrilled to hear that you have had a 5-star experience!

Rated 1 out of 5 stars

Shipped server that did not match what…

Shipped server that did not match what was ordered. No HD in the machine. Lack of quality control.

January 6, 2026
TechMikeNY logo

Reply from TechMikeNY

Hi Bill,
Thank you for taking the time to provide your feedback. We sincerely apologize for any inconveniences caused with your order.
We see that our customer service team has coordinated the shipment of the missing hard drives and initialized an audit to discover the source of the order discrepancy. We appreciate your patience and understanding with this discrepancy. Please reach out to as soon as possible should there be any other issue or way in which we can be of assistance.

Rated 5 out of 5 stars

TMNY is the best

TMNY is my go to for any server purchases. Excellent building interface and selection of products to support your server after you buy it.

December 16, 2025
TechMikeNY logo

Reply from TechMikeNY

SmithConnect!
Thank you for taking the time to write this awesome feedback and for choosing TechMikeNY! We are honored to have become your go to. We will be sure to share this feedback with the rest of the team as this means the world to us. Please keep us in mind for any future IT equipment needs!

Rated 1 out of 5 stars

I was advised handling would take 4-7…

I was advised handling would take 4-7 days. Delivery took 5 weeks, and when the machine arrived it was unusable due to having the wrong power supplies (the order was correct, the build was not).

December 15, 2025
TechMikeNY logo

Reply from TechMikeNY

Hi John,
We sincerely apologize for any inconvenience caused with the unexpected delay in your order. Thank you for taking the time to provide this feedback. We see on our end that delivery was 3 weeks from the order date which is a-typical to our handling and delivery expectations, we sincerely apologize for this. Moving forward we will be enhancing our customer notification process during periods of high order volume and will ensure messaging on our site also reflects this.
We would love to assist you with any issues which you are having with your power supplies. After troubleshooting as needed, we can have any replacement components delivered the same day. I will send over your contact information to our customer service team for an expeditious response.
Thank you again for taking the time to provide your feedback.

Rated 5 out of 5 stars

Purchase process was simple.

Purchase process was simple.
Phone assistance was helpful.
Turnaround time from digital license purchase to receipt took about one and a half business days (technically longer b/c it went over the weekend.)
Would be better if a digital purchase like a license was received the same day it was purchased.
Overall satisfied.

December 15, 2025
TechMikeNY logo

Reply from TechMikeNY

CM!
Thank you for taking the time to provide this feedback and for choosing TechMikeNY! We are thrilled you had a satisfactory experience. Licensing which is tied to serial number can take a second to produce and we will look into any and all routes to streamline or current process.
Please keep us in mind for any of your future IT needs. As you know, our sales team is available via phone, video or email and ready to help with any future need which may arise.

Rated 5 out of 5 stars

I purchased a used Dell PowerVault from…

I purchased a used Dell PowerVault from TechMikeNy and the service was 5 Star. When they said they would do something they did it and when the replacement parts arrived they worked. Definately would recommend them to the Tech Community. Check them out if you want a great deal for Dell Servers

October 1, 2025
Unprompted review
TechMikeNY logo

Reply from TechMikeNY

We appreciate the kind words and for trusting TechMikeNY with your PowerVault purchase! We’re glad to hear the service met expectations and that the replacement parts worked as intended. We truly appreciate the recommendation to the tech community and for your support!

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