TestGorilla Reviews 1,705

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 216 reviews, reviewers had a great experience with this company. Many customers found the assessments to be engaging, fair, and meaningful, with tasks relevant to the role and accurate feedback. The platform's interface is often described as user-friendly, clean, and intuitive, contributing to a stress-free experience. People appreciate the well-structured and clear questions, which effectively test practical skills and allow individuals to showcase their abilities. However, some reviewers were not happy with the customer service, describing it as terrible and unhelpful. Additionally, some people mentioned that the time allotted for completing questions was unrealistic, especially for those requiring extensive reading and calculation.

What people talk about most

User experience

Clients share positive opinions on user experience, with many reviewers finding the platform user-friendly,... See more

Staff

Reviewers highlight ambiguous aspects of staff, with some customers expressing disappointment and frustration... See more

Website

Consumers find the website to be ambiguous, with some reviewers praising its user-friendliness and smooth... See more

Service

Users describe ambiguous interactions with service, with many expressing significant dissatisfaction, citing... See more

Customer service

Reviewers mention negative feedback about customer service, with many describing it as terrible and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was challenging but well prepared, the only dilemma is that for those that a slow in reading will miss great opportunities. At the end of the day even slow or careful readers are capable of working... See more

Company replied

Rated 5 out of 5 stars

I recently completed some of the TestGorilla assessments, and they really stood out compared to others I’ve taken. The tasks were clearly relevant to the role, and the feedback felt accurate and usefu... See more

Rated 5 out of 5 stars

The experience was great but some basic aspects should be amend. The questionnaire should be related to basic or 70% oriented tagged to job specialization. It gives deep insights of the person a... See more

Company replied

Rated 5 out of 5 stars

It was amazing! From the kind and encouraging emails, explaining everything step by step really eased me of how stressed I was feeling before I took my own test. The breaks in between and literally ju... See more

Company replied


Company details

  1. Software Company

Written by the company

TestGorilla is a leading skills-based talent discovery platform that combines sourcing, screening, and scientifically-validated assessments to reveal the complete picture of each candidate before the first interview starts. Unlike hiring tools that focus on experience and rely on assumptions, TestGorilla surfaces the best and most relevant talent, giving teams the context they need to hire smarter, faster, and more fairly. Built for modern teams, TestGorilla gives you the data and tools you need to move beyond resumes and make smarter hiring decisions based on what candidates can actually do. The platform now goes beyond assessments and offers AI-powered talent sourcing, letting you connect with over two million skills-tested job seekers ready to match your open roles.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 43% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I do not get why it's asking me…

I do not get why it's asking me questions that has nothing to do with the role I applied for. B2b sales questions etc.
And the questions that are easy do jot have a valid option. Like the smoking question its says you cannot smoke anywhere . Where is that option. Not even included in the test. Lol

October 17, 2025
Unprompted review
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Rated 1 out of 5 stars

A Clever Way for Employers to Discriminate

TestGuerilla is nothing but a clever tool that employers can use to discriminate against applicants (i.e. age) — with or without the test results. The platform gives companies a convenient way to reject candidates while hiding behind “objective” data.

Applicants aren’t shown how their results are judged or whether they’re even considered fairly. This lack of transparency lets bias thrive and makes it nearly impossible to challenge a decision. What’s marketed as a fair screening process often feels like an automated excuse for exclusion.

If you value fair and transparent hiring practices, I’d steer clear of TestGuerilla.

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

Fair, transparent, and engaging assessments

I recently completed some of the TestGorilla assessments, and they really stood out compared to others I’ve taken. The tasks were clearly relevant to the role, and the feedback felt accurate and useful. The assessments were well-designed, focused on real skills, and it’s clear that a lot of thought and integrity go into how they’re created. Overall, the experience felt engaging, fair, and genuinely meaningful.

August 25, 2025
Unprompted review
Rated 1 out of 5 stars

Answering questions forced an exit of full screen mode.

I completed a job application assessment using TestGorilla and followed all their protocols, but every answer that input on the multiple choice questions (literally just selecting answers by pressing a button) forced the screen to exit full screen mode, which is obviously reported to employers, so now I’m going to be penalised for something I didn’t do and that wasn’t my fault.

September 29, 2025
Unprompted review
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Rated 2 out of 5 stars

Horrible experience

Most of the questions were completely irrelevant to applied position. Felt like being back in math class. Found errors in their questions with no right answer. Unrealistic completion timing, if you have 16 math questions (that require computing and reading long Qs) you only get 12 min to complete the whole test, that means less than a minute to read, calculate and answer. Would not recommend and would never use.

September 18, 2025
Unprompted review
Rated 1 out of 5 stars

System failure - lost opportunity

I had a connection issue, took 10 seconds to reconnect. TestGorilla marked my assignment completed and submitted it while I was at 40%. Might have lost a great opportunity because of this. Very frustrating.
I asked for some contacts at the company and they failed to provide that as well.
Assistance was basically non existent. Received a template response hours later. Personally I’m very disappointed.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience taking a TestGorilla assessment

I recently completed a TestGorilla assessment and was very impressed with the platform. The interface is clean and intuitive, making it stress-free to focus on the questions. Everything worked seamlessly, no technical issues, clear instructions, and a professional feel. A really fair and well-structured way to demonstrate skills.

