As a cross-cultural missionary deeply involved in Church and mercy missions abroad I have saved hundreds in telephone calls and top-ups because of telephone Jamaica. As a missionary, every dime sav... See more
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No problem, this time,but have had a bad experience with you guys,and it wasn't resolved. I'm helping family
Telephone Jamaica is easy to use, straightforward, and overall good value for money. So far, I've only gotten positive feedback from friends and relatives whose minutes I've topped up. Well done!
Like the order and invoice transaction reminder. Also like the text message option to sayong top up have taken place. Like the easy accessibility and flexible affordable amount. So far YOU are OK "... See more
Company replied
Company details
- #8 of 63 best companies in Telecommunications Service Provider
- #9 of 53 best companies in Internet Service Provider
About TelephoneJamaica.com
Written by the company
Founded in 2008, TelephoneJamaica.com is a website dedicated to help Jamaican people living abroad keep a close relationship with their loved ones back home in Jamaica. The services TelephoneJamaica.com offers range from voice credit to mobile recharges.
For more info, visit:
Written by the company
- 24/7 Customer Service
Send credit to Jamaica mobiles in 3 easy steps
TelephoneJamaica - official top-notch service
Get the most out of your mobile recharge service: amazing quality and great customer service. Wait no more, join TelephoneJamaica.com and top up now!
- Trustworthy & secure
- Fabulously easy to use
- 10+ years of excellence
- 24/7 Customer Support
- Instant recharge on the go
- Mobile credit at your fingertips
Contact info
4780 Ashford Dunwoody Rd Suite A 236, 30338, Atlanta GA, United States
- +1 678 528 0398
- customerservice@telephonejamaica.com
- telephonejamaica.com
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Everything is easy and good no problem…
Everything is easy and good no problem it's 123 and it's done
December 18, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Communication Top Up
Like the order and invoice transaction reminder. Also like the text message option to sayong top up have taken place. Like the easy accessibility and flexible affordable amount. So far YOU are OK "Telephone Jamaica"
Thank you!
December 9, 2023
Reply from TelephoneJamaica.com
Hello,
Thank you for your review! However, your rating seems to contradict your comment. Three stars mean you are having some problems with our service. Did you perhaps mean to give 5 stars?
Your TelephoneJamaica team
You guys take a lot To process the…
You guys take a lot To process the money out of the account and also.
The fees are too high.
November 16, 2023
Reply from TelephoneJamaica.com
Hello,
First of all, we have great news for you! Because you've placed many orders on our website in the past, you now have 5,590 Thank You points in your account, that can be converted into $55.90 worth of Voice Credit for free international calls. All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section.
Also, the only charge we apply is a minimal transaction fee. Some of the operators to whom you send recharges could also charge a VAT, but unfortunately that is something we cannot control, as we have no control over the exchange rate, that is also imposed by the local operator.
Your TelephoneJamaica team
Brilliant app that works flawlessly
November 9, 2023
Great experience
I have been using telephonejamaica.com since 2015 and I have always had a good experience. No hiccups so far.
November 2, 2023
Fastest way to add credit to my line
Fastest way to add credit to my line. Once I had to contact customer service and the respond was same day, and issue was resolved same day
October 19, 2023
Best top up site
Alway have a positive feedback thanks again my transaction was smooth and easy.
October 15, 2023
Credit is placed right away
October 7, 2023
I sent Topup on 223d September
I sent Topup on 23rd September, I was told that something was wrong topup not sent, yet my payment was not returned to my bank account.
September 23, 2023
Reply from TelephoneJamaica.com
Hello,
Thank you for reporting your issue to us! The number you entered for your Mobile Recharge order either does not belong to the operator you selected or it is inactive. The order was not processed, so the money will be returned to your account in a few days, depending on your bank.
Your TelephoneJamaica team
More Money Applied to Taxes Versus Number of Minutes
I feel in paying for anything, the taxes should not be more than what you are receiving. While this is a cheaper service to put minutes on the phone versus a monthly plan, there should be more money in taxes than the number of minutes the customer is paying.
August 18, 2023
Reply from TelephoneJamaica.com
Hello,
Thank you for your feedback! The only charge we apply is a minimal transaction fee. Some of the operators to whom you send recharges could also charge a VAT, but unfortunately that is something we cannot control, as we have no control over the rate exchange, that is also imposed by the local operator.
Your TelephoneJamaica team
Top up for family member overseas
No problems logging in and right through to payment takes less than 2 minutes to complete
July 31, 2023
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