Temple & Webster Reviews 

13,132
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,289 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and value of products, finding items to be exactly as described and often exceeding expectations. Many appreciate the wide range of stylish and affordable options, and the ordering process is consistently described as simple and efficient, with a user-friendly website and helpful customer service. Delivery is also frequently commended for being fast, well-communicated, and often ahead of schedule, with many receiving regular updates. However, some people mentioned experiencing delays, unexpected delivery requirements like picking up large items, or receiving damaged products. A few other people also felt that returns for faulty items could be problematic, with issues like long refund times or difficulties with pickup arrangements.

What people talk about most

Product

Users describe positive interactions with product, highlighting good quality, ease of assembly, and stylish... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising its speed and efficiency, with many... See more

Quality

Customers consistently note positive experiences with quality, often describing products as strong, sturdy,... See more

Order

Customers had positive experiences with order, often finding the ordering process easy and straightforward,... See more

Price

Reviewers mention positive feedback about price, with many finding them competitive, affordable, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great prices & good quality furniture. Delivery should be free & more precise delivery times. We ordered 8 pieces of furniture, one set of which was delivered on a different day & we weren't home. Wa... See more

Company replied

Rated 5 out of 5 stars

Super happy with this Temple & Webster wardrobe! It was pretty easy to put together (which is rare for flat packs), and once it was up it actually looked much more premium than I expected. The Hampt... See more

Company replied

Rated 5 out of 5 stars

Temple & Webster is my new favourite place to shop online. The quality & value, of what I've purchased so far, their prompt delivery & quick response to any issues I've had has been so good, I'll ne... See more

Company replied

Rated 5 out of 5 stars

I got what I ordered, most important. It came exactly as described on their website. I ordered a gorgeous floral doona cover with a aquamarine background. The doona cover is also reversable! I got 2x... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Lighting Store
  4. Living Room Furniture Store
  5. Mattress Store
  6. Rug Store

About Temple & Webster

Written by the company

Imagine a one-stop destination for beautiful living at fantastic prices. Temple & Webster is Australia’s largest online retailer in the furniture and homewares market, with over 200,000 products on offer from over 500 suppliers, including direct sourcing capabilities through a private label division. Our vision is simple: to be the first place Australians turn to when shopping for their home.
  • $25 off your first order when you sign up for our email newsletter.
  • Fast delivery across Australia.
  • 200,000+ products to suit every style and budget.
  • Curated collections and style advice.
  • World-class customer service.
  • Stress-free 30-day returns on most items.
  • Sale events, with savings of up to 70% off.

Love saving?

Written by the company

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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.6

All reviews

(13,132)

1,233 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The display glass cabinet is nice and solid

The display glass cabinet is nice and solid, straight forward to assemble and looks as per photos online. The interaction with customer service when one of the packages was incorrectly sent was professionally and quickly seen to.

June 23, 2026
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Reply from Temple & Webster

Hey Ros, so happy you're loving the display cabinet and our service!

Rated 5 out of 5 stars

Quality at its best

***
We’re extremely happy with our new feather and down all-season doona. It fits beautifully on the bed and instantly makes it feel more inviting. It’s wonderfully lightweight yet still keeps us warm and cosy throughout the night, helping us feel snug and comfortable.
The quality is top class, especially for the price, which we found very reasonable. Delivery was also prompt, making the whole experience even better.
Highly recommend for anyone looking for comfort, quality, and value.
***

June 22, 2026
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Reply from Temple & Webster

Hey Cheryl, so happy you're loving the quilt! Enjoy the comfy, snug sleeps!

Rated 5 out of 5 stars

These sheets feel smooth and silky

These sheets feel smooth and silky, yet they are cool, I always get hot with cotton so these have been great as living on the Goldy. Thanks T&W another quality product 🙌

June 21, 2026
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Reply from Temple & Webster

Hey Serena, so happy you're loving the sheets—enjoy the blissful, comfy nights!