July 23, 2025
Unprompted review
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Rated 1 out of 5 stars

We had very bad experience with…

We had very bad experience with Testgorilla. I wanted to cancel my subscription without paying the whole year as I was unsatisfied and they started threatening me via emails. They told me that they will follow legal actions to get their money and I should put a valid card. This company doesnt know what customer experience means. Their emails were rude and not proper of such a company.

August 15, 2025
Unprompted review
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Reply from TestGorilla

We're sorry to hear this was your experience, and we appreciate you sharing your feedback. Our plans are a year-long commitment, and while we offer the option of paying in 12 monthly installments, this is different from a month-to-month subscription.

We understand your frustration, and we want to help. We encourage you to reach out to our customer success team for support.

Rated 5 out of 5 stars

Review on test gorilla

The test was well structured, instructions given clearly. Overall a good experience.

I was wondering if you could offer me these kind of tests maybe two-three times a week?

August 22, 2025
Unprompted review
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Reply from TestGorilla

Hey Sizwe! We're so glad you had a great experience with our tests and found them helpful. We love hearing that our structured approach is working well.

You might be interested in creating a profile with us! It would allow you to continue to use our tests to discover and showcase your skills. This is a great way to put yourself out there and find new opportunities.

You can learn more about creating a profile here: https://www.testgorilla.com/testgorilla-profiles/

Best of luck with your career journey!

Rated 5 out of 5 stars

It was very thorough and automated

It was very thorough and automated, I believe very much in the use of new technologies to ensure connectivity and reduce waiting time.

August 22, 2025
Unprompted review
TestGorilla logo

Reply from TestGorilla

Thanks so much for your review, David! 🙌 We’re delighted you found the process thorough and appreciated how automation helps streamline things. It’s great to hear you value new technologies that save time and improve the experience. Best of luck!

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Rated 5 out of 5 stars

The platform is easy to navigate which…

The platform is easy to navigate which keeps your mind on the task at hand

August 21, 2025
Unprompted review
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Reply from TestGorilla

Thanks for sharing your experience, Kay! 🌟 We’re so glad to hear you found the platform easy to navigate—it’s important to us that candidates can stay focused on showcasing their skills without distractions. Wishing you the best!

Rated 5 out of 5 stars

Good system for performing assesment

Good system for performing assesment

August 14, 2025
Unprompted review
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Reply from TestGorilla

Thanks so much for your review, Filoteus! We’re glad you found the system good for completing your assessment. Wishing you the best in your job search!

Rated 5 out of 5 stars

Amazing questions

I really liked the set of questions given to me.

August 21, 2025
Unprompted review
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Reply from TestGorilla

Thanks for the 5 stars, Skanda! We’re happy to hear you enjoyed the set of questions. Wishing you all the best in your job search!

Rated 4 out of 5 stars

My experience was great and new for me…

My experience was great and new for me because i think is a good challenge to be a best and grow professionally i am learning and i want to know a good things for my future and I really know what a good company is, i have some friends there and they told me hey Tiffany here is cool and they have a good opportunities.

August 29, 2025
Unprompted review
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Reply from TestGorilla

Thanks for sharing your experience, Tiffany! We’re glad to hear you enjoyed the challenge and found it a valuable step for your professional growth. It’s wonderful that your friends spoke positively about the opportunities too. Wishing you the best in your journey ahead!

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Rated 5 out of 5 stars

Overall Summary..

Over-all the test was good but I am upset with one thing only, the test was random and the questions were also taken randomly from nowhere. One question had nothing to do with another, infact it's a good factor.

August 28, 2025
Unprompted review
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Reply from TestGorilla

Thanks so much for your feedback, Sandeep! We’re glad you found the overall test experience good. The mix of randomized questions is designed to keep assessments fair and provide a broader view of skills, but we really appreciate you sharing your perspective. It helps us keep improving. All the best!

Rated 4 out of 5 stars

Writing an assessment in testgorilla is…

Writing an assessment in testgorilla is a good experience. It is easy to walk through all the section without any confusion.

August 18, 2025
Unprompted review
TestGorilla logo

Reply from TestGorilla

Thanks for your review, Shruthi! We’re happy to hear the assessment felt clear and easy to navigate. Wishing you the best!

Rated 5 out of 5 stars

Time management skill

Time management skill
Critical thing
Solving problems
Company is doing well in test that evaluate candidates skills in various fields

August 29, 2025
Unprompted review
TestGorilla logo

Reply from TestGorilla

Thanks so much for your review, Rebecca! We’re glad to hear you enjoyed the focus on time management, critical thinking, and problem-solving. It’s great to know the assessments felt relevant and useful. Wishing you the best in your job search!

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