thathome.com Reviews 

2,578
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,653 reviews, reviewers had a great experience with this company. Customers find the digital platform very easy to navigate and consistently appreciate the fast, helpful service provided. People note that accessing property details is quick and straightforward, making it simple to find what they need without hassle. Some reviewers were not happy with unexpected charges and the feedback process required before viewing their ordered documents. A few other people also felt that the pricing structure was unclear and mentioned frustrating issues with surprise monthly subscription fees. Consumers additionally pointed out that certain details provided on the site could easily be found on other free platforms.

What people talk about most

User experience

Clients share positive opinions on user experience, noting that the website is user friendly and filling out... See more

Website

Users describe ambiguous interactions with website, noting that the platform is easy to navigate to find... See more

Service

Reviewers mention positive feedback about service, highlighting a fast, thorough, and accurate experience... See more

Price

Customers consistently note ambiguous experiences with price, often appreciating the low initial cost of one... See more

Product

Customers had mixed feelings about the product, with some finding it affordable and praising the detailed... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Did not appreciate being quoted $1 for the report and then being charged $10. Bait and switch. Fraud.Deb Houck

Company replied

Rated 4 out of 5 stars

This has been interesting. It's still not what I actually wanted to see and check on. The process here is easy to do for about anybody.

Company replied

Rated 4 out of 5 stars

Cannot access documents without leaving review, so here I'm with a so-called review.

Company replied

Rated 4 out of 5 stars

I haven’t gotten exactly what I want at this moment but I have get this information before I’m ready to give a report

Company replied


Company details

  1. Real Estate Consultant
  2. also in
  3. Search Engine Company

About thathome.com

Written by the company

At ThatHome.com, we help you uncover the full story behind any property in the United States. Whether you're researching a home you own, considering a purchase, or simply curious about a neighborhood, our reports provide fast, accurate, and easy-to-understand insights.

Our property records include a wide range of verified public data: ownership history, tax assessments, past sales, mortgage activity, building permits, property deed types, liens, parcel numbers (APNs), and much more. We make it simple to search by address and instantly view the information that matters most.

You can choose how you want to access reports — with complete flexibility. For casual users or one-time needs, we offer individual property reports without requiring a subscription. For professionals, frequent buyers, investors, or those who need recurring access, we offer affordable subscription plans that unlock more reports.

Our goal is to take the complexity out of real estate records and put powerful data into the hands of everyday users. We’re committed to transparency, reliability, and fast results — and we never require phone calls, in-person visits, or complicated forms.

Join the satisfied users who trust ThatHome.com to deliver accurate property information — instantly, online, and on your terms.

Satisfaction Guaranteed

Not happy? We'll refund you.

Not happy? We'll refund you.
If you aren't happy with our property reports, we'll issue you a refund. And if you don't want to continue with your subscription, we make it easy to cancel.

Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.1

All reviews

(2,578)

1,631 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice very good

Nice very good

October 17, 2026
thathome.com logo

Reply from thathome.com

Really glad this was a great experience, thank you for saying so! - Alex, Customer Experience Manager, ThatHome

Rated 4 out of 5 stars

Easy to read report

Easy to read report. Only negative is the property tax is 4 years old. Ha

October 17, 2026
thathome.com logo

Reply from thathome.com

Thank you so much for the kind words, it genuinely makes our day! - Alex, Customer Experience Manager, ThatHome

Rated 5 out of 5 stars

Fair priced

Fair priced

October 17, 2026
thathome.com logo

Reply from thathome.com

Really glad this was a great experience, thank you for saying so! - Alex, Customer Experience Manager, ThatHome

Rated 1 out of 5 stars

Will not give me report until I give a…

Will not give me report until I give a review...

October 17, 2026
thathome.com logo

Reply from thathome.com

Hi Carol, I've gone ahead and sent your report directly to your inbox so you have it right away.

- Alex, Customer Experience Manager, ThatHome

Rated 5 out of 5 stars

Good information

October 17, 2026
thathome.com logo

Reply from thathome.com

Really glad this was a great experience, thank you for saying so! - Alex, Customer Experience Manager, ThatHome

Rated 4 out of 5 stars

It was easy to use and get information

It was easy to use and get information

October 16, 2026
thathome.com logo

Reply from thathome.com

Thank you so much for your feedback! We are thrilled to hear that accessing the details you needed was a simple and hassle-free experience.

