Did not appreciate being quoted $1 for the report and then being charged $10. Bait and switch. Fraud.Deb Houck
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
This has been interesting. It's still not what I actually wanted to see and check on. The process here is easy to do for about anybody.
Company replied
Cannot access documents without leaving review, so here I'm with a so-called review.
Company replied
I haven’t gotten exactly what I want at this moment but I have get this information before I’m ready to give a report
Company replied
Company details
About thathome.com
Written by the company
At ThatHome.com, we help you uncover the full story behind any property in the United States. Whether you're researching a home you own, considering a purchase, or simply curious about a neighborhood, our reports provide fast, accurate, and easy-to-understand insights.
Our property records include a wide range of verified public data: ownership history, tax assessments, past sales, mortgage activity, building permits, property deed types, liens, parcel numbers (APNs), and much more. We make it simple to search by address and instantly view the information that matters most.
You can choose how you want to access reports — with complete flexibility. For casual users or one-time needs, we offer individual property reports without requiring a subscription. For professionals, frequent buyers, investors, or those who need recurring access, we offer affordable subscription plans that unlock more reports.
Our goal is to take the complexity out of real estate records and put powerful data into the hands of everyday users. We’re committed to transparency, reliability, and fast results — and we never require phone calls, in-person visits, or complicated forms.
Join the satisfied users who trust ThatHome.com to deliver accurate property information — instantly, online, and on your terms.
Our property records include a wide range of verified public data: ownership history, tax assessments, past sales, mortgage activity, building permits, property deed types, liens, parcel numbers (APNs), and much more. We make it simple to search by address and instantly view the information that matters most.
You can choose how you want to access reports — with complete flexibility. For casual users or one-time needs, we offer individual property reports without requiring a subscription. For professionals, frequent buyers, investors, or those who need recurring access, we offer affordable subscription plans that unlock more reports.
Our goal is to take the complexity out of real estate records and put powerful data into the hands of everyday users. We’re committed to transparency, reliability, and fast results — and we never require phone calls, in-person visits, or complicated forms.
Join the satisfied users who trust ThatHome.com to deliver accurate property information — instantly, online, and on your terms.
Satisfaction Guaranteed
Not happy? We'll refund you.
If you aren't happy with our property reports, we'll issue you a refund. And if you don't want to continue with your subscription, we make it easy to cancel.
Contact info
United States
- 1-855-700-8805
- support@thathome.com
- thathome.com
4.1
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from thathome.com
Thanks a ton for this, comments like yours keep us motivated! - Alex, Customer Experience Manager, ThatHome
Good and works
October 18, 2026
Reply from thathome.com
Thank you so much for the kind words, it genuinely makes our day! - Alex, Customer Experience Manager, ThatHome
easy to use your site
October 18, 2026
Reply from thathome.com
Really glad this was a great experience, thank you for saying so! - Alex, Customer Experience Manager, ThatHome
Reply from thathome.com
We are so glad to hear that you had such a seamless experience reaching and utilizing our services. Thank you very much for taking the time to share your wonderful feedback with us!
- Alex, Customer Experience Manager, ThatHome
Reply from thathome.com
Really glad this was a great experience, thank you for saying so! - Alex, Customer Experience Manager, ThatHome
no survey..
October 18, 2026
Reply from thathome.com
Hi Beckett, thank you for flagging this. I'm sorry the report didn't include what you were looking for. A property survey, such as a HomeBuyer Report or structural survey, is a private document commissioned by an individual buyer at the time of their purchase. It isn't filed in any public database, so no property report service would have access to a previous owner's private survey. I'd love to help you explore your options from here though. Please reach out to us at support@thathome.com with your order number and I'll personally look into this for you. - Alex, Customer Experience Manager, ThatHome
It's great.
October 18, 2026
Reply from thathome.com
Thank you so much for the kind words, it genuinely makes our day! - Alex, Customer Experience Manager, ThatHome
Reply from thathome.com
Hi there, thank you for leaving a review and for the kind words. I'm really glad the report gave you useful information for your resale research. I did want to ask, since you landed on 3 stars rather than higher, was there something that fell a little short or something we could have done better? I'd genuinely love to know what a 5-star experience would have looked like for you. - Alex, Customer Experience Manager, ThatHome
Easy site to use
October 18, 2026
Reply from thathome.com
We are thrilled to hear that you had such a smooth and effortless experience navigating our website. Thank you so much for taking the time to leave us this wonderful five-star review!
- Alex, Customer Experience Manager, ThatHome
Reply from thathome.com
Thank you so much for the kind words, it genuinely makes our day! - Alex, Customer Experience Manager, ThatHome
Reply from thathome.com
Hi there,
Thank you for taking the time to leave a review. Since you've mentioned there were specific things missing, it would really help me to know what those were so I can look into whether anything went wrong or explain why certain data might not appear. Could you email us at support@thathome.com with your order number and details of what seemed to be missing? I'd like to make sure this gets properly looked into for you.
- Alex, Customer Experience Manager, ThatHome
Reply from thathome.com
Really glad this was a great experience, thank you for saying so! - Alex, Customer Experience Manager, ThatHome
Seems okay so far
Seems okay so far, but I’m being made to write a review before receiving the product, so I can’t really say much good or bad.
October 17, 2026
Reply from thathome.com
Hi there, Now that you've posted this, you should be able to access your property report directly. If for any reason you're running into trouble getting to it, please don't hesitate to reach out at support@thathome.com and I'll make sure we get it sorted for you straight away. I hope the report gives you exactly what you're looking for, and I'd love to hear how you get on with it.
- Alex, Customer Experience Manager, ThatHome
I haven't used this service before so…
I haven't used this service before so I'm interested in seeing if it really works
October 17, 2026
Reply from thathome.com
We are glad you chose us for your first experience. We appreciate your five-star rating and hope our service meets all your expectations as you begin using it.
- Alex, Customer Experience Manager, ThatHome
Reply from thathome.com
Really glad this was a great experience, thank you for saying so! - Alex, Customer Experience Manager, ThatHome
Great plenty information and instant report I am very satisfied with results very sourcefull
It's instantly satisfied with information on report very satisfied
October 17, 2026
Reply from thathome.com
We are glad you enjoyed your experience and found the details in your document to be helpful right away. Thank you for your review.
- Alex, Customer Experience Manager, ThatHome
Reply from thathome.com
Really glad this was a great experience, thank you for saying so! - Alex, Customer Experience Manager, ThatHome
Reply from thathome.com
We're happy to hear that our pricing met your expectations. Thank you for your feedback.
- Alex, Customer Experience Manager, ThatHome
Quick and easy
October 17, 2026
Reply from thathome.com
Really glad this was a great experience, thank you for saying so! - Alex, Customer Experience Manager, ThatHome
Reply from thathome.com
Really glad this was a great experience, thank you for saying so! - Alex, Customer Experience Manager, ThatHome
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