Tecisoft Reviews 105

I had been searching for a very specific Dell XPS 15 laptop for some time. Unfortunately, the manufacturer has discontinued this particular config and it’s had to find through regular channels. Tecisoft had it in stock and at a good price. I confirmed the specs with customer service and placed the order online. The laptop arrived in 4 days and it’s what I expected. Happy to recommend Tecisoft to others

I got what I paid for, unlike the other site I tried to get the item from, and this one sent me tracking information, so I always knew where my package was, which gave me peace of mind

The support team was helpful in placing the order both before and after. I ended up getting the 27” Sceptre monitor. The design and quality are great. Tecisoft offers some excellent deals online so keep an eye out when shopping. I’m considering picking up a second monitor to complete my dual screen setup.

When our existing unit suddenly failed, we found ourselves in a critical situation and needing a replacement as soon as possible to keep things moving. Unfortunately the specific model we required was made to order and the manufacturer lead time was too long to wait. Tecisoft was able to coordinate with the manufacturer and provide us with a loaner to use in the meantime. This temporary solution allowed us to avoid any inconvenience while we wait for the back ordered item.

You didn't have the product I ordered but my credit card was processed and a shipping label was created. The shipping status remained the same for 7 days until I reached out to Customer Service. While the CS Rep promptly responded and eventually found out that the product was "lost", there was no explanation as to what just happened. Don't waste people's time like that...

I agree with the sentiment expressed by several others. TeciSoft does not maintain any type of inventory/stock description on their website, so you can freely order anything even if they don't have it in stock. They turn around and cancel your order the next day. So any time you have spent researching and ordering through them will be a waste of time.

No one answers by email or live chat. Tried for 3 days. Simply need find out if items are in stock or not . Dissatisfied.
Update . Since this they have been responding. It would be nice to have items shown in stock

Found an item I needed 1 week out. Their website promised 2-5 day shipping. Ordered the part. On day 5 I contacted them because my order was still not shipped. After waiting a few hours, they came back to me to say the item was on backorder and they would be canceling my order.

They offered a coupon for future purchases and explained they are a small seller. Had a discussion with them and they understand the frustration. Hopefully they amend their practices going forward.

Thank you, team, for everything. The customer service is outstanding, and I look forward to doing more business here.

The checkout process was smooth, and delivery was quick and prompt. I will definitely be purchasing tires from Tecisoft again.

Fantastic! The prices were good and the items were exactly as described. Shipping was fast and they arrived earlier than expected. Excellent service.

My order was out of stock and was upgraded to the next version with no additional charge.

Excellent customer service. I was skeptical at first because of the specific parsec antenna model that I needed where not available anywhere else but everything went well.

With a business account and a dedicated representative at my service, I am ensured of the best possible service. I am able to access a wide range of resources, that would otherwise be unavailable to me, and I can obtain the necessary products with ease. Highly beneficial for my business.

Tecisoft has consistently provided the best price for the last 3 years and I have been very satisfied with their customer service. They are committed to providing customers with the best deal possible.

I bought a TPM from this site and then ended up needing to return it. They refunded me and just told me to keep it. Great customer service 👍🏻

An optimal choice for budget-conscious professionals and business users, the 24 inch Viewsonic monitor offers a sharp Full HD display and solid color accuracy. Though it lacks advanced ergonomics and USB-C, its essential features and affordability make it suitable for productivity tasks.

Great communication and timely responses.

Pretty easy to order online. Sourced a router at Tecisoft that has reached end of life or discontinued by the Manufactuer and out of stock at other places. Also fast shipping and the router came well packaged. Thank you.

I was not aware that my purchase could not be returned if I was not satisfied with the product. I would have ordered from another vendor that would allow me to return the item OR not ordered this item had I know it could not be returned. The item in not defective, it's just a poor design that does not work for me.