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See what reviewers are saying

Rated 5 out of 5 stars

I have just bought a Bose soundbar from Tekzone. I was a bit wary because I'd never heard of them and their price was much lower than the traditional electrical online stores. However, given the go... See more

Company replied

Rated 5 out of 5 stars

They were extremely professional from beginning to end. Very knowledgable sales people helped me when I phoned for advice and not pushy in any way. I received my Oled TV very quickly after purchase an... See more

Company replied

Rated 3 out of 5 stars

The item's packaging itself was badly torn; I'm surprised that the controller seems (so far) without major flaws. Furthermore, I had no notice of any 'attempted delivery' and had to manually check the... See more

Rated 5 out of 5 stars

I had a mix up with my order, wrong colour sent, I returned it special next day delivery, didnt arrive but in transit, Jacob, consumer service sorted a replacement which I was so glad about. Great ser... See more

Company replied

Company details

  1. Electronics Store
  2. Binoculars Store
  3. Hi-fi shop
  4. Photo Shop
  5. TV store

Written by the company

Tekzone Sound & Vision is a consumer electronics retailer, and we love what we do. We are dedicated to offering the best products, and the highest quality brands, and are proud to offer them at the best prices. Throughout our 50 years of business, we have been committed to offering our customers the best possible service and we hope you will order your next tech product from us. As a company, we have concessions within Selfridges in London and in another prestigious department store in Knightsbridge, both since 1989. We also operated Walton Cameras, a once-thriving photographic and printing shop that had served the local community in Walton-on-Thames for many years.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Superb service

Superb service. Ordered an Arcade 1up machine on Tuesday evening and it arrived Thursday morning. The machine is brilliant. Thank You
Top service, would recommend

December 19, 2023
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Reply from Tekzone

Thank you for the review, Grant. We are pleased you are enjoying your item.

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Rated 5 out of 5 stars

incredible company

helped me when i had problem with delivery and sorted it. Also gave 5% discount on order

December 11, 2023
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Reply from Tekzone

Thank you for taking the time to leave us a review, Cameron.

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Rated 5 out of 5 stars

Sent the wrong colour

I had a mix up with my order, wrong colour sent, I returned it special next day delivery, didnt arrive but in transit, Jacob, consumer service sorted a replacement which I was so glad about. Great service from him. Thank you Jacob.

December 12, 2023
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Reply from Tekzone

Thank you for taking the time to leave us a review, Chrissie. We will pass on your thanks to Jacob, and hope to see you on Tekzone.co.uk again in the future.

Rated 5 out of 5 stars

Good customer service

The customer service was friendly and helpful when I encountered compatibility issues with my TV. I appreciate the assistance and look forward to making future purchases with them.

December 3, 2023
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Reply from Tekzone

Thank you for the review Sheriff. We hope you enjoy your new TV.

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Rated 5 out of 5 stars

Roderts radio alarm

Easy to order, fast delivery & the item as very well packed ,price was cheapest i could find, will use again

November 27, 2023
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Reply from Tekzone

Thank you for taking the time to leave us a review, Richard. We hope you enjoy your new radio.

Rated 5 out of 5 stars

Sony Linkbuds S

Easy to deal with and speedy turnaround

November 16, 2023
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Reply from Tekzone

Thank you for taking the time to leave us a review, Mike. We hope to see you on Tekzone.co.uk again in the future.

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Rated 5 out of 5 stars

Good communication and fast delivery

Straightforward ordering process, good price and delivery with good communication from Parcelforce too. Many thanks

November 10, 2023
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Reply from Tekzone

Thank you for taking the time to leave us a review, Cleo.

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Rated 5 out of 5 stars

Jacob was AMAZING

Jacob was AMAZING! Great comms and he helped me with my order for my daughters birthday - his communication was 100% and he deserves a pay rise! Thank you!

October 18, 2023
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Reply from Tekzone

Thank you for the review, Olivia. We are glad you had such a great experience and will pass on your message to the management team. We hope you shop with us again in the future.

Rated 5 out of 5 stars

Easy to order / prompt delivery

Very easy to order online with initial order discount automatically applied. Next day delivery, even though order states delivery 'within 3 working days'

October 17, 2023
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Reply from Tekzone

Thank you for taking the time to leave us a review, Keith.

Rated 5 out of 5 stars

Free and next day delivery on my headphones

Great headphones at good price and also got a small discount. Dispatched same day and arrived the next day in well padded packaging.

October 5, 2023
Unprompted review
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Reply from Tekzone

Thank you for the review, Sam. We hope you love your new headphones.

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