Rated 5 out of 5 stars

Online shopping ease

Easy website for online shopping. I’ve purchased this product before so it was super easy. Average pricing. Shipped in a reasonable time

June 21, 2026
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Reply from Temple & Webster

Hey Catherine, we love that your shopping is always a breeze, and thank you for choosing us!

Rated 5 out of 5 stars

King mattress

Fast delivery and comfortable mattress.

June 20, 2026
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Reply from Temple & Webster

Hey Mel, so happy you're loving the mattress—enjoy the comfy sleeps!

Rated 5 out of 5 stars

Great value + looks way more expensive than it is

Super happy with this Temple & Webster wardrobe! It was pretty easy to put together (which is rare for flat packs), and once it was up it actually looked much more premium than I expected.
The Hamptons-style design is really nice – clean, simple, and goes with everything. The hanging space is generous and the drawers are surprisingly roomy and smooth to use.
Feels solid for the price and love that it comes with the anti-tip kit too. Overall, such a good balance of style + practicality. Would 100% recommend if you want something affordable that still looks great.

June 18, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Kris, yay, we're so happy you're loving your new Hamptons-style wardrobe!

Rated 5 out of 5 stars

Excellent service

Excellent service, very quick in getting product. Easy website to use.

June 17, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Conchita, love hearing that! Thanks for the shout-out and for choosing us!

Rated 5 out of 5 stars

Temple & Webster is my new favourite…

Temple & Webster is my new favourite place to shop online.
The quality & value, of what I've purchased so far, their prompt delivery & quick response to any issues I've had has been so good, I'll need to ban myself from their site for a while.😉
Thank you Temple & Webster, see you again soon.🥰

June 17, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Sharon, yay, we love being your favourite place to shop—thanks for the love, and see you again soon!

Rated 5 out of 5 stars

Temple and Webster is a one stop shop

Temple and Webster is a one stop shop! I love all their items. The app is so great to navigate and I like that they have a number of brands in the one place, it’s much more convenient than going to different websites. Delivery is always quick and great service.

June 17, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Hannah, yay, we love being your go-to for your home—thanks so much for the love!

Rated 5 out of 5 stars

Easy ordering of quality products

Quick and easy ordering and very fast delivery! My son loves his new mattress! It arrived in two days!

June 16, 2026
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Reply from Temple & Webster

Hey Victoria, woohoo! We are so happy to hear your son is loving his new mattress!

Rated 5 out of 5 stars

We find the furniture etc easy to…

We find the furniture etc easy to assemble..it has a beautiful finish fresh & modern . Lots to choose from. Delivered on time.
Very happy with all bought.

June 17, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Christine, yay! So glad you're loving our range and your new pieces! Thanks for choosing us!

Rated 5 out of 5 stars

We have purchased a few things from…

We have purchased a few things from Temple & Webster and have been extremely happy with the purchases. So many lovely things to choose from in their catalogue. Service is excellent and arrived in a few days. Thankyou Temple & Webster.

June 15, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Deborah, woohoo! So happy you're loving all your purchases, and thank you for the shout-out!

Rated 5 out of 5 stars

Just bought a bed frame recently

Just bought a bed frame recently. The quality of it is amazing. Didn’t expect that for this price.

June 15, 2026
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Reply from Temple & Webster

Hey Yuk, woohoo, that's what we like to hear! Enjoy your gorgeous new bed frame!

Rated 5 out of 5 stars

Great Company

Seamless order process from start to finish. Vast range of products, great prices, exceptional communication and speedy shipment & delivery. Love T&W.

June 15, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Lez, thanks for the shout-out and the love! So glad you chose to shop with us!

Rated 5 out of 5 stars

Love my side tables

Love my side tables great quality , very quick delivery, was delivered in 3 days , was told it will take up to two weeks, happy customer

June 15, 2026
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Reply from Temple & Webster

Hey Gail, thrilled to have you as a happy customer! Enjoy your new side tables!

Rated 5 out of 5 stars

We love this buisness

We love this buisness - it’s always got what we are looking for and their stuff is quality!

June 15, 2026
Temple & Webster logo

Reply from Temple & Webster

Hey Sarah, Aw, thank you so much! You’ve completely made our day!

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