- Alex, Customer Experience Manager, ThatHome

Rated 5 out of 5 stars

Quick response

Quick response

September 17, 2026
thathome.com logo

Reply from thathome.com

Really glad this was a great experience, thank you for saying so! - Alex, Customer Experience Manager, ThatHome

Rated 5 out of 5 stars
thathome.com logo

Reply from thathome.com

Thank you so much for the wonderful five-star rating! We are delighted to hear that you found our resources helpful and straightforward to navigate. Your positive feedback means a lot to our team.

- Alex, Customer Experience Manager, ThatHome

Rated 3 out of 5 stars

You wanted a review before I saw the…

You wanted a review before I saw the report.

October 16, 2026
thathome.com logo

Reply from thathome.com

Hi there, Now that you've posted this, you should be able to access your property report directly. If for any reason you're running into trouble getting to it, please don't hesitate to reach out at support@thathome.com and I'll make sure we get it sorted for you straight away. I hope the report gives you exactly what you're looking for, and I'd love to hear how you get on with it.

- Alex, Customer Experience Manager, ThatHome

Rated 5 out of 5 stars

Title

Good and good

October 16, 2026
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Reply from thathome.com

Really glad this was a great experience, thank you for saying so! - Alex, Customer Experience Manager, ThatHome

Rated 5 out of 5 stars

This helps to know the history of my…

This helps to know the history of my moms house

October 16, 2026
thathome.com logo

Reply from thathome.com

We are glad you enjoyed discovering the background details about your family home. Thank you for your review.

- Alex, Customer Experience Manager, ThatHome

Rated 4 out of 5 stars

myself

It was a very quick estimate.

October 16, 2026
thathome.com logo

Reply from thathome.com

We are glad you enjoyed your experience with our prompt assessment. Thank you for your feedback.

- Alex, Customer Experience Manager, ThatHome

Rated 5 out of 5 stars

Home value estimate with no strings attached

Once I felt assured this was not some kind of marketing scam I decided to complete the form. The estimate is higher than I expected. I just needed this info for personal reasons not because I’m interested in selling, as I’m not! Appreciate the amount of info provided. Thanks

October 16, 2026
thathome.com logo

Reply from thathome.com

Thank you for taking the chance on us, and we're glad the report gave you what you needed! Hope the estimate brings some peace of mind.

- Alex, Customer Experience Manager, ThatHome

Rated 4 out of 5 stars

Good service.

October 16, 2026
thathome.com logo

Reply from thathome.com

Thank you so much for the kind words, it genuinely makes our day! - Alex, Customer Experience Manager, ThatHome

Rated 5 out of 5 stars

It's easy for using

It's easy for using

October 16, 2026
thathome.com logo

Reply from thathome.com

We are delighted to hear that you found our product so simple and convenient to use! Thank you so much for taking the time to share your positive feedback with us.

- Alex, Customer Experience Manager, ThatHome

Rated 5 out of 5 stars

Easy to use and get results

Easy to use and get results

October 16, 2026
thathome.com logo

Reply from thathome.com

Thank you for the wonderful review! We are delighted to hear that you found our product simple to operate and achieved the positive outcomes you were looking for. Your support means a lot to our team.

- Alex, Customer Experience Manager, ThatHome

Rated 4 out of 5 stars

Customer review

Very easy to use and quick

October 16, 2026
thathome.com logo

Reply from thathome.com

Thank you so much for the great feedback. We are thrilled to hear that you found the entire process so efficient and simple to navigate.

- Alex, Customer Experience Manager, ThatHome

Rated 3 out of 5 stars

Not clear on getting the information I…

Not clear on getting the information I wanted

October 16, 2026
thathome.com logo

Reply from thathome.com

Hi there, thank you for leaving a review. I'm sorry to hear the information wasn't as clear as you were hoping for. It would really help me to understand what specifically seemed missing or hard to find, since that makes a big difference in how I can help. If you'd like to share more detail, please reach out to us at support@thathome.com and I'll look into it personally.

- Alex, Customer Experience Manager, ThatHome

Rated 5 out of 5 stars

Easy to navigate

October 15, 2026
thathome.com logo

Reply from thathome.com

Thanks for sharing your experience, it's much appreciated! - Alex, Customer Experience Manager, ThatHome

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