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Textlocal.in Reviews 

1,375
•
TrustScore 4.5 out of 5

4.4

Telecommunications Service Provider
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Rated 1 out of 5 stars

I have been trying to reach Textlocal's customer support for over a week now, but there has been no response despite calling more than 20 times. Their email replies simply state that the issue is reso... See more

Rated 5 out of 5 stars

I was skeptical at beginning as I was not sure what CS support I may get TextLocal India and their team member Rakeshji surprised me he guided me from scratch the process was simplified my understa... See more

Rated 5 out of 5 stars

Textlocal is the best one stop solution with great support and sales team I have seen in my carrier. I personally feel they are rich in ensuring the quality messages being delivered to the end u... See more

Company replied

Rated 5 out of 5 stars

We are struggling to send SMS from our mail box to end users through the registered template. Textlocal support team (Ms. Divya) helped us resolving the template related issues. She is patient enoug... See more

Company replied

Company details

  1. Telecommunications Service Provider
  2. also in
  3. Direct Mail Advertising
  4. Internet Marketing Service
  5. Online Marketing Agency
  6. Software Company

Written by the company

Textlocal is the #1 business SMS product with over 2,25,000 enterprise customers. Whether you are a local grocery shop sending 20 messages or a global brand transmitting 10,00,000 personalized texts, Textlocal provides everything you need for your mobile communications. We assure maximum returns for your SMS campaigns with our easy and powerful features, best-in-class delivery and fanatic customer support. We also support a host of enterprise-features, including our comprehensive APIs (Please visit: http://api.textlocal.in/docs/) multi-user accounts, role restrictions, locked templates, audit trails, bespoke integrations, data management and much more! Just ask and our experts will be happy to answer any of your questions.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.4

All reviews

(1,375)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Wonderful Experience with the Support Team.

The support from the TextLocal team related to the configuration and after-sales has been immense. The RM is very proactive and has complete understanding of the entire process. My transition from another service provider became very smooth thanks to Mr. Salman and Ms. Preethi Mundhra.

September 16, 2022
Unprompted review
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Reply from Textlocal.in

Hi Abhishek,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

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Rated 5 out of 5 stars

Excellent service support by divya…

Excellent service support by divya specially.
Our organisation is very much satisfied by this support
and looking forward to have long term business.
Thank you .
I appreciate support provided by divya. Thank you once again

September 16, 2022
Unprompted review
Textlocal.in logo

Reply from Textlocal.in

Hi,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

Rated 5 out of 5 stars

A no-frills experience

A no-frills experience, every single time :-)

September 15, 2022
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Reply from Textlocal.in

Hi Rajiv,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

Rated 5 out of 5 stars

Lavanya Mam is very nice to explain…

Lavanya Mam is very nice to explain each and every point to solve our issues. from making templates to send the sample msgs. Thank you so much for this kind support. Expecting the same in future also.

September 12, 2022
Unprompted review
Textlocal.in logo

Reply from Textlocal.in

Hi Jithu,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

Rated 5 out of 5 stars

Template mismatch

Ajay was extremely quick and helpful. He connected at short notice and was able to resolve the issue

September 12, 2022
Unprompted review
Textlocal.in logo

Reply from Textlocal.in

Hi Raghunand,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

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Rated 5 out of 5 stars

Thanks Divya for supporting and guiding…

Thanks Divya for supporting and guiding me steps to register templates.

Product and support are awesome.

September 9, 2022
Unprompted review
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Reply from Textlocal.in

Hi Gautam,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

Rated 5 out of 5 stars

Great support

Great support, prompt and very knowledgeable. Totally satisfied with the support and resolution.
Keept it up!

September 7, 2022
Unprompted review
Textlocal.in logo

Reply from Textlocal.in

Hi Arun,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

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Rated 5 out of 5 stars

Good service

September 5, 2022
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Reply from Textlocal.in

Hi,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

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Rated 5 out of 5 stars

Nice Guidance

September 1, 2022
Unprompted review
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Reply from Textlocal.in

Hi Praveen,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

Rated 5 out of 5 stars

Cool Website - Great Value

I find Texlocal real easy to work with. The website is pretty easy to use. Analytics and reports are very useful.
Great value for my business.

August 23, 2022
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Reply from Textlocal.in

Hi Ram,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

Rated 5 out of 5 stars

Lavanya is an extremely helpful and…

Lavanya is an extremely helpful and very professional employee of textlocal. She solved my query quickly and was good to come on gmeet immediatly.

August 20, 2022
Unprompted review
Textlocal.in logo

Reply from Textlocal.in

Hi Raghav,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

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Rated 5 out of 5 stars

Very helpful.

Very helpful.. led the whole discussion to the desired conclusion

August 5, 2022
Unprompted review
Textlocal.in logo

Reply from Textlocal.in

Hi Amit,

Thank you for the positive review. We appreciate it!

Thanks,
Team Textlocal

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