Teifihealth Reviews 

362
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and professional medical team for creating a welcoming, calm, and reassuring environment during visits. People also appreciate the efficient online booking system and prompt appointments that provide quick access to necessary healthcare services without delays. Reviewers highlight that doctors take plenty of time to listen carefully to concerns and explain medical results thoroughly. Some reviewers were not happy with occasional communication gaps after booking or felt that certain treatments did not provide a complete solution. A few consumers noted that follow-up details could sometimes be clearer to help them understand the next steps in their care.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that receptionists and medical... See more

Service

Reviewers highlight positive aspects of service, consistently praising the welcoming environment, prompt... See more

Customer service

Consumers find customer service to be positive, highlighting helpful receptionists and thorough... See more

User experience

Reviewers mention deep satisfaction regarding their user experience, highlighting clean surroundings and... See more

Booking process

People report high satisfaction with the booking process, highlighting a super easy and efficient online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The appointment started on time. The staff with whom I had contact were pleasant,polite and professional. Most people don’t like or enjoy going to see the doctor,but the building was well looked af... See more

Rated 5 out of 5 stars

Absolutely fantastic service!! My son was recently reviewed by Beth and her team. They were so patient and understanding and spent a lot of time explaining everything to him. He wasn't in any way rush... See more

Rated 5 out of 5 stars

I had my inital video consultation with Dr Nick , who referred me that day for further investigations . My results were delivered and discussed at length with me via telephone consultation with... See more

Rated 5 out of 5 stars

I’ve just had my third treatment of cryotherapy to remove sebaceous keratosis. So far I’ve had 30 treated, it does sting a bit, but don’t let that put you off, the results are worth it! I already ha... See more


Company details

  1. Medical Clinic

Written by the company

Private Health Services in West Wales.


Contact info

4.9

Excellent

TrustScore 5 out of 5

362 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.9

All reviews

(362)

157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Lovely clean surgery

Lovely clean surgery, prompt reception staff and appointment on time - professional GP actually in clinical clothes! - smart and inspiring confidence, good consult, took into schooling previous medical history - left with prescription and good worsening care advice.

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Having an appointment within two days…

Having an appointment within two days of phoning as well as a blood test.
Having a telephone call with test results'
Having clear advice over the phone, as well as a prescription by Email which I could take to a chemist.
Could not have asked for more, many thanks.

March 2, 2026
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Rated 5 out of 5 stars

Health mot

Health check done over 2 visits with a proper consultation which wasn’t rushed to explain the findings,with advice on solving issues

February 23, 2026
Rated 5 out of 5 stars

Good option for private consultations.

Friendly and helpful receptionists, and Dr Beth Howell was attentive, compassionate and practical in her advice. The clinic itself was quiet and calm, with comfortable seats for waiting patients. No complaints - I would highly recommend.

February 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Time to listen

So easy to make an appointment, quick to be seen (booked one day for an appointment the next), friendly, professional, reassuring.
Most importantly, time to listen and discuss fully.

February 24, 2026
Unprompted review
Rated 5 out of 5 stars

The staff were incredibly friendly and…

The staff were incredibly friendly and made me feel welcome from the moment I arrived. They took the time to explain everything clearly, which really helped put me at ease. Overall, a very positive visit and I’d happily recommend them.

February 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Staff very welcoming

I was made very welcome by all staff and Neris Davies who undertook the Cryotherapy on me was very knowledgable and explained it all to me.
I was also told to contact them at any time if I was concerned about the treatment.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly staff, modern clean facility and comprehensive testing

Friendly staff with comprehensive and easy to understand health testing. My partner and I opted for the Gold level of tests which encompass most major health markers within blood, urine and vitals such as blood pressure, pulse, weight, height, BMI and an ECG. The testing took less than 25 minutes and everyone was very friendly and attentive. After testing they will setup a follow-up appointment 7 days later to review the results. This was extremely informative and the doctor provided (Jon) was knowledgeable and friendly and took care to explain key areas of attention while also listening carefully to my thoughts and concerns. I highly recommend Teifi Health for this type of service and have no doubt that the other services they provide would be at the same top notch level.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service!

Absolutely fantastic service!! My son was recently reviewed by Beth and her team. They were so patient and understanding and spent a lot of time explaining everything to him. He wasn't in any way rushed, none of this one appointment, one problem! I have such praise for Ceri and Nerys who spent ages reassuring him during the period of taking bloods. They were absolutely charming and so understanding! It's so unfortunate that the NHS can no longer provide this standard of care. Thank you!!

January 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The staff are all very polite and friendly and importantly efficient. The website is easy to navigate and it is very easy to make an appointment. Being able to see a member of the healthcare team to discuss your needs and to get tests done without a long wait gives you peace of mind. I would highly recommend this healthcare practice.

January 13, 2026

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