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Rated 1 out of 5 stars

Telechoice are pathetic. They decline existing customers for mobile plans despite having good credit, an account that's always been in credit, and a capacity to pay your account yet they approve scum... See more

Rated 1 out of 5 stars

Over the last 4 months have had issues with their International calls (IDD) packages which have gone from unlimited calls to 120 mins or 300 mins. Then when I have specified a day to have it activated... See more

Rated 4 out of 5 stars

Telechoice runs on the older Telstra network and it's still better then nothing. Competitive prices, generous data plans, only flaw is their website which is often glitchy and very slow. If you set up... See more

Rated 1 out of 5 stars

Non existent customer service. I have tried calling them about an issue with my phone today 12 times and each time I have been cut off before ever getting to speak to a consultant - human or not. Thi... See more

Company details

  1. Telecommunications Service Provider
  2. Cell Phone Accessory Store
  3. Cell Phone Store

Written by the company

TeleChoice is an Aussie owned mobile service provider offering a range of SIM only plans, new and pre-owned phones and phone and SIM bundles powered by the Telstra mobile network. TeleChoice has served millions of Australians for over 25 years and has become for many, a trusted household name. Involved in local charities, footy sponsorships and initiatives supporting small Aussie businesses, TeleChoice loves being part of the community it serves. TeleChoice offers more of what customers want - more plan inclusions, more freedom, more loyalty rewards and more value for money all on Australia's trusted mobile network. You can experience the TeleChoice difference for yourself by shopping online at www.telechoice.com.au


Contact info

1.4

Bad

TrustScore 1.5 out of 5

192 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good

My English no good sorry no writing, thanks

June 21, 2021
Unprompted review
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Rated 5 out of 5 stars

Been with TC for many years now

Been with TC for many years now. Just a quiet, reliable and affordable service provider who don't try to oversell you anything and really seem to care about their customers. I've recommended TeleChoice to most of my friends and family who made the switch too. Can't comment on their customer service because I've never needed to contact them.

June 21, 2021
Unprompted review
Rated 4 out of 5 stars

Good

Please, please, listen to what I say, I would like to return unlimited calls to Egypt

June 21, 2021
Unprompted review
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Rated 5 out of 5 stars

Love Telechoice

Love Telechoice, amazing rate. Only Complaints are that an app would be nice and reception in the City is a bit hit or miss.

June 21, 2021
Unprompted review
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