Technology Factory Online Shop Reviews 428

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Super leuke communicatie, mega snel geleverd en top kwaliteit ontvangen. What more can a customer wish for? @Francis de naalden zijn echt heel goed. In t begin vond ik de Taruya's beter, maar dat... See more

Rated 5 out of 5 stars

I bought 2 pairs of Shunyata Research Delta XLR interconnects. It is the 2nd time I do purchase products from Technology Factory. They carry variety of brands of audiophile products. It is no doubt th... See more

Rated 5 out of 5 stars

Great products, excellent exchanges with Francis, last shipment arrived in less than 24 hours (between Belgium and Switzerland)! Like others I had never heard of Technology Factory up until recently... See more

Rated 1 out of 5 stars

Im Totally disappointed with this non customer focussed " looser company" Have emailed "Francis" multiple times with not one single reply! Order sent online credit card payment made... then nothin... See more

Company details

  1. Hi-fi shop
  2. Home Theater Store
  3. Music Store
  4. Record Store
  5. Home Audio Store
  6. Wine Store

Information provided by various external sources

Audiopile Online Shop Antwerpen Belgium


Contact info

4.0

Great

TrustScore 4 out of 5

428 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I was very impressed by the whole…

I was very impressed by the whole transaction process when buying a valve amplifier from Technology Factory.

The communication was excellent about the amplifier and the shipping arrangements and Francis was a pleasure to deal with.

They certainly are a 5 star company.

Tim Littlewood i

December 16, 2020
Rated 5 out of 5 stars

Francis is very knowledgable and helpful

Francis is very knowledgable as regards audiophile equipment. He is very prompt in replying. I will definitely order through his shop again. Even in these trying times that have slowed everything down the shipment of speakers on a pallet arrived quite fast without a glitch. Highly recommended.

December 16, 2020
Rated 1 out of 5 stars

Delivery problems - money withdrawn, no shipment

Still waiting for delivery. Now 2 months since ordering.
Several promises of delivery, but nothing happens.
When asking for status and tracking info, no response or an apology and a new promise.
It has now happened several times, since beginning of the last month.
In the mean time they have withdrawn money from my account.

I have now asked for a cancellation and refund, but do not get any answer.

November 29, 2020
Unprompted review
Technology Factory Online Shop logo

Reply from Technology Factory Online Shop

Thank you for bringing your problem under my attention. Offcourse we want to make all our customers happy. I have tried to find you in our system, but unfortunately the name TOG is not in our system or mailbox. May I kindly ask you to email the order number and/or your e-mail address to francis@technologyfactory.com. I will make every effort to resolve your question immediately.



Rated 5 out of 5 stars

E.A.R. V12

Purchased an E.A.R. V12 Integrated amp from Francis at Technology Factory.
The amp arrived securely packaged and in excellent condition considering it had to travel 3500 miles across the Great North Atlantic pond to its final destination. Francis was responsive and supportive of all my queries during the transaction. A very amiable and professional individual and I thought the follow-up email when I received the amp to make certain it arrived safely was a nice display of customer service. Technology Factory will certainly be my source for any future audio needs.
Wholeheartedly recommended.

November 24, 2020

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