Teifihealth Reviews 

362
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and professional medical team for creating a welcoming, calm, and reassuring environment during visits. People also appreciate the efficient online booking system and prompt appointments that provide quick access to necessary healthcare services without delays. Reviewers highlight that doctors take plenty of time to listen carefully to concerns and explain medical results thoroughly. Some reviewers were not happy with occasional communication gaps after booking or felt that certain treatments did not provide a complete solution. A few consumers noted that follow-up details could sometimes be clearer to help them understand the next steps in their care.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that receptionists and medical... See more

Service

Reviewers highlight positive aspects of service, consistently praising the welcoming environment, prompt... See more

Customer service

Consumers find customer service to be positive, highlighting helpful receptionists and thorough... See more

User experience

Reviewers mention deep satisfaction regarding their user experience, highlighting clean surroundings and... See more

Booking process

People report high satisfaction with the booking process, highlighting a super easy and efficient online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The appointment started on time. The staff with whom I had contact were pleasant,polite and professional. Most people don’t like or enjoy going to see the doctor,but the building was well looked af... See more

Rated 5 out of 5 stars

Absolutely fantastic service!! My son was recently reviewed by Beth and her team. They were so patient and understanding and spent a lot of time explaining everything to him. He wasn't in any way rush... See more

Rated 5 out of 5 stars

I had my inital video consultation with Dr Nick , who referred me that day for further investigations . My results were delivered and discussed at length with me via telephone consultation with... See more

Rated 5 out of 5 stars

I’ve just had my third treatment of cryotherapy to remove sebaceous keratosis. So far I’ve had 30 treated, it does sting a bit, but don’t let that put you off, the results are worth it! I already ha... See more


Company details

  1. Medical Clinic

Written by the company

Private Health Services in West Wales.


Contact info

4.9

Excellent

TrustScore 5 out of 5

362 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(362)

156 reviews in the last 12 months

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Rated 5 out of 5 stars

First time appointment

Easy on line booking. Clinician Liz Davies was very friendly and professional with my consultation. Instant treatment after discussions, making me feel instantly at ease.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service. The online booking system was simple to use and I was able to make an appointment the same day. The GP was very helpful in making a referral for an MRI that my NHS GP was unwilling to do.
I would highly recommend Teifi Health to anyone.

May 15, 2026
Unprompted review
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Rated 5 out of 5 stars

This practice is a breath of fresh air

This practice is a breath of fresh air, all the doctors and consultants are extremely helpful and knowledgeable and go that extra mile. These days that is an unusual Jewel.
I would highly recommend this practice.
Five stars.
And thanks for helping me guys.

May 1, 2026
Unprompted review
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Rated 5 out of 5 stars

So pleased I made an appointment

So pleased I made an appointment. The receptionist was welcoming, and the lounge area comfortable. Dr Beth Howells greeted me on time and listened to my concerns about my health. I didn’t ever feel rushed which is all too often the case with the NHS Doctors( not their fault but reality). Just having the time to talk and go through symptoms and concerns slowly made me able to see a way forward, that in itself changes your whole outlook on your condition.

April 13, 2026
Rated 5 out of 5 stars

Excellent Local Service

Faultless service. Very friendly and welcoming staff. My practitioner was very knowledgeable and made me feel at ease. Diolch!

April 24, 2026
Unprompted review
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Rated 5 out of 5 stars

Quick and efficient

This is the 2nd procedure I've had done at Teifi Health. If you can afford it I recommend going private. If I'd gone through NHS, I'd probably still be on waiting list for 1st procedure.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

A friendly and welcoming practice

A friendly and welcoming practice, with lovely decor. The GP we saw today, was very helpful and understanding of my Daughter's medicinal needs. I will definitely be using this service again. Quick, reasonably priced and efficient. A *

April 7, 2026
Unprompted review
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Rated 5 out of 5 stars

We didn't have the correct medication…

We didn't have the correct medication when traveling from abroad. tefi health were efficient, quick, and easy to navigate. The receptionist was helpful, and the doctor called and send prescriptions in a timely manner.

March 31, 2026
Rated 5 out of 5 stars

Very pleasant reception area with…

Very pleasant reception area with lovely staff and Liz who took care of us with the Cryotherapy was fabulous , so easy to talk too and she completed the procedure beautifully with lots of advice etc on aftercare , we couldn’t fault her at all .

March 31, 2026
Rated 5 out of 5 stars

Highly recommend health service

The initial booking was quick and easy. I was seen within a few days of enquiry, for the initial set of tests on the Gold Standard Medical and the results were received the next week.

Dr Nick went through the results thoroughly, explained, educated and answered any questions I had. He explained in easy to understand language and put me at ease as soon as we met.

The process was very professional and I would thoroughly recommend the Gold Standard Test to any Men looking for an annual MOT, a little bit of fine tuning to health can go a long way in my opinion.

Very thankful to the whole Teifi Health team. Marian on the front desk was welcoming and very efficient. Thank you to Rhian’s for being gentle with the blood test and for relaxing me from the first welcome.

A great service to have in West Wales, health is wealth. Diolch yn fawr I pawb.

March 13, 2026
Unprompted review

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