I'm severly deaf so don't usually like phone calls, but the man at Tesco was articulate & spoke slowly so I was comfy. He better than matched prices I'd found from RAC & AA, double checked I had a... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Website kept crashing and could not complete quote. Called phone number, despite it being bank holiday spoke to a human quickly. All sorted within half an hour. Very pleased. Gave tesco my busine... See more
Company replied
I could not open the renewal details, I phoned, spoke to Oliver, every thing was sorted quickly at a reduced price, compared with last year. It could not have been better. How refreshing not to be ask... See more
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Call handler sorted my query, saving me time & money, even giving me a refund. Explained everything calmly, giving me time to ask any questions I had. So nice to be able to speak to a real person, not... See more
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Company details
- Insurance Company
- Auto Insurance Agency
- Home Insurance Agency
- Life Insurance Agency
- Pet Insurance Company
- Travel Insurance Company
About Tesco Insurance
Written by the company
Tesco Insurance offers a wide range of products to help protect the things that are important to you. Over 2 million Clubcard members trust Tesco Insurance with their policy. See if you could save with your Clubcard on car, home, pet, travel and life insurance.
Which? Recommended provider for Home Insurance - September 2025
Which? Best Buy for Pet Insurance (Lifetime Dog and Cat cover over £5,000) - December 2025
Which? Best Buy for Car Insurance (Gold Cover) - January 2026
Tesco Pet Insurance is arranged, administered and underwritten by Pinnacle Insurance Ltd and Tesco Travel Insurance is arranged and administered by Rock Insurance Services Limited and underwritten by AWP P&C S.A. Tesco Life Insurance is provided, administered and underwritten by Aviva Life & Pensions UK Limited.
Which? Recommended provider for Home Insurance - September 2025
Which? Best Buy for Pet Insurance (Lifetime Dog and Cat cover over £5,000) - December 2025
Which? Best Buy for Car Insurance (Gold Cover) - January 2026
Tesco Pet Insurance is arranged, administered and underwritten by Pinnacle Insurance Ltd and Tesco Travel Insurance is arranged and administered by Rock Insurance Services Limited and underwritten by AWP P&C S.A. Tesco Life Insurance is provided, administered and underwritten by Aviva Life & Pensions UK Limited.
Contact info
4.4
Excellent
25K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Tesco Insurance
Hi Tony,
Thank you for your 5-star review! We are so pleased to hear we delivered on our promises.
The Tesco Insurance Team
Reply from Tesco Insurance
Hi Joey,
Thank you for your kind words! We appreciate your loyalty and are glad to hear you're happy.
The Tesco Insurance Team
Efficient and helpful and the Agent…
Efficient and helpful and the Agent explained everything to me.
May 27, 2026
Reply from Tesco Insurance
Hi Sheila,
Thank you for your 5-star review! We're so pleased our team was efficient and helpful, explaining everything clearly. Your feedback is greatly appreciated.
The Tesco Insurance Team
Good service
May 28, 2026
Reply from Tesco Insurance
Hi Mr Robinson
Thanks for your feedback—we’re glad to hear you received good service. Thanks for choosing Tesco Insurance.
The Tesco Insurance Team
Understood what the agent said
May 28, 2026
Reply from Tesco Insurance
Hi Terry,
We are happy to hear that our agent was clear.
The Tesco Insurance Team
Easy to contact & helpful staff
May 27, 2026
Reply from Tesco Insurance
Hi Richard,
We're so pleased you found our team helpful and easy to reach. Thank you!
The Tesco Insurance Team
Insurance renewal.
Very helpful staff and information over the phone. I find it much easier to speak to someone.
Everything was sorted in one phone call.
May 28, 2026
Reply from Tesco Insurance
Hi Sylvia,
Thank you for your fantastic 5-star review! We're so pleased you found our team helpful and that everything was sorted in one call. We appreciate your positive feedback.
The Tesco Insurance Team
Reply from Tesco Insurance
HI Jeff,
Thank you for your 5-star review! We are so pleased you found it easy to follow and understand.
The Tesco Insurance Team
Very disappointed with the service
Very disappointed with the service. Feel very let down by their customer services. Won’t buy from them again.
May 28, 2026
Unprompted review
Reply from Tesco Insurance
Hi Ralph,
Thank you for your 4-star review! We're pleased our team provided such clear communication and understanding. Your feedback is greatly appreciated.
The Tesco Insurance Team
Reply from Tesco Insurance
Hi Diana,
Thank you for your 4-star review! We're pleased our team provided a helpful service. Your feedback is greatly appreciated.
The Tesco Insurance Team
Reply from Tesco Insurance
Hi Kevin,
Thank you for your 5-star review! We're so pleased you found our staff friendly and helpful.
The Tesco Insurance Team
Excellent service
May 28, 2026
Reply from Tesco Insurance
Hi June,
Thank you for your 5-star review. We are delighted to hear you had such a positive experience.
The Tesco Insurance Team
didn't ask too many irrelevant…
didn't ask too many irrelevant questions,but still couldn't resist in bombarding me with all other products!!!! uugghh
May 20, 2026
Reply from Tesco Insurance
Hi Peter,
We appreciate your feedback regarding the product recommendations. We are always working to improve our customer interactions and will review our approach to ensure a better experience.
The Tesco Insurance Team
Easy to sort out,no hassle.superb lady…
Easy to sort out,no hassle.superb lady I dealt with.
May 28, 2026
Reply from Tesco Insurance
Hi Alan,
Thank you for your 5-star review. We are delighted to hear you had such a positive experience.
The Tesco Insurance Team
EASY TO CONTACT AND GOOD COMMUNICATION.
May 27, 2026
Reply from Tesco Insurance
Hi Chris,
We're so pleased you found our team easy to contact and that our communication was good. Thank you for your feedback!
The Tesco Insurance Team
My whole experience was made by the…
My whole experience was made by the agent who dealt with me. He made the process a pleasant experience and the next time I ring I would be delighted to get the same agent
May 28, 2026
Reply from Tesco Insurance
Hi Martin,
We truly appreciate your wonderful 5-star review! We are so pleased to hear that our agent made your experience a pleasant one. Your feedback is very valuable to us.
The Tesco Insurance Team
Tesco took my money for RAC cover but…
Tesco took my money for RAC cover but failed to register the vehicle with the RAC. I made a complaint and Tesco’s passed the buck to the RAC and they have now said nothing to do with them as the car was never registered! Not exactly surprising but Tescos has trousered my money and at the moment there is no refund, no compensation, no cover and definitely no apology or assistance. There is of course a legal term for this it’s called fraud!
So if you’re getting insurance dont be fooled into thinking Tescos are a dependable reputable outfit because they just leave you by the roadside.
How difficult is it to register a vehicle for cover? I’ve done it myself in the past and I believe you have to enter the vehicle make and model and registration. Or am I missing the point?
May 28, 2026
Unprompted review
Bumped the price up on renual £105 pou…
Bumped the price up on renual £105 pou ds with no claims
May 28, 2026
JUST SO EASY TO RING & RENEW.
JUST SO EASY TO RING & RENEW.
BEEN WITH TESCO A LONG TIME N WILL REMAIN SO.
May 26, 2026
Reply from Tesco Insurance
Hi Dave,
We're so glad to hear that renewing was easy and that you'll continue to be a valued customer. Thank you for your loyalty!
The Tesco Insurance Team
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