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Tesco Insurance Reviews 25,009

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 15,575 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and competitive pricing, often finding better rates than elsewhere. People appreciate the knowledgeable and helpful staff, noting that interactions are pleasant and efficient. The user experience, particularly on the website, is consistently described as easy to navigate and straightforward. However, some customers also noted that prices can increase significantly upon renewal, and a few people reported issues with logging into their accounts or with specific policy coverages.

What people talk about most

Price

Reviewers highlight positive aspects of price. Many customers found the annual premiums to be reasonable and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Service

Consumers find service to be positive. Many reviewers praise the quick, efficient, and easy service, with... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the helpfulness,... See more

User experience

Clients share positive opinions on user experience. Many customers found the website easy to use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had no issues with Tesco home insurance or pet insurance. I hadn’t made a claim regarding either policies but the prices had gone up ridiculously. Due to this Tesco have lost my business for both po... See more

Company replied

Rated 5 out of 5 stars

All i want is a cheap or reasonable price for insurance for me and my partner, why should we be punished for other people's mistakes, we have had no accidents etc and yet our insurance went through th... See more

Company replied

Rated 5 out of 5 stars

I renewed my car insurance mainly because the annual premium was significantly reduced. I couldn’t believe it, phoned them and spoke to a really pleasant lady called Cora , she answered my questions p... See more

Company replied

Rated 5 out of 5 stars

The price Tesco insurance was offering was better than comparison websites. The website was easy to use and fill in all the required details. The packages were clearly laid out with the prices for eac... See more

Company replied


Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Home Insurance Agency
  4. Life Insurance Agency
  5. Pet Insurance Company
  6. Travel Insurance Company

About Tesco Insurance

Written by the company

Tesco Insurance offers a wide range of products to help protect the things that are important to you. Over 2 million Clubcard members trust Tesco Insurance with their policy. See if you could save with your Clubcard on car, home, pet, travel and life insurance.

Tesco Pet Insurance is arranged, administered and underwritten by Pinnacle Insurance Ltd and Tesco Travel Insurance is arranged and administered by Rock Insurance Services Limited and underwritten by AWP P&C S.A. Tesco Life Insurance is provided, administered and underwritten by Aviva Life & Pensions UK Limited.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

25K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

Very quick quote plus price was…

Very quick quote plus price was brilliant.

May 25, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Rosemary

Thank you for your 5-star review. We’re delighted to hear you had a great experience with Tesco Insurance. Your feedback really means a lot to us. Thanks again for choosing us.

The Tesco Insurance Team

Rated 4 out of 5 stars

Questions easy to follow

Questions easy to follow

May 27, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Frank

Thank you for your review. We’re pleased to hear you found the questions easy to follow. Making things clear and straightforward is really important to us. Thank you for your feedback.

The Tesco Insurance Team

Rated 5 out of 5 stars

Good price and coverage

Good price and coverage

May 27, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Neil

Thank you for your 5-star review. We’re delighted to hear you had a great experience with Tesco Insurance. Your feedback really means a lot to us. Thanks again for choosing us.

The Tesco Insurance Team

Rated 3 out of 5 stars

Although Tesco offered a reasonable…

Although Tesco offered a reasonable price for the cover I required it was Not that easy to renew or change my payment details, when finally I managed to pay for my policy the site closed down for maintenance so I couldn’t check if my payment was successful and thought I had been scammed until the next day when I received confirmation

May 27, 2026
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Reply from Tesco Insurance

Hi Steve

Thank you for your review. We’re pleased to hear you found our price reasonable, but we’re sorry the renewal and payment process wasn’t as smooth as it should have been. We understand how frustrating and concerning that experience must have felt. Your feedback will be shared with the team to help improve both the journey and communication during system maintenance. If there’s anything further we can support you with, please don’t hesitate to get in touch.

The Tesco Insurance Team

Rated 5 out of 5 stars

TTTesco staff here to help hear & help with problems. I'm severly deaf so don't usually like…

I'm severly deaf so don't usually like phone calls, but the man at Tesco was articulate & spoke slowly so I was comfy. He better than matched prices I'd found from RAC & AA, double checked I had all the cover I need & helped me pay easily. It was a pleasure to contact Tesco staff in UK rather that what so often happens I get through to a mumbler in Mumbai, have to cancel the call & write a letter instead with the extra cost of postage.

May 27, 2026
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Reply from Tesco Insurance

Hi Jenny

Thank you for your 5-star review. We’re really pleased to hear that your experience with our colleague was a positive one. We understand that communication needs can vary, so it’s great to know the support you received felt clear, patient, and comfortable for you. It’s also fantastic to hear we could help you find the right level of cover at a competitive price and make the process straightforward. Thank you for taking the time to share your feedback and for choosing Tesco Insurance.

The Tesco Insurance Team

Rated 5 out of 5 stars

Discount as a club card member

Discount as a club card member

May 27, 2026
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Reply from Tesco Insurance

Hi there

Thank you for your 5-star review. We’re delighted to hear you had a great experience with Tesco Insurance. Your feedback really means a lot to us. Thanks again for choosing us.

