Very pleased with my good value, robust and practical Ecocool icepack. Easy to use website, found what I needed, right away! Delivery on time at a reasonable delivery cost, given current cost of po... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The tents spares staff understood exactly what I wanted. They provided me with a quotation to have the repair done by them and they also gave me the direct link to the item so that I could order i... See more
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Small error on order that was resolved by tent spares with no problem. That was after we had made a mistake on our original order and had to cancel it! Great customer service from Sue who sorted us o... See more
Company replied
Very happy with purchase. Needed a couple of new poles after wind damage during the summer holidays. Tried different places with no luck. I found Tentspares and found exactly what I was after. A bonu... See more
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Company details
Written by the company
TentSpares Ltd established fifteen years ago provides a much-needed service that the camping and caravanning industry was lacking ⛺ Our staff has 40 years of combined expertise in the sector, and as we have developed over the years, we are now Universal Spares' primary UK distributors, along with big brands like Khyam, Vango, Outwell, and Fiamma, to name a few. Having grown and established our business through the years, we have increased 📈 our selection and now also have a custom pole service for your tenting needs 🏕️ Working with many different tent manufacturers, we have a large selection of general spare parts, replacement tent poles, waterproofing, and even specialised tent pole runs and air tubes in store. All of these are readily available on-site and ready for prompt delivery 🚚 🌐 Visit our website www.tentspares.co.uk
Contact info
Unit 8a Jacknell Road, Dodwells Bridge Industrial Estate, LE10 3BS, Leicestershire, United Kingdom
- 01455 239 999
- enquiries@tentspares.co.uk
- tentspares.co.uk
4.8
Excellent
126 reviews
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Hasn’t replied to negative reviews
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Replacement for an air tent
Ordering from their website was quick n easy. Arrived quick as well.
Thank you
June 29, 2026
Reply from Tent Spares
Hi There
Thanks for your review, glad to hear you are happy with our service.
Kind Regards
TentSpares Team
Good quality & reliable delivery
June 29, 2026
Reply from Tent Spares
Hi There
Thanks for your review, glad to hear you are happy with our service.
Kind Regards
TentSpares Team
Reply from Tent Spares
Hi There
Thanks for your review, glad we could help.
Kind Regards
TentSpares Team
They had in stock exactly what I needed
They had in stock exactly what I needed, a replacement air awning inflatable tube which was delivered on time as promised.
June 29, 2026
Reply from Tent Spares
Hi There
Thanks for your review, glad we could help.
Kind Regards
TentSpares Team
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Absolutely brilliant service
Absolutely brilliant service, delivered when they should have been, good communication, and a bargain, great quality product
June 25, 2026
Reply from Tent Spares
Hi There
Thanks for your kind review, glad to hear you are happy with our service and we could help.
Kind Regards
TentSpares Team
Placed order and it was delivered in…
Placed order and it was delivered in less than 48 hours. Brilliant service.
June 24, 2026
Reply from Tent Spares
Hi There
Thanks for your review, glad we could help and you are happy with our service.
Kind Regards
TentSpares Team
Pole too large
Ordered what I thought was an exact replacement for my Meadowwood 4. However, tent pole sent was 10cm longer than my own tent pole, with metal edges and so unable to trim to size. There were no dry days in the return period and so was unable to test out until after return period had passed, so have lost my money. Would not recommend unless you give exact pole sizes!
May 19, 2026
Unprompted review
Great choice,service and price
Was able to find what i needed when I was ready to give up after looking elsewhere. Great price and fast delivery
May 26, 2026
Reply from Tent Spares
Hi There
Thanks for your order and kind review, glad we could help.
Kind Regards
TentSpares Team
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Repair kit suppied as described
Repair kit suppied as described, with easy-to-follow instructionsw
Prompt delivery.
May 26, 2026
What can I say....
What can I say..... fantastic service and rapid delivery..... many thanks.... again
April 29, 2026
Fantastic service and very helpful when…
Fantastic service and very helpful when we had a query after purchase. Highly recommended.
April 27, 2026
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Wrong Color Pole, but right sizes
We ordered a spare pole for our Guide Unit's tents. It came fast and was the correct size all around. However, the pole was supposed to be black-coded and it arrived grey-coded, which will cause some confusion for the 10-13-year-olds pitching the tents once a year. It's not too big a problem to return, so we have just made a note with a Sharpie on that particular pole.
April 27, 2026
Reply from Tent Spares
Hi There
Thanks for your order and review, we usually add coloured electrical tape around the ends of the pole runs to colour code them. If its a problem, let us know.
Kind Regards
TentSpares Team
Reply from Tent Spares
Hi There
Thanks for your review and feedback, glad we could help.
Kind Regards
TentSpares Team
So helpful with our query
So helpful with our query, definitely recommend, speedy delivery too
March 30, 2026
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Delivery on time.
March 18, 2026
Very pleased with my good value Ecocool ice pack
Very pleased with my good value, robust and practical Ecocool icepack.
Easy to use website, found what I needed, right away!
Delivery on time at a reasonable delivery cost, given current cost of postage.
Won't hesitate to use tentspares again!
March 17, 2026
Reply from Tent Spares
Hello,
Thank you for your feedback. We're glad to see found the product on our site and you'd recommend us to others for our products and service.
Kind regards,
Tentspares Team
Reply from Tent Spares
Hi,
Thank you for your the feedback, glad to see the part you needed has worked for you.
Regards,
Tentspares Team
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