Tendaisy 

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Rated 1 out of 5 stars

I would have given this NO STARS if I could!!! Ordered a special outfit for a funeral. When it came I was embarrassed and disgusted at the poor quality. It was supposed to have slits at the side and... See more

Rated 2 out of 5 stars

I purchased a couple of the Solid Casual Round Neckline 3/4 Sleeves Blouses that claim to be "Material: Knitted". They are definitely not knitted, more like some kind of shiny, gym clothes lycra. Eve... See more

Rated 1 out of 5 stars

Please try to avoid this company if you can I ordered shoes and by mistake I chose the wrong colour and I cancelled my order after 1 min . They took all the payment and it's been over 7 weeks they... See more

Rated 1 out of 5 stars

i gave 1 star as it wasn't possible to give none! This company is a disgrace...avoid at all costs! The dress I received is totally different from the one I ordered and the quality is awful! The mater... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Tendaisy.com - an online shopping destination for fancy and on-trend clothing, featuring the feminine and sophisticated collections mainly for women.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I would have given this NO STARS if I…

I would have given this NO STARS if I could!!! Ordered a special outfit for a funeral. When it came I was embarrassed and disgusted at the poor quality. It was supposed to have slits at the side and the front. Soft material, flowing style.
It was nothing like the advert!!! Cheap, faulty, one slit. Just awful!! Don’t waste your money with this company. They are not what they seem. 😡

August 14, 2023
Unprompted review
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Rated 1 out of 5 stars

Disgusted!

i gave 1 star as it wasn't possible to give none! This company is a disgrace...avoid at all costs! The dress I received is totally different from the one I ordered and the quality is awful! The material is like a nylon overall! This is a con!

July 27, 2023
Unprompted review
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Rated 1 out of 5 stars

Waste of money and time!

Just had a delivery of a yellow dress which looked lovely and the model who wore it stretched it all out in the video, it was far to small and not same material at all very disappointed waste of time and money!!!

July 3, 2023
Unprompted review
Rated 1 out of 5 stars

Please try to avoid this company if you…

Please try to avoid this company if you can
I ordered shoes and by mistake I chose the wrong colour and I cancelled my order after 1 min . They took all the payment and it's been over 7 weeks they haven't refunded me yet as they keep excusing by saying that their refund payment system is under a maintenance which started month ago and it never ends.
Still waiting for my money and I hope this company respons me .

December 3, 2021
Unprompted review
Rated 1 out of 5 stars

BE VERY CAREFUL WITH THIS COMPANY

As I was unable to get direct contact with this company I contacted PayPal requesting an expected date of shipping/delivery.
Have just received notification from Tendaisy that they have cancelled my order because I did this and their financial department will review my refund ….. so guess what I contacted PayPal again with this advice.

November 16, 2021
Unprompted review
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Rated 1 out of 5 stars

Avoid tendaisy, SCAM, ripoff!

I ordered a coat that was supposed to look exactly the same as a branded one, they used the same photos as the original branded version, however when I received it, it looked very different. Asked for a refund, but they are not only not willing to refund me the postage I paid (£6) for the item, but they said they would deduct the return postage price from the refund of the item's price itself?! Absolute scam, ripoff, outrageous.

Edit: I ended up requesting a full refund via PayPal, luckily that has been processed. I returned the coat with a pre-paid label that the seller provided at no extra cost for me, so all in all I managed to get my money back.

November 11, 2021
Unprompted review
Rated 5 out of 5 stars

Very good

I bought 3 shirts in a wrong size ( too small) . I tried to return them following the online procedure as is indicated inside the parcel but didn’t work. I sent email to the customer service and they solve the problem in a very short time. I’m very happy with the solution they proposed to me.

October 15, 2021
Unprompted review
Tendaisy logo

Reply from Tendaisy

Hi Orietta Sampaolesi,

It is really a pity that the clothes do not fit well. As our customers are from all over the world, to make it convenient for all customers, each item has its own size chart which might be different from your local size chart. And the size chart is listed on the product page for every product. Before placing the order, we highly recommend that you check our size chart first so that the clothes will fit better.

You can request to return or exchange the items for up to 14 days upon receiving the order if you are not satisfied with the order. For more details you may refer to our return policy: http://www.tendaisy.com/en/return-policy.html.

We will try to find your order number to contact you. Or please send the email to service@airycloth.com with the title " trustpilot+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you.

Best regards,
Tendaisy

Rated 5 out of 5 stars

Amazing dresses

Made an order for 2 dresses on July 17th, they took a little over a month to arrive. But after receiving them, I totally forgot all the waiting. The dresses are perfect. Great quality, same as the pictures exactly, the size is perfect. It was worth the wait. And I will definitely shop again from Tendaisy.

August 29, 2021
Unprompted review
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Rated 5 out of 5 stars

Excellent shopping

I received my 3 outfits
today from Tendaisy. True the parcel took one month to be delivered but I was satisfied with the packaging, quality, size and fabric. I received what I ordered and found in the photos. I am so happy with the dresses and can't really wait to wear them. Real value for money. Thank you.

Dina

May 18, 2021
Unprompted review
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Rated 1 out of 5 stars

Don't ever use TenDaisy Shopping !!!

Don't ever use TenDaisy Shopping !!!
Don't ever use TenDaisy Shopping !!!
Shipments not delivered. No customer service. Nobody Responds to complaints on emails and no phone number to contact!!!.
They get the full price and shipping fees in advance!!!!
They are theives!!!

DON'T EVER DEAL WITH THEM

PLEASE SHARE AND REPORT THEM.. I came across this review and it said it all .. I placed my order on 25/3/ 2021 and receiving nothing 😡😡😡What is the hell going on !!!!

May 18, 2021
Rated 1 out of 5 stars

Avoid!

Paid on 18 April for 5 items and still haven't had anything. Order says processing and hasn't changed. Trying to get my money back. Will not order from them again and would advise anyone to avoid!

May 9, 2021

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