Tecknet Reviews 147

Great after-sales service. Bought a remote ring bell 6 months ago and one of the speakers stopped working. I contacted Tecknet via email and had quick response and they sent a replacement in just a few days. Congrats for the service.

Product arrived promptly. After 5 months developed a fault. Very impressed with customer services who rectified the fault. When you buy things you don't know what help you will get if things go wrong. Mia kept in touch till everything was put right. Amazing aftercare service.

I purchased two Technet wireless lamps on Amazon and, finding them to be excellent, I purchased four more. Unfortunately, one of the four didn't work. Technet's technical support team assisted me quickly, providing troubleshooting information, and once they identified the production batch, they sent me two complimentary lamps. Upon receipt, they worked perfectly. Excellent and fast service, as well as an excellent product.

I bought two mice from this seller. One arrived with a defect, but after I contacted customer service they promptly sent a replacement that works perfectly. The team was friendly and attentive, and they handled the issue with care. Highly recommended.

Very good customer service!! I have contacted them about a wireless door Bell that I offered to a friend and which didn’t work properly and they have been very responsive. Got an answer quickly from Ella and she was very helpful.
She helped me to try and find the problem and when we concluded that it could not be fixed, she send me a new product. It arrived very quick and is working well!
So I can absolutely recommend

I bought a Technet wireless bell from Amazon 10 months ago. One of the receiver regularly failed so I got in touch with the after sale support team. Ella responded within 8 hours and took me through the whole process of replacing the faulty product. She was extremely polite, professional and attentive. I received the replacement yesterday and am very pleasantly surprised with the whole positive experience. Amazon had no information for warranty replacement but just going to the Technet website I was able to get a replacement. This experience has given me confidence to buy Technet products in the future. Thank you Ella for all your help and professionalism.

A wireless mouse bought about 4 months ago stopped working . Contacted Tecknet who looked into the issue kept me informed and resolved it very quickly by sending me a replacement. So very pleased with the outcome.

Technet provided prompt service and a resolution when a fault developed eight months after purchase. Their technical support team responded in a timely manner and the issue was resolved in a matter of days.

I have some excellent motion activated solar lights from Tecknet, which are brilliant for lighting the garden up when walking down the path. I had an issue with a new light inpurchased in a pack of four and was really impressed with how quickly they sent me out a replacement. Great product and great company.

My experience was outstanding thanks to Mia, the customer representative. She was incredibly helpful in arranging a replacement for my headset that stopped charging, and her quick, clear responses made everything simple. Mia turned what could have been a frustrating situation into a smooth and stress‑free process
Thank you

Door bell went faulty after 6months got in touch with Tecknet explained the situation and received a new one customer service excellent

Very happy with our doorbell and the customer service was great. We thought that our first doorbell had stopped working and bought another. It turned out to be only a battery issue so I got in touch about a return. Mia was very helpful and accommodating in giving me options and was very responsive. I would definitely use tecknet in the future.

Excellent customer service. Very quick to respond and sorting our problem out.
Replaced our faulty door bell free of charge and kept us informed at all times.
Would highly recommend Tecknet .

Prompt and friendly service, despite product being out of warranty. Over and above what is usually offered from out of warranty.

the communication i received from Tecknet was amazing. The doorbell i purchased was so easy to fit and works so very well. It is the best bell i have had, and believe me I have had a few.
Well done Tecknet.

Ann Yates Happy customr

I ordered a Tecknet door bell thru Amazon, had problems with it chiming randomly at any time, often during the night. Contacted Tecknet on their help line, very quick response and they sent out a new unit and no quibble. This one works fine.
Good customer service, well done

Their warranty/cystomer service is terrible

I have used Tecknet products for years but unfortunately had an issue with one of their headsets. A couple of emails later I had a replacement unit delivered , no hassle, all I had to supply was the usual Purchase Invoice and a couple of photos. Excellent Customer Service, a big thank you to the Team.

I have bought two headsets from Technet that failed in the last eighteen months - both for the same reason, a sticking on/off button. It’s a pity they didn’t deliver a higher quality product in the first place but good news that they replaced the second without a quibble.

Had an issue with my mouse mat purchased from Amazon, very quick process from email to replacement which has built my trust in the brand. Thank you again