Teifihealth Reviews 

362
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and professional medical team for creating a welcoming, calm, and reassuring environment during visits. People also appreciate the efficient online booking system and prompt appointments that provide quick access to necessary healthcare services without delays. Reviewers highlight that doctors take plenty of time to listen carefully to concerns and explain medical results thoroughly. Some reviewers were not happy with occasional communication gaps after booking or felt that certain treatments did not provide a complete solution. A few consumers noted that follow-up details could sometimes be clearer to help them understand the next steps in their care.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting that receptionists and medical... See more

Service

Reviewers highlight positive aspects of service, consistently praising the welcoming environment, prompt... See more

Customer service

Consumers find customer service to be positive, highlighting helpful receptionists and thorough... See more

User experience

Reviewers mention deep satisfaction regarding their user experience, highlighting clean surroundings and... See more

Booking process

People report high satisfaction with the booking process, highlighting a super easy and efficient online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The appointment started on time. The staff with whom I had contact were pleasant,polite and professional. Most people don’t like or enjoy going to see the doctor,but the building was well looked af... See more

Rated 5 out of 5 stars

Absolutely fantastic service!! My son was recently reviewed by Beth and her team. They were so patient and understanding and spent a lot of time explaining everything to him. He wasn't in any way rush... See more

Rated 5 out of 5 stars

I had my inital video consultation with Dr Nick , who referred me that day for further investigations . My results were delivered and discussed at length with me via telephone consultation with... See more

Rated 5 out of 5 stars

I’ve just had my third treatment of cryotherapy to remove sebaceous keratosis. So far I’ve had 30 treated, it does sting a bit, but don’t let that put you off, the results are worth it! I already ha... See more


Company details

  1. Medical Clinic

Written by the company

Private Health Services in West Wales.


Contact info

4.9

Excellent

TrustScore 5 out of 5

362 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(362)

157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First Class Service

From the moment you contact them, it's a first class service. All the staff that I had dealings with were so lovely. The treatment received was faultless and Hayley was such a compassionate, knowledgeable lady it made the visits so much easier. Thank you so much.

December 8, 2025
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Rated 5 out of 5 stars

Excellent service

Excellent service. Got an appointment very quickly and received efficient and pleasant service from all the staff I spoke to on the day.

January 7, 2026
Rated 5 out of 5 stars

Great place, friendly and professional .

It was great to get an appointment when it suited me!Had an Ecg and a chat with the Dr. after which he referred me to cardiology and I was seen later that day..brilliant service, will definitely use Teifi Health again

December 5, 2025
Rated 5 out of 5 stars

A wonderful service

I have had 3 appointments at Teifihealth.
It was easy to make online appointments and I was able to pay at the same time.
The staff at the clinic are all very professional and friendly.
The clinic was easy to find and it had ample parking space.
I would strongly recommend the service

January 9, 2026
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Rated 5 out of 5 stars

Gold test results.

Had an appointment today with Dr Nick Burtenshaw as a follow-up to the gold test results. A few things to sort out my end but his expertise & knowledge put my mind at rest about those issues. I also had a query regarding my elbow after an accident I had back in aug. I must say he was also very knowledgeable and helpful as regards that as well. Many thanks for that & top marks to the whole team at Teifi health.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Had anti wrinkle treatment in December…

Had anti wrinkle treatment in December (2nd time using this company). The practitioner was sooooo good! Listened to my needs and concerns and it has turned out the best ive ever had it done! (I have been having this treatment for years with another company). I really do recommend this company. Ill be sticking with them from now on :-)

January 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Good advice regarding a health…

Good advice regarding a health check.Didn't just take my money but advised me that all was good at the moment etc.I have used them a phew times already and have found the whole team very helpful.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent first impression.

Excellent website and description of medical offerings. Efficient online booking system. Professional and welcoming employees. Procedure explained, seen very quickly no hanging around. Overall very professional experience. Would recommend and will be returning.

December 16, 2025
Unprompted review
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Rated 5 out of 5 stars

I attended today to get the results of…

I attended today to get the results of my Gold health assessment. I received a booklet containing all the results, breakdowns, explanations and summary’s. I then had 30 minutes with a GP who explained these results in a way that not only helped me to understand them better but reassured me in what needed following up or just keeping an eye on. There’s no pressure to return to them if you don’t wish to but to attend your own GP but that the service is there, at any point you may not be getting the support you need elsewhere. I have been impressed from beginning to end in this process and can recommend anyone who can, to look at what Teifi Health have to offer.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

11 out of 10

Excellent service friendly staff pleasure to attend
Consultation are in depth
Nothing like aa general surgery

December 10, 2025
Unprompted review
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Rated 5 out of 5 stars

Teifi Health

My second visit and its a pleasure to be treated and looked after so well.
If you need almost anything doing i strongly recommend you give them a visit in Newcastle Emlyn.
Many thanks.
John

December 9, 2025
Unprompted review

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