Ordered sandals from England. Would be happy to order direct again. Delivery obviously takes a few days longer but easy and smooth process.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I like the design and the manufacturing quality, the order was processed quickly, the size fits well as always with art shoes.
Very fast delivery and responsive to my special request around delivery. My shoes were on sale but that savings was negated by the shoes going through the US in shipping and I had to pay almost $50 i... See more
Company replied
I am very dissapointed. The shoes I received are multi-colored, whereas the picture on the website showed them as only cream white. And now I have to pay 10 Euros to give back what was drscribed wro... See more
Company replied
Company details
Written by the company
The Art Company es una marca española de calzado que se caracteriza por su diseño innovador, urbano y sostenible. Fundada en 1995 en La Rioja, España, pertenece al mismo grupo empresarial que también gestiona marcas como El Naturalista. The Art Company se enfoca en ofrecer zapatos con un fuerte carácter artístico, colorido y moderno, combinando creatividad y comodidad.
Contact info
POLIGONO MORETA S/N , 26570, Quel, Spain
- 941 403 371
- eshop@lifeconcept.com
- the-art-company.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I really like the 1515
I really like the website, the brand, and of course the products. The entire process was smooth and user-friendly. My only concern is related to the UPS delivery system, which could be improved. I absolutely love the 1515 – it’s definitely my new favorite piece in my closet.
March 19, 2026
Reply from The Art Company
Thank you very much for your feedback!
We’re delighted to hear that the delivery went smoothly and that the product met your expectations.
We look forward to seeing you again soon.
Not always comfortable!
Art (the shoe brand) is truly an art form — you can find stunning shoes, even for bunions and wider feet. But no: the product meets not fully my expectations. So I was really laughing with the reaction :-D.
That said, their Mary Janes are somehow less accommodating for wider feet worn with insoles. Models like the Verona don't go deep enough — the shoe just barely covers the toes, and then the upper continues right over the bunion. There's also a seam positioned right over the bunion — something you see in the Chinese fast-fashion footwear. Soooo...is this really made in Europe???
It makes me wonder why there isn't a Varsovia Mary Jane without that seam, and with the same comfort level as their boots.
February 26, 2026
Unprompted review
Reply from The Art Company
Thank you for your feedback!
We’re delighted to hear that the product met your expectations.
We look forward to seeing you again soon.
Reply from The Art Company
Thank you very much for your feedback!
We’re delighted to hear that the delivery went smoothly and that the product met your expectations.
We look forward to seeing you again soon.
Reply from The Art Company
Thank you so much for your feedback!
We're glad to hear the delivery went well and that the product met your expectations.
We hope to see you again soon.
Reply from The Art Company
Thank you so much for your feedback!
We're glad to hear the delivery went well and that the product met your expectations.
We hope to see you again soon.
Reply from The Art Company
Thank you so much for your feedback!
We're glad to hear the delivery went well and that the product met your expectations.
We hope to see you again soon.
Even with the unfair tariffs by the…
Even with the unfair tariffs by the ignorant US president, ordering directly from your company is a great value. Your shoes made with the Comfort Last is the best fit of any other shoes I’ve had. Shipping was VERY fast. I am happy with my purchase.
March 2, 2026
Reply from The Art Company
Thank you so much for your feedback!
We're glad to hear the delivery went well and that the product met your expectations.
We hope to see you again soon.
Fast delivery
Fast delivery. I ordered several times and each time without any problems.
February 24, 2026
Reply from The Art Company
Thank you so much for your feedback!
We're glad to hear the delivery went well and that the product met your expectations.
We hope to see you again soon.
Supreme quality and design
February 26, 2026
Reply from The Art Company
Thank you so much for your feedback!
We're glad to hear the delivery went well and that the product met your expectations.
We hope to see you again soon.
High quality shoes from Spain
I am very satisfied with the quality and style of the shoes, and second, they are extremely comfortable. The website is easy to use.
February 17, 2026
Reply from The Art Company
Thank you so much for your feedback!
We're glad to hear the delivery went well and that the product met your expectations.
We hope to see you again soon.
Reply from The Art Company
Thank you for your feedback.
I'm sorry to hear that you haven't received your order, even though the tracking shows it as delivered.
Please contact eshop@lifeconcept.com so we can resolve this issue as soon as possible.
We apologize for any inconvenience.
Been loving these shoes for a decade
I’ve been buying Art shoes for well over a decade now. They always fit perfectly, they’re high quality and I love the look of them.
February 13, 2026
Reply from The Art Company
Thank you so much for your feedback!
We're glad to hear the delivery went well and that the product met your expectations.
We hope to see you again soon.
Reply from The Art Company
Thank you for your review!
We're glad to hear that the delivery went well and that the product arrived in perfect condition.
We hope to see you again soon.
Todo perfecto
Todo perfecto, muchas gracias!
Super fast shipping, shoes are amazing and my medical insoles fit perfectly. I can't believe I found shoes that were 100% what I needed/wanted.
February 11, 2026
Reply from The Art Company
Thank you so much for your review!
We're glad to hear that the delivery went well and that the product arrived in perfect condition.
We hope to see you again soon.
2 months waiting for a refund
2 months waiting for a refund. Very disappointed. I was planning to order again but don't know if I can trust them...
February 11, 2026
Unprompted review
Reply from The Art Company
Thank you for your feedback.
I'm sorry to hear that you haven't received your order, even though the tracking shows it as delivered.
Please contact eshop@lifeconcept.com so we can resolve this issue as soon as possible.
We apologize for any inconvenience.
It's one of the few companies that I…
It's one of the few companies that I can find shoes in my size and the quality is impeccable. I am buying shoes years from the art company and El naturalista. These shoes have lasted in time and are still as good as new. Congratulations for your prices and your quality.
February 1, 2026
Reply from The Art Company
Thank you so much for your review!
We're glad to hear that the delivery went well and that the product arrived in perfect condition.
We hope to see you again soon.
Reply from The Art Company
Thank you so much for your review!
We're glad to hear that the delivery went well and that the product arrived in perfect condition.
We hope to see you again soon.
Art air alpine boots seem very well…
Art air alpine boots seem very well made..but unless a cobbler takes them apart for inspection you wont know for sure..but the signs point toward a quality product..could be a little wider fitting but wearing in will suffice.
January 22, 2026
Unprompted review
Reply from The Art Company
Thank you so much for your review!
We're glad to hear that the delivery went well and that the product arrived in perfect condition.
We hope to see you again soon.
Great boots
Great boots, very comfortable and well made. Delivery to UK took about 6/7 days with good tracking information.
January 7, 2026
Reply from The Art Company
Thank you for your review!
We're glad to hear that the delivery went well and that the product met your expectations.
We hope to see you again soon.
The best shoes maker
November 11, 2025
Reply from The Art Company
Thank you so much for your excellent feedback.
We are delighted to have met your expectations. We would be happy to assist you again at your convenience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.