The Tesco Insurance Team

Rated 5 out of 5 stars

It was a very easy experience renting…

It was a very easy experience renting my insurance with tesco.
Im very happy with everything to do with the insurance Policy also
Ie the price and how early I was sent the renewal quote.

May 27, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Trisha

Thank you for your 5-star review. We’re delighted to hear you had a great experience with Tesco Insurance. Your feedback really means a lot to us. Thanks again for choosing us.

The Tesco Insurance Team

Rated 4 out of 5 stars

Very helpful staff

Very helpful staff

May 27, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Roderick

Thank you for your review. We’re pleased to hear you found our staff helpful. Delivering supportive and reliable service is really important to us. Thanks for taking the time to share your feedback.

The Tesco Insurance Team

Rated 4 out of 5 stars

Helpful staff on the phone

Helpful staff on the phone, was able to complete renewal by phone instead of online. Call answered quickly and not too many options to get to correct department.

May 27, 2026
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Reply from Tesco Insurance

Hi Susan

Thank you for your review. We’re pleased to hear you found our team helpful and that your call was handled quickly and efficiently. It’s great to know you were able to complete your renewal in a way that suited you. We appreciate your feedback and will continue working to make things as simple as possible for our customers.

The Tesco Insurance Team

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service

May 27, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Sara

Thank you for your 5-star review. We’re delighted to hear you had a great experience with Tesco Insurance. Your feedback really means a lot to us. Thanks again for choosing us.

The Tesco Insurance Team

Rated 5 out of 5 stars

Easy questions

Easy questions

May 27, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Edna

Thank you for your 5-star review. We’re delighted to hear you had a great experience with Tesco Insurance. Your feedback really means a lot to us. Thanks again for choosing us.

The Tesco Insurance Team

Rated 5 out of 5 stars

Even cheaper than last year ! …

I was seeking a quote to renew last years policy fur buildings cover and it was even cheaper than last year , which itself was cheap ! Well done Tescos , and I found the ability to Not auto renew comforting abd easy to do in the website - in contrast to other sites which seem to make choosing NOT to auto renew it difficult . Again ! Well done Tescos , and thank you , from a satisfied customer .

May 27, 2026
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Reply from Tesco Insurance

Hi Elli

Thank you for your 5-star review. We’re so pleased to hear you found great value again this year, and even better that your renewal came in cheaper! It’s also great to know you found managing your auto-renewal simple and clear—making things easy and transparent for our customers is really important to us.
Thanks again for your kind feedback and for choosing Tesco Insurance.

The Tesco Insurance Team

Rated 5 out of 5 stars

Easy Using the app

Using the app, it was dead easy to change my car on the policy. Probably could have paid less elsewhere, but the Tesco service is first class

May 27, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Geoff

Thank you for your 5-star review. We’re delighted to hear you had a great experience with Tesco Insurance. Your feedback really means a lot to us. Thanks again for choosing us.

The Tesco Insurance Team

Rated 3 out of 5 stars

Car insurance quote

After getting my insurance quote for my car, the gentleman didn’t do any more after agreed to go ahead not happy

May 27, 2026
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Reply from Tesco Insurance

Hi Michael

Thank you for your review. We’re sorry to hear that your experience didn’t meet expectations after you agreed to go ahead. That’s not the level of service we aim to provide. Your feedback will be shared with the team so we can improve, and if there’s anything further we can help with, please don’t hesitate to get in touch.

The Tesco Insurance Team

Rated 5 out of 5 stars

Absolutely amazing car insurance…

Absolutely amazing car insurance policy!
The price quoted by Tesco, by far beat any competitors.
I have taken out 'add ons' that I would never have been able to afford with my last quote from a reputable insurer, and still I have saved 100's of pounds. Thank you so much Tesco!

May 27, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Anthony

Thank you for your 5-star review. We’re delighted to hear you had a great experience with Tesco Insurance. Your feedback really means a lot to us. Thanks again for choosing us.

The Tesco Insurance Team

Rated 5 out of 5 stars

A good quote supplied by a reputable…

A good quote supplied by a reputable firm

May 27, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Colin

Thank you for your 5-star review. We’re delighted to hear you had a great experience with Tesco Insurance. Your feedback really means a lot to us. Thanks again for choosing us.

The Tesco Insurance Team

Rated 5 out of 5 stars
Tesco Insurance logo

Reply from Tesco Insurance

Hi there

Thank you for your 5-star review. We’re delighted to hear you had a great experience with Tesco Insurance. Your feedback really means a lot to us. Thanks again for choosing us.

The Tesco Insurance Team

Rated 5 out of 5 stars

I’m am a Tesco customer and have never…

I’m am a Tesco customer and have never had a problem with anything so made sense to have my insurance cover with them

May 27, 2026
Tesco Insurance logo

Reply from Tesco Insurance

Hi Joyce

Thank you for your 5-star review. We’re delighted to hear you had a great experience with Tesco Insurance. Your feedback really means a lot to us. Thanks again for choosing us.

The Tesco Insurance Team

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