Test Your Intolerance Reviews 

1,155
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers had a great experience with this company. Customers truly appreciate how simple the testing process is, noting that submitting samples from home is straightforward, fast, and completely stress-free. Many people also mention that the detailed health insights help them successfully adjust their daily diets, leading to noticeable improvements in overall physical well-being and symptom relief. However, some customers also noted that certain findings can feel rather confusing, contradictory, or difficult to fully navigate without prior knowledge. A few reviewers additionally expressed frustration when their final reports missed known allergens or lacked clear safety guidance regarding specific foods.

What people talk about most

Product

Users describe ambiguous interactions with product, as many reviewers highlight helpful insights that... See more

User experience

Clients share positive opinions on user experience, noting that the test is very easy to do and quick to... See more

Response time

Customers expressed deep frustration regarding response times, noting that multiple emails and enquiries were... See more

Service

Reviewers highlight positive aspects of service, noting that tests are promptly received at the lab.See more

Quality

Consumers find quality to be ambiguous, with people praising how interesting the tests are for identifying... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really insightful and interesting. I have learned a lot and cut certain things down or out of my diet and already feel less bloated! I enjoyed some of the more strange intolerances too, just for r... See more

Rated 4 out of 5 stars

Really easy to use difficulty being able to use information from results as all online so unless you have a computer or pad it’s difficult to use information

Rated 5 out of 5 stars

I am so glad that I did this test. I’ve been suffering really bad with IBS for years and also more recently with reflux too. I discovered from doing this test that I am 100% intolerance to barley and... See more

Rated 5 out of 5 stars

I can never lose any weight I always have a bloated stomach. I always have no energy and I always feel ill now I know but this could be the reason why I would never have known if I didn’t use test you... See more


Company details

  1. Fitness and Nutrition Service

About Test Your Intolerance

Written by the company


Who are we?

The UK’s No.1 test provider. Find a happier, healthier you, today. For over 14 years we’ve helped over 450,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.

Our values and our mission

We remain committed to our core belief that individuals should be presented with the relevant key facts relating to tests available to them and from those key facts they can make an informed decision on which path to take. This is why we continue to offer both conventional and complementary products and services, therefore, offering the most comprehensive choice to a potential client. All our tests have a ‘Test Facts’ statement giving you the essential relevant information about the test.

We were the first company to create and implement this useful aid in ensuring clients understand the test they are buying in November 2019.

Why us?

Our wide range of allergy, food intolerance, sensitivity and health tests help you understand potential triggers and key biomarkers from the comfort of your own home.

  • Support 9,000+ people per month
  • Quality in-house laboratories
  • Endorsed by practitioners
  • Largest global network of testing

Suffering from discomfort or undiagnosed symptoms happens to most of us and can be something you’ve lived with for years.

We support you through your wellness journey with our 24hr, seven-day-a-week expert care team. Take control of your health today!

Visit our website Shop Allergy & Intollerance Tests Shop Sensitivity Tests Shop Health Tests

Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(1,155)

39 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent,very through report .

Excellent,very through report , it has prompted me to change my eating habits.

July 30, 2025
Test Your Intolerance logo

Reply from Test Your Intolerance

Hello,

Thank you for your feedback. We’re delighted to hear that you found the report thorough and that it has encouraged you to make positive changes to your eating habits. It’s wonderful to know the results have been so useful for you.

Customer Service Team,

Sensitivity Check

Advertisement
Rated 5 out of 5 stars

Great service

Tests were processed quickly and received a very detailed and comprehensive list of my intolerances, and some very surprising results!

July 23, 2025
Test Your Intolerance logo

Reply from Test Your Intolerance

Hi Lynda,

Thank you for your feedback. We’re so pleased to hear that your tests were processed quickly and that you found the results both detailed and comprehensive. It’s great to know the report also gave you some surprising new insights.

Customer Service Team,

Sensitivity Check

Rated 1 out of 5 stars

Pseudoscience

My issue with the product is that it's not scientifically supported but this isn't made clear bedore purchase. I was very disappointed to learn this and as such wouldn't recommend it.

July 30, 2025
Test Your Intolerance logo

Reply from Test Your Intolerance

Hi,

Thank you for your feedback. We’re sorry to hear you were disappointed with your experience. Our tests are designed to provide guidance and insights that many customers find helpful in making lifestyle choices, but they are not medical or diagnostic, and we do make this clear before purchase.

