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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and professional demeanor, which significantly contributes to a positive learning environment. Many people highlight the clear and precise instructions provided, making the learning process enjoyable and stress-free. The service is frequently described as excellent, with consumers appreciating the efficiency and ease of their overall experience, often leading to successful test passes. However, some customers experienced issues with the booking process, noting a lack of response after making a reservation through various channels. Additionally, a few people mentioned that an instructor was slightly late.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise instructors for their... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers reporting successful and smooth... See more

Service

Clients share positive opinions on service. Many reviewers highlight the helpfulness and efficiency of the... See more

Instructions

Customers consistently note positive experiences with instructions. Reviewers highlight that instructors... See more

Booking process

Customers had ambiguous experiences with the booking process. Some reviewers found the booking experience... See more

Based on these reviews

Rated 5 out of 5 stars

I booked an emergency car hire for my test + 1 hour driving lesson beforehand in Leeds (Colton). £220 in total (this seems expensive but no other business is this flexible for emergency car hires). Th... See more

Rated 5 out of 5 stars

My driving instructor Hamzah has been brilliant. Gave me tips and useful advice on driving test day. A few hours of driving practice with him beforehand did really help . Felt confident and ace on my... See more

Rated 5 out of 5 stars

I had a great experience with Ruksar from testday.co.uk She was incredibly accommodating and patient, which really helped calm my nerves before the test. We had a one-hour practice drive beforehand, a... See more

Rated 5 out of 5 stars

Excellent instructor who has great knowledge, makes you feel calm , relaxed and comfortable in his car and makes learning to drive enjoyable. He is very reliable and has great timing keeping, me and... See more


Company details

  1. Driving School
  2. Drivers License Training School
  3. Driving Test Centre

Written by the company

Testday has been around for 10 years and we have been helping learners who have been let down by their driving instructors. We offer upto 4 hours driving lessons and driving test car hire. We cover all UK test centres, Intensive (Crash Course). Early driving test dates Taxi test car hire Driving test car hire


Contact info

4.8

Excellent

TrustScore 5 out of 5

179 reviews

5-star
4-star
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1-star

Replied to 50% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Testday are trust worthy

Testday are trust worthy, Shows professionalism.
My instructor Hamzah used just an hour to feed me and guide me on what to do and how to go by things during my driving test, with that I was able to secure a pass and am so grateful for his services.
Guys I will recommend Testday.co.uk anytime anyday.

April 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service! The driver was there on time really helped me through a tough spot! And even though I didn’t know the town, Ameer really helped me through getting used to the car and put me at ease before my test with practicing manoeuvres. I got used to the car with no pressure and I in turn passed my test on the day! Thanks guys it was great!

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

It was an emergency booking with test…

It was an emergency booking with test day.co.uk for my driving test. +1 hour driving instruction with Ruksa, she was extremely patience and kind enough to calm my nerves. My test was smooth and successful. Thank you 🙏

March 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Passed at Horsforth (Leeds) test centre…

Passed at Horsforth (Leeds) test centre all thanks to this company.
The assigned instructor - Ameer Hamzah gave me great confidence and tips beforehand that helped improve my driving performance for the test.

Highly recommend!

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Was really helpful

Was really helpful. Despite I opted for a shorter time frame the instructor was able to take me through potential test routes and pointed out need to knows. This was the main reason why my test was seamless and successful

February 23, 2026
Unprompted review
Rated 1 out of 5 stars

Don't waste your time.

You are not serious with what you do. I lost my money within mins.. 0% customer service

February 10, 2026
Unprompted review
Testday logo

Reply from Testday

Hi, thanks for your feedback — I’m sorry you feel this way.
Just to clarify, the deposit is used to secure and reserve a TestDay slot and lock in availability. Once a slot is booked, we allocate resources and turn away other enquiries for that same time. If a booking is cancelled by the customer, the deposit is not refundable under our booking terms.
That said, we’re still happy to help: in many cases we can move the deposit to a new date (subject to notice and availability). We can’t discuss booking details publicly, so please message us with your booking reference + name used on the booking, and we’ll review your case and confirm the best option for you.
Thanks,
TestDay Support

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Rated 5 out of 5 stars

Outstanding

Wow, that's awesome! I passed on my first try. After spending a ton of money on classes with my instructor, he kept saying I wasn't ready until I got in touch with Test Day.

Hamza gave me a quick 2-hour recap right before the test, and his tips were super helpful. I passed on my first go.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

I got let down by an instructor for the…

I got let down by an instructor for the use of their car. I got in touch with these people. Came to my rescue drove to Chester gave me a very quick run through his car a quick 30 minute test. I passed my test with only 7 miners. Hamzah was the man

January 29, 2026
Unprompted review
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