Very happy with the service. They arrived on time, came fully prepared with all the proper equipment, and paid attention to every detail. The team was polite, professional, and easy to deal with throu... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Shaida and Zanko did an excellent job with our end-of-tenancy cleaning. The property was left spotless, with great attention to detail throughout. They clearly take pride in their work and went the ex... See more
Company replied
Had a great oven clean with team Judit in Manchester, Fawzi from customer support really helped me arranging this on a short notice, the team also did my dishwasher for free! Couldn't reccomend them m... See more
Company replied
Would not hesitate to recommend Tenancy Cleaning as they exceeded all of our expectations. We used them to clean our house before selling, having had decoration and renovation work done so the hou... See more
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Company details
Written by the company
Tenancy.Cleaning is a one-stop solution for all your professional cleaning needs and covers most parts of the UK. Whether it's End of Tenancy Cleaning, Move in Cleaning or Builders Cleaning – our diverse range of services provide customers with full satisfaction, no matter what their requirement is. With trained staff and high quality equipment, we guarantee an exceptional service that will leave you feeling impressed and leave each room looking better than before! If that isn’t enough, our move out cleaning packages are tailored to meet every requirement so you have peace of mind when it comes to getting back your deposit. Rest assured - with tenancy.cleaning, you can find the perfect cleaning solution for your home or business! Cleaning services that are currently available from our company: Tenancy Cleaning One off cleaning After builders cleaning Carpet and upholstery cleaning Oven and appliances cleaning Pressure washing service
Contact info
8 Charminster Court, Lovelace Gardens, KT6 6RX, Surbiton, United Kingdom
- 02081460266
- info@tenancy.cleaning
- tenancy.cleaning
4.3
Excellent
1K reviews
Replied to 64% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nesh and his team did a fantastic job
Nesh and his team did a fantastic job, great communication and completed end of tenancy clean to a very high standard. Great value for money and would high recommend.
February 5, 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you so much, Vicky, for your lovely review. We’re delighted to hear that Nesh and his team delivered a high-standard end of tenancy clean and that you were happy with the communication and value for money. Your recommendation really means a lot to us, and we’d be more than happy to help again in the future.
Good Job !
The team arrived on time, were very professional and thorough in their job and the pricing was very reasonable, I will recommend to everyone.
February 3, 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you very much for your kind feedback! We’re delighted to hear that the team arrived on time, worked professionally, and delivered a thorough clean at a reasonable price. Your recommendation truly means a lot to us, and we really appreciate you taking the time to share your experience. We’d be happy to help again anytime
Abel and his team did a fantastic job…
Abel and his team did a fantastic job very professional. Would definitely recommend them
February 3, 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you, Imran, for taking the time to leave such a great review. We’re really pleased to hear that Abel and his team did a fantastic job and provided a professional service. Your recommendation means a lot to us, and we’d be happy to help again anytime
Great service
I was very happy with the end of tenancy cleaning provided by Shaida and Zanko. They were prompt, professional and thorough. They communicated with me throughout the cleaning and had great attention to detail. The oven looks brand new! Thank you and recommend this team for your clean.
February 2, 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you so much for your lovely review, Claire! We’re really happy to hear you were pleased with your end of tenancy clean. Shaida and Zanko will be delighted to know their professionalism, communication, and attention to detail stood out, especially the oven! Thank you for your recommendation, and we wish you all the best in your next place 😊
Great service
Great service, cleaning was good and was able to return key to location at request. I will use them again
February 1, 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you for your review, Mary! We’re glad to hear you were happy with the cleaning and that the key return was handled as requested. We really appreciate your trust and look forward to working with you again in the future 😊
This has been a great experience from start to finish
This has been a great experience from start to finish. The back office and reminders, communications made it very easy to plan around. And then the icing on the cake, David and his team carried out an amazing clean. Totally professional and attention to detail. Thank you. Highly recommend.
January 29, 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you so much for your kind review, Michelle! We’re really pleased to hear that the booking process, communication, and reminders made everything easy for you. A big thank you as well for highlighting David and the team, we’ll be sure to pass on your lovely feedback. We truly appreciate the recommendation and would be delighted to help you again in the future
Great service hy great team
Arrived on time, very professional, did an amazing job, the house was perfect when they had finished. Would use the again and recommend them highly.
January 30, 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you so much for your lovely review, Tina! We’re really happy to hear that the team arrived on time, worked professionally, and left your home in perfect condition. Your recommendation means a lot to us, and we’d be more than happy to help you again in the future
Nesh and Mohammed did an excellent job
Nesh and Mohammed did an excellent job! They are hard working, communicate frequently and showed amazing results.
January 31, 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you so much for your kind review, Maria! We’re delighted to hear that Nesh and Mohammed did such an excellent job. Their hard work, clear communication, and attention to detail are things we really value, so it’s great to know that showed in the results. We truly appreciate your feedback and hope to assist you again in the future!
Ismael and Ali were fantastic and did a…
Ismael and Ali were fantastic and did a great job
January 31, 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you for your review, Liam! We’re really pleased to hear that Ismael and Ali did a fantastic job. We’ll be sure to pass on your kind words to them. Thanks for choosing Tenancy Cleaning, and we hope to help you again in the future!
Shaida and Zanko- perfect end of tenancy clean
Shaida and Zanko just completed my end of tenancy clean. They were excellent! Both polite, friendly and very helpful on arrival to make sure I had all jobs needed completed. They worked efficiently within the time frame I needed and waited for me to come back to the property to check I was happy with the work before they left. There cleaning was perfect, oven looks brand new and steam cleaning of the carpets was great. Also a very reasonable price for a great service. I would highly recommend.
