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TechPros® | BUY - SELL - REPAIR Reviews 112

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TrustScore 4.5 out of 5

4.3

Cell Phone Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent condition, often exceeding expectations even for "fair" rated items, and appreciate the competitive pricing. Many consumers highlight the fast delivery and the overall quality of the refurbished items, frequently noting unexpected upgrades and included software. The service is also highly regarded, with people commending the helpfulness and responsiveness of the team. However, some customers also noted issues with delivery not meeting the advertised next-day timeframe. A few other people also felt that the product descriptions, particularly regarding chargers or specific features, could be clearer. There were occasional reports of defective chargers or products with unstated issues like screen problems, and a small number of reviewers mentioned receiving items that were not properly factory reset or were locked to previous accounts.

What people talk about most

Product

Clients share positive opinions on product quality and condition. Many reviewers are impressed with the... See more

Delivery service

Customers generally express satisfaction with the delivery service, frequently highlighting quick delivery... See more

Quality

People report positive experiences with quality. Many consumers are impressed with the condition of their... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent and... See more

Price

Reviewers mention positive feedback about price. Many customers praise the good and great prices, often... See more

Based on these reviews

Rated 5 out of 5 stars

Today Received Dell latitude 5320 good condition. Laptop is in good condition, slight marks on top cover of laptop but functional wise its perfect . Got Microsoft office included as surprise gift . Th... See more

Rated 5 out of 5 stars

Changing my review as an absolutely lovely chap (sorry I didn't get your name) called me to resolve my issue. First things first, thank you kindly for sending the replacement so quickly, it has arr... See more

Rated 5 out of 5 stars

The Macbook is in excellent as stated in the write up, also the team at TechPros had given me a free upgrade which doubled the ram and the SSD. It is a very fast computer and ideal for my grandson who... See more

Rated 5 out of 5 stars

I'm having issues with the music recording software I've installed, given that Apple won't let me install Garageband but globally speaking it's a great purchase. I can't install previous versions of v... See more

Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Cell Phone Unlocking Service
  4. Computer and Accessories Store
  5. Computer Repair Service
  6. Mobile Phone Repair Shop

Written by the company

TechPros – THE UK’S #NO 1 BEST RATED & LARGEST MOBILE PHONE RECYCLING SERVICE At TechPros, we understand how important recycling phones is – recycling your phone will not only help you get rid of all those old phones you don’t use anymore, but it will also help the environment. And that’s exactly why we have become the leading recycler company since our foundation in 2012. And because we are committed to keeping our promises, we want to reassure you that we will only recycle your phones in the most environmentally-friendly way possible. We want you to trust in TechPros as all our customers do! At TechPros we only use highest quality parts and our reputation for quality with our customers is at the heart of everything we do...

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

112 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Avoid

Avoid people! Or at least be vigilant. I bought a laptop from these lot through Backmarket obviously expecting it to have been fully factory reset. I was confused to find out that wasn’t the case and instead there was paper instructions on how to create my own log in and delete the old one. Obviously I reset the laptop there and then for security reasons, only to find out it was MDM locked. What would happen if in 1 year I have to take it for repairs, the laptop needs resetting, only to find it is MDM locked and the warranty is up?? Money and laptop would be gone… very cheeky from these guys.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with my Dell latitude 5420…

Very happy with my Dell latitude 5420 14inch. Been using it since beginning of January and all is working fine. I recommend Techpros, good communication pre ordering. Amazing price for a ´Good’ condition laptop which is in mint condition.

January 30, 2026
Rated 5 out of 5 stars

Excellent product

Excellent product, really helpful instructions and delivery was very quick. Laptop better than expected. Will be recommending

January 20, 2026
Unprompted review
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Rated 5 out of 5 stars

GREAT

fantastic condition of my MacBook Pro and arrived in great time and easy to order. would use again

November 29, 2025

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