The Portable Monitor Reviews 

405
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Slidenjoy/Portabl/The Portable Monitor different name, rebrand, same SCAM won't help you avoid the negative reviews we will continue until your refund you f!ed over all backers, we will never f... See more

Rated 1 out of 5 stars

ORDER #TPM14446 du 13 mars 2024 Paiement encaissé,jamais reçue. Contact par le suivi de commande qui ne répond pas aux questions et indique : I hope this message finds you well. This is Siha... See more

Rated 5 out of 5 stars

The Flex 14 is a perfect asset for 3D modelers like me. This sleek marvel simplifies my workspace with just one cable, effortlessly powering two additional displays. It's compact, reliable, and has be... See more

Rated 1 out of 5 stars

SCAM / ARNAQUE Do not buy this product under any circumstances, they have no stock and they only inform you about it after you've made the purchase. I've been waiting for 3 months and still hav... See more

Company details

  1. Computer Hardware Manufacturer

Written by the company

Discover our line of single and dual USB screen extenders. Step into the next era of laptop technology.


Contact info

1.9

Poor

TrustScore 2 out of 5

405 reviews

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No recent history of asking for reviews

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1.9

All reviews

(405)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Flex 14" Product

I purchased the Flex 14" product and I am extremely happy with it. The dual monitors are easy to use and will be a significant improvement in how we run my company's usability studies when we travel--having two extra screens will allow me to keep track of the video feed on one side and the chat on the other while focusing on my notes on my laptop's screen in the center. Having one USB cable connection is a huge advantage over the competitors' products to free up my other ports for cameras and microphones. Understanding the holiday rush at the end of the year was causing delays in shipping, I want to commend the customer service team for outstanding support, personable service, and timely communications--they are truly world class! I will be telling all my co-workers about this product and demonstrating it every time I am in the office, it is really cool!

December 11, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY. DECEMBER 13TH IS THE LAST DAY FOR MY MONEY TO BE RETURNED, AS SPECIFIED BY YOU IN THE DOCUMENT THAT I SENT TO YOU WITH MY INFORMATION AND MY SIGNATURE. THE SERVICE THEY PROVIDE IS NOT WHAT THEY SHOW. I HOPE THIS CAN BE RESOLVED AS SOON AS POSSIBLE TO AVOID LEGAL ACTION.
THANK YOU. HERNÁN SAN MARTÍN - MIAMI FL UNITED STATES.

November 28, 2023
Unprompted review
Rated 1 out of 5 stars

The Slide is a very poor buy

I bought the Slide 13.3" in October 2023 got it in September 2023, Wrote a review, twice before and it simply does not show on their website! they show people what they want to show, the Brackets broke the First week, they sent me new Brackets, the one wire has 3 broken strands, i cannot get a replacement and they simply ignore my emails, been using it since the brackets have been fixed BY MYSELF! the Slides are not straight they are hanging ! like a tilt

this is a real piece of Rubbish!
Would have been a great game changer for my industry but will not buy any more for my Employees! one has done enough damage to know its rubbish

October 30, 2023
Unprompted review
Rated 2 out of 5 stars

They lied about free returns and they are in Belgium

The product didn't meet my expectations for the price. The screens were extremely difficult to pull out, the usb-c cord did not work and it did not attach to my laptop in the way it is shown.

I decided to return the item and that is when the problems began. The website site says "Free return
If you are not fully satisfied, you have 14 days to return the products free of charge." This is not true at all. They made me take a lot of pictures - front, side, back, the box, the accessories, etc. They told me they had to review my images and description of the problem to consider a refund. They granted a refund but said shipping costs would be deducted. They only offered DHL return label which is over an hour away from me and the label they provided was sketchy - too small with a line through it. The item had to go back to Belgium. They agreed the website was misleading but they insisted I must pay the return shipping. They said they only pay it if you choose to exchange the item and the fine print on their return policy says you have to pay the return shipping either way. I checked my local post office and it was going to cost over $100 to return and they couldn't provide tracking and said I might be responsible for additional customs fees/taxes, so I decided to keep the item despite not being happy with it. I could have ordered it from Amazon for $30 more dollars and I'm guessing that I could have returned it more easily if I had. Hard/expensive lessons learned.

October 18, 2023
Unprompted review
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Rated 5 out of 5 stars

Exceptional Portable Monitor - Speedy Delivery and Stellar Support!

I'm thrilled with my new portable monitor! The delivery was impressively fast, and the monitor arrived in perfect condition. Its performance is top-notch, offering a clear, vibrant display. What impressed me most was the outstanding customer support - quick, helpful, and friendly. Highly recommend for its quality and excellent service!