If you’d like to discuss your results or how best to use them, please reach out to our 24/7 Livechat team via our homepage — they’ll be happy to assist you further.

Kind regards,
Customer Service Team

Rated 5 out of 5 stars

Helpful lists of things to avoid

Helpful lists of things to avoid for a while, & a chance to get a second test once I’ve given my self a break from things that wasn’t given me their best just yet, and very helpful information on my next steps,

July 30, 2025
Test Your Intolerance logo

Reply from Test Your Intolerance

Hi Jo,

Thank you for your feedback. We’re delighted to hear that you found the lists helpful in guiding what to avoid, and that the option to retest has given you confidence in your next steps. It’s wonderful to know the information provided is supporting you on your journey.

Customer Service Team,

Sensitivity Check

Rated 1 out of 5 stars

Inaccurate

Inaccurate

July 23, 2025
Test Your Intolerance logo

Reply from Test Your Intolerance

Thank you for your feedback. We’re sorry to hear that you feel the results were inaccurate. Our tests are designed to provide guidance and insights, but they are not a replacement for medical testing.

If you’d like to review your results or have any questions, please reach out to our 24/7 Livechat team via our homepage — they’ll be happy to assist you and clarify any concerns.

Kind regards,
Customer Service Team

Advertisement
Rated 4 out of 5 stars

Intolerance test

Completed really quickly

July 29, 2025
Test Your Intolerance logo

Reply from Test Your Intolerance

Hello,

Thank you for your feedback. We’re delighted to hear that everything was completed so quickly for you. Your kind words are much appreciated.

Customer Service Team,

Test Your Intolerance

Rated 5 out of 5 stars

Customer Service exemplary

A minor delivery issue was attended to by Terry today. Lovely person to deal with and sorted things out quickly and efficiently. Definitely recommend this company for their customer service.. especially from Terry!! Thank you. 😊

September 27, 2025
Unprompted review
Test Your Intolerance logo

Reply from Test Your Intolerance

Hi Liz,

Thank you for your feedback. We’re so pleased to hear that Terry was able to quickly and efficiently resolve your delivery issue, and that you found him such a pleasure to deal with. Your recommendation means a great deal to us, and we’ll be sure to pass along your kind words to Terry.

Customer Service Team,

Sensitivity Check

Rated 5 out of 5 stars

Information Needed

I contacted the company to get more information and I was helped by a lovely consultant on the chat called Casey. I was able to everything I needed in a very fast, efficient and polite manner. We are looking forward to the results. Thank you

September 26, 2025
Unprompted review
Test Your Intolerance logo

Reply from Test Your Intolerance

Hi Lorna,

Thank you for your feedback. We’re delighted to hear that Casey was able to assist you so quickly, efficiently, and politely, providing you with all the information you needed. We’ll be sure to share your kind words with her, and we hope you find your results helpful once received.

Customer Service Team,

Sensitivity Check

Rated 5 out of 5 stars

Lucy Koskova was very helpful in…

Lucy Koskova was very helpful in responding to my email. I lost my cats allergy papers and she was very kind in emailing them to me. Thank you for all your help

September 25, 2025
Unprompted review
Test Your Intolerance logo

Reply from Test Your Intolerance

Hi Debra,

"Thank you for your feedback. We’re so pleased to hear that Lucy was able to assist you kindly and promptly by resending your cat’s allergy papers. We’ll be sure to pass along your appreciation to her.

Customer Service Team,

Sensitivity Check

Advertisement
Rated 4 out of 5 stars

Test was simple to do and the results…

Test was simple to do and the results came back quickly. It is very interesting to see what I am intolerant to.
It would be helpful to have the list of things I'm not intolerant to I.e. total list of what substances were tested

July 17, 2025
Test Your Intolerance logo

Reply from Test Your Intolerance

Hi Caroline,

Thank you for your feedback. We’re delighted to hear that you found the test simple to do and that your results were returned quickly. It’s great to know the report gave you interesting insights into your intolerances. We also appreciate your suggestion about including a full list of items tested, and we’ll share this with our team as we continue to improve our service.

Customer Service Team,

Test Your Intolerance

Rated 5 out of 5 stars

just made a query on this site and…

just made a query on this site and customer services were very helpful, sorry can't remember the guys name but helped clear up my query.

September 22, 2025
Unprompted review
Test Your Intolerance logo

Reply from Test Your Intolerance

Hello,

Thank you for your feedback. We’re so pleased to hear that our customer service team was able to help clear up your query, even if you can’t recall the advisor’s name. Your kind words are much appreciated.