January 31, 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you so much for your detailed and kind review, Ophelia! We’re delighted to hear that Shaida and Zanko delivered a perfect end of tenancy clean and made the whole process smooth and stress-free for you. It’s great to know you were happy with their professionalism, efficiency, and the final results, especially the oven and carpet steam cleaning. We’ll be sure to pass on your lovely feedback to them. Thanks again for the recommendation, and we wish you all the best in your next move!
Had a fantastic experience with this…
Had a fantastic experience with this company. Shaida and Zanko were highly professional and responsive, arrived right on time, and did an absolutely spotless cleaning job.
January 27, 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you so much for your kind review, Jeevan! We’re really pleased to hear you had a fantastic experience with us. Shaida and Zanko will be delighted to know their professionalism, punctuality, and high standard of cleaning made a great impression. We truly appreciate your support and recommendation!
Very pleased with the service
Very pleased with the service. The team were punctual, friendly and worked very hard, and the flat was immaculate by the time they finished. I recommend!
January 26, 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you so much for your kind feedback, J Hall! We’re really pleased to hear you were happy with the service and that the team were punctual, friendly, and hardworking. Leaving the flat immaculate is always our goal, so it’s great to know we delivered. We truly appreciate the recommendation and hope to help you again in the future!
Hired cleaners to do a full deep clean…
Hired cleaners to do a full deep clean on moving in day. Agreed time could be flexible but estimated for 4pm.
Didn’t even turn up, didn’t call, didn’t communicate. we ourselves did not complete until 5, but we had people waiting at property and no one turned up to clean.
Called the office and initially they just said “it’s too late to clean” not even acknowledging that we had a booking that no one turned up to.
they promised to investigate and call back, nothing. no call.
stay away from scam and oddly familiar fake trustpilot reviews.
January 30, 2026
Unprompted review
Incredible attention to detail!
Incredible attention to detail!
Absolutely stellar service from Tenancy Cleaning . They transformed a lived-in house back into a showroom. The oven looks brand new, and the carpets are spotless. Fast communication and fair pricing for the level of quality they provide. Highly recommend for anyone moving out!"
January 30, 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you so much for your fantastic review, Nikolay! We’re delighted to hear you were impressed with the attention to detail and the transformation of the property. It’s great to know the oven and carpets stood out, and that our communication and pricing met your expectations. We really appreciate the recommendation and would be happy to help again anytime!
What a fantastic service
What a fantastic service! Nech and Mohammed were very professional and thorough. Everything was cleaned to a high standard. I would highly recommend this business.
January 29, 2026
Unprompted review
Reply from Tenancy.Cleaning
Thank you so much for the 5-star review, Jennifer! We’re really pleased to hear you were happy with the service. Nech and Mohammed will be delighted to know their professionalism and high standards made a difference. Thanks for recommending Tenancy.Cleaning, we truly appreciate it and hope to help you again in the future!
Professional
Professional
Dave did a very good job, looked into every detail , he stayed longer than he should have and left no spot unclean,
spotless job
January 28, 2026
Unprompted review
Reply from Tenancy.Cleaning
Hello Roohullah,
thank you for your wonderful 5-star review! We’re delighted to hear that Dave delivered such a detailed and thorough clean. Going the extra mile and leaving a property spotless is exactly the standard we aim for. We’ll be sure to pass on your kind words to Dave. Thanks again for choosing Tenancy.Cleaning, we’d be happy to help again anytime!
Reply from Tenancy.Cleaning
Hello Ling!
Thank you for leaving a review!
We hope you consider us again
End-of-tenancy cleaning
I had booked an end-of-tenancy cleaning for a one-bedroom apartment with Tenancy Cleaning. David and his team did an excellent job and we are very happy with the job. Tenancy cleaning listed in detail the jobs that are part of the package and it is flexible for one to add extra cleaning jobs. Happy with the process.
January 26, 2026
Unprompted review
Reply from Tenancy.Cleaning
Hi Nishant,
Thank you for taking the time to share your experience! We’re very pleased to hear that David and his team delivered an excellent end-of-tenancy clean and that you were happy with both the results and the booking process. We always aim to be transparent and flexible with our packages, so it’s great to know this was helpful for you.
We truly appreciate your feedback and wish you all the best going forward.
Stay well,
The Tenancy.Cleaning Team
Deep clean
Shaida and Zanko were provided an excellent deep clean for a property we are moving into. They were very clear on the work needed and very professional. Even going above and beyond by touching up a bedroom we hadn’t specified but needed desperately needed cleaning. We will be using them again!
January 26, 2026
Unprompted review
Reply from Tenancy.Cleaning
Hi Matt,
Thank you so much for your kind words! We’re thrilled to hear that Shaida and Zanko went above and beyond to make your new property sparkling clean. Your feedback means a lot to us, and we can’t wait to help you again in the future!
Best regards,
The Tenancy.Cleaning Team
Great guys
Great guys, very cooperative. Happy for a tidy house. Thank you Nesh and Mohhammad for the spotless house.
January 26, 2026
Unprompted review
Reply from Tenancy.Cleaning
Hi Инга,
Thank you for your lovely feedback! We’re glad Nesh and Mohammad could leave your home spotless and that you’re happy with the results. We really appreciate you taking the time to share your experience!
Best regards,
The Tenancy.Cleaning Team
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