December 4, 2023
Unprompted review
Rated 5 out of 5 stars

This a great product

This a great product. I bought the slide and love it. I had some technical teething issues and the support team helped me with those they were very good at dealing with them as quickly as they could. I have had no issues with the product. My only gripe with the product and this is not a complaint more a moan and that is that the slide is quite heavy.

August 24, 2023
Unprompted review
Rated 1 out of 5 stars

Complete Scam

Complete Scam. On the website they promise the monitors are in stock and ready for delivery, but they are not. After two months of lies I tried to request a refund and still haven't got it. They have the appearance of having good customer service but it's all a complete scam. Don't fall for it.

December 1, 2023
Unprompted review
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Rated 1 out of 5 stars

Absolute SCAM

The company is a total scam, DO NOT BUY FROM THEM. They will take years to deliver the product and when I finally got it, it didn't work. When I tried to return it I was told that they wouldn't accept it because I removed stickers that were NEVER there to begin with. I cannot stress enough, you are throwing money away if you choose to buy from this horrible company.

July 27, 2023
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam. They do not have a deliverable product. This is a fake company. I have been waiting for my 'monitor' for years. They've changed company names multiple times and updated to different websites, but it is all fake. I lost my money - no refund, I did try.

December 30, 2022
Unprompted review
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Rated 1 out of 5 stars

Changed company name, same scamming tactics

They keep on changing their company name but still doing the same thing. Scamming and scamming people.

They are only good pre-purchase but the device will NEVER be delivered. They will just keep on delaying things but at the end of the day, it will NEVER be.

STOP SCAMMING PEOPLE.

from Portabl to The Portable Monitor

November 5, 2023
Unprompted review
The Portable Monitor logo

Reply from The Portable Monitor

Hello Arci,

Please accept our apologies for the wait, which I imagine must have been long for you.

I also want to let you know that we are finally getting back on track and are now able to deliver to our customers. However, I can assure you we are not a scam. You can also check out the review from Remi Thery, who was in a similar situation as you. After a call with our CEO, he understood our circumstances and decided to give us his trust one more time. He then received his package a few days later and is extremely happy with it.

Just to let you know, we are finally putting things in order and are determined to deliver to each of our customers.

Could you please send me your telephone contact details by email to this address reviews@the-portable-monitor.com so that we can get in touch to verify your information and schedule your delivery?

Once again, my deepest apologies for this wait.

Rated 1 out of 5 stars

no delivery of product and empty promises

no delivery of product, have paid for it over a year ago, been promised delivery again and again and they promise the same thing again. In my opinion this is not a company but a bunch of scammers

August 19, 2023
Unprompted review
Rated 1 out of 5 stars

Less than one star for me

Less than one star for me.
I am waiting since januari for my screens and since july for a refund. They are scammers, don't fall for it.
I wish I had looked for the reviews before I ordered.
Take your advantage on this review.

January 26, 2023
Unprompted review
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Rated 1 out of 5 stars

SCAM... RUN AWAY FROM THIS!

I purchased one at may 2022. I tried to get my money back and always the support ask for more time for delivery.

Unfortunately, it is impossible to believe that one Portable will arrive for me!

Do not purchase this F*&@!%G S*#T !!!

October 1, 2022
Unprompted review
Rated 1 out of 5 stars

Don't be one of the thousands of victims of these scammers!

AND NOW THEY ARE TRYING TO GET THEIR NEGATIVE REVIEWS REMOVED. IF THEY WOULD JUST PUT AS MUCH EFFORT IN AN ACTUAL HONEST BUSSINES AS THEY DO I COVERING UP AND LYING TO EVERYBODY, THERE WOULDN'T BD PEOPLE MAKING BAD REVIEWS. BUT SCAMMING IS EASIER APPARANTLY. SHAME ON YOU! AND SHAME ON TRUST PILOT FOR ENABLING THEM BY DELETING NEGATIVE COMMENTS!!

this company has been scamming people since 2015, constantly changing names.

Slidenjoy -> leslide -> yourslide -> PORTABL ->The Portable Monitor

for the vast majority of victims: no delivery, no refund, only excuses/lies... I don't know why some people do receive something (after waiting 7 years in some cases), but I wouldn't take any chances with their track record

search "slidenjoy" on kickstarter to read how they first scammed people on kickstarter

or look for their earlier names on this site to read about 8 years of the same scam

November 20, 2022
Unprompted review

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