Customer Service Team,

Sensitivity Check

Rated 5 out of 5 stars

Brilliant service

Brilliant service

July 16, 2025
Test Your Intolerance logo

Reply from Test Your Intolerance

Hi Lorraine,

Thank you for your feedback. We’re delighted to hear that you were happy with the service. Your kind words mean a lot to us.

Customer Service Team,

Test Your Intolerance.

Rated 1 out of 5 stars

Apparently I have an intolerance to…

Apparently I have an intolerance to everything!

July 23, 2025
Test Your Intolerance logo

Reply from Test Your Intolerance

Hi Dawn,

Thank you for your feedback. We’re sorry to hear that your results felt overwhelming and seemed to indicate many intolerances. Our tests are designed to provide a broad overview of potential sensitivities, but we understand this can sometimes feel like a lot to take in. Please reach out to our 24/7 customer service Live Chat team, and we’d be happy to walk you through your report and help with clarification.

Best regards,

Test Your Intolerance.

Advertisement
Rated 5 out of 5 stars

Finding out the root cause

The results answered a lot of things for me. I managed to find the main cause of my problems by taking certain foods out of my diet.

July 22, 2025
Test Your Intolerance logo

Reply from Test Your Intolerance

Hi Lesley,

Thank you for sharing your experience. We’re so pleased to hear that your results provided clarity and helped you identify the main cause of your problems. It’s wonderful to know that making changes to your diet has already made a difference.

Customer Service Team,

Test Your Intolerance.

Rated 5 out of 5 stars

Speedy response and also confirmed some…

Speedy response and also confirmed some doubts I had about possible intolerances I had.

July 22, 2025
Test Your Intolerance logo

Reply from Test Your Intolerance

Hi Elspeth,

Thank you for your feedback. We’re pleased to hear that you received a speedy response and that our service was able to help confirm some of your doubts about possible intolerances. Your kind words are much appreciated.

Customer Service Team,

Test Your Intolerance.

Rated 5 out of 5 stars

Spoke to Jordon

Spoke to Jordon, sorted my out in seconds as I had mislaid my original email with order no on.
Great Service

September 20, 2025
Unprompted review
Test Your Intolerance logo

Reply from Test Your Intolerance

Hi Mrs Glynis,

Thank you for your feedback. We’re delighted to hear that Jordon was able to resolve the issue so quickly and help you with your order details. We’ll be sure to pass along your kind words to him.

Customer Service Team,

Test Your Intolerance.

Rated 5 out of 5 stars

Great turnaround on the results and…

Great turnaround on the results and very helpful.

July 14, 2025
Test Your Intolerance logo

Reply from Test Your Intolerance

Hi Carol,

Thank you for your feedback. We’re so pleased to hear that you were happy with the quick turnaround on your results and found the support helpful. Your kind words mean a lot to us.

Customer Service Team,

Test Your Intolerance.

Advertisement
Rated 5 out of 5 stars

Simple test with easy to follow…

Simple test with easy to follow instructions. Received a comprehensive report.

July 14, 2025
Test Your Intolerance logo

Reply from Test Your Intolerance

Hi Julie,

Thank you for your feedback. We’re delighted to hear that you found the test simple with clear instructions, and that you received a comprehensive report. Your kind words are much appreciated.

Customer Service Team,

Test Your Intolerance.

Rated 4 out of 5 stars

Really simple and easy to use kit

Really simple and easy to use kit.
I needed to contact customer support as I was never emailed my result. The customer advisor Jordan sent them to me immediately via email. The results are clear to read and also include a lot of additional information.

September 19, 2025
Unprompted review
Test Your Intolerance logo

Reply from Test Your Intolerance

Hi Leah,

Thank you for sharing your experience. We’re delighted to hear that you found the kit simple and easy to use, and that Jordan was able to quickly resend your results by email. It’s wonderful to know you found the report clear and informative with lots of helpful detail. We’ll be sure to pass along your kind words to him.

Customer Service Team,

Test Your Intolerance.

Rated 2 out of 5 stars
Test Your Intolerance logo

Reply from Test Your Intolerance

Hello Bev,

Thank you for your feedback. We’re sorry to hear that you found the process complicated. Our customer service team is always here to provide guidance and walk you through any part of the process or your results step by step. Please reach out to our 24/7 Live Chat team, and we’ll be glad to assist you further.

Customer Service Team,

Test Your Intolerance.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look