TAUK Reviews 

2,142
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 371 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, professionalism, and willingness to go above and beyond to assist them. Many people found the service to be highly effective, leading to successful sales and making the often-stressful process much smoother and more manageable. Reviewers frequently highlight the exceptional communication, noting that agents were consistently responsive, kept them updated, and were readily available. This personalized approach, coupled with their expertise and constant support, made a significant difference, especially during complex or emotional situations.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently highlighting their... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the exceptional, personalized,... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting the helpfulness,... See more

Response time

People report positive experiences with response times, highlighting that professionals are consistently... See more

Customer communications

Reviewers highlight positive aspects of contact, with many praising the consistent, clear, and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently sold my house with Liam Crowle at TAUK. Liam succeeded where other agencies failed. His approach to house selling is refreshing and his success speaks for itself. Liam is very knowled... See more

Rated 5 out of 5 stars

Having been on the market for 12 months with a well known, main stream agent we had 3 enquiries and 1 viewing. Feedback had been limited and left us feeling lost. We contacted Mark on a recommendatio... See more

Rated 5 out of 5 stars

Liam was very supportive throughout the whole process. When we had issues with our chain his sage advice kept us sane through to completion. He always responded quickly to any questions . Definitel... See more

Rated 5 out of 5 stars

Nick has been absolutely fantastic throughout the whole process, he has made it all so easy. He kept in contact and updated me regularly. He managed to get us over the asking price, which is incredibl... See more


Company details

  1. Real Estate Agents
  2. Real Estate Agency

Written by the company

The Little Bit Extra That Makes a Difference At TAUK, we believe the difference between an ordinary outcome and an extraordinary one is often just a little extra care. That’s why we always take the time to truly understand what makes your home special. We also put extra thought into how we present it to potential buyers, showcasing the details that make it stand out. Every small touch – an extra hour spent on staging, a thoughtful follow-up call, a carefully chosen photograph – adds up. For you, these efforts mean less stress and more peace of mind, as no single detail is left to chance. These small, meaningful touches come naturally to us, and they make a world of difference in your experience. This quietly confident approach is what sets TAUK apart. We put quality before quantity, service before sales, and people before numbers, making each move with care and expertise. With that little bit extra at the heart of everything we do, your home’s journey is handled with warmth, assurance, and careful attention to detail that leads to extraordinary outcomes for homeowners.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 54% of negative reviews

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4.9

All reviews

(2,142)

358 reviews in the last 12 months

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Rated 5 out of 5 stars

amazing service

amazing service, very welcoming, very friendly - sarah was so so easy to deal with - great communication and very professional. highly recommended x

March 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Adam & Louise Docwra have been…

Adam & Louise Docwra have been fantastic with the sale of my property. The attention to detail through each stage of the process was flawless and they made the process seamless for me. I will be recommending them to my friends & family for any future house sales or purchases! Thank you both so much.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Very very helpful

Hi
Company is very good and very helpful also they help me lot to get my first house and I'm very happy to work with TAUK

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

Dan Shepherd 🙌

Dan Shepherd has made the whole process of renting for the first time easy. He has guided me through all steps including messaging me with support out of hours to get the rental agreed so I could move quickly! 10/10 service.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

We had been trying to sell our home for…

We had been trying to sell our home for over six months with a well-known local estate agent, but it was incredibly frustrating. In all that time, we only had two viewings, and it became clear the property was overpriced and the agent wasn’t being proactive at all, no real marketing push or follow up.

Then Sheridan knocked on our door and introduced himself and his new business venture. I must admit, I’m not usually a fan of cold calling, but after a quick chat, we agreed to meet properly. It turned out we were his very first clients, which made us a bit nervous at first, but he quickly proved himself.

Since listing with Sheridan, everything changed. He’s valued the property realistically based on current market trends (much lower than the previous agent’s inflated figure), and the difference was immediate, we’ve had loads of viewings, genuine interest, and the house is now sold subject to contract!

Sheridan has been exceptionally proactive throughout, always available for a call or chat, quick to respond, and genuinely committed to making things happen. His communication is excellent, and he really goes the extra mile.
I couldn’t recommend Sheridan and his services highly enough. If you’re thinking of selling (or buying), give him a call, you won’t regret switching to someone who actually delivers results. Thank you, Sheridan, for turning a stressful process into a smooth and successful one.

May 9, 2025
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Rated 5 out of 5 stars

Reliable, contactable, understanding, friendly

We used Jonathan as our estate agent to help sell our house and he was brilliant!

So easy to talk to and really understood/appreciated our views and decisions.

We always had direct communication with him and was easily contactable via calls and WhatsApp!

Our buyer pulled out when we were ready to put an offer in on a property which meant we could no longer. Jonathan went above and beyond to get us back under offer so quickly, so we could proceed with a house we wanted and we’ve ended up getting it !

He put a stressful time at ease and was always willing to answer questions throughout!

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Michael was absolutely fantastic…

Michael was absolutely fantastic throughout the sale of our house.

We had previously tried to sell the property. We had reached the final stages before the sale collapsed due to issues elsewhere in the chain. Because of that experience, we knew how stressful and unpredictable the process could be. Despite this, Michael stayed consistently positive, proactive, and supportive from start to finish.

Our eventual buyers were extremely demanding and often requested additional checks and work on short notice. Michael was instrumental in helping us navigate this. He quickly found the right trades and people to get things sorted in very tight timeframes, which kept the sale moving when it could easily have stalled.

What really stood out was how much Michael stepped in to help beyond what you would normally expect from an estate agent. In several cases, he helped chase and coordinate tasks that should really have been handled by our solicitor, who, unfortunately, was not very helpful. Without Michael’s effort and persistence, I genuinely think the sale would have been far more difficult.

Professional, patient, and incredibly helpful throughout the entire process. I would not hesitate to recommend Michael to anyone looking to sell their home.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Mark was a fantastic agent from the…

Mark was a fantastic agent from the start of the process until the end.
As first time buyers we were very unsure of the entire process but Mark was always very helpful and honest throughout.
Initially he gave us a great tour of the property, explaining everything as well as allowing us the time and space to view. We did not feel rushed in any way.
Mark was exceptionally easy to deal with and always responded really promptly to our many questions around the process and progress of the move.
Mark even brought a bunch of flowers and a bottle of wine for us on the completion day- a lovely touch!
We would not hesitate to use Mark again and would highly recommend him.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Ben has been great!

Ben Ayre of West Kirby, has been great from the very beginning. He gave honest and transparent advice about the market and created a clear strategy to maximise interest in my home.
We had strong interest as soon as the property went live, with Ben personally handling enquiries and conducting viewings. This led to several offers, and his negotiation achieved a sale well above the asking price.
He has also been heavily involved in helping me with my onward purchase, advising on prices and negotiations. I’ve been kept informed throughout and he’s always been available when needed.
I wouldn’t hesitate to recommend Ben to anyone thinking of selling.

February 27, 2026
Unprompted review
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Rated 5 out of 5 stars

A shining light in an often maligned industry

In what is usually one of the most stressful times in one's life, Celeste, was unwavering in her commitment to ensuring the process was as pain free as possible. I highly recommend Celeste from both a buyer and seller perspective.

September 9, 2025
Unprompted review
Rated 4 out of 5 stars

Paul Waite

Paul quickly zeroed in on the correct price point for our property. As a result focussed viewings were quickly obtained and we soon under offer

Whilst an initial offer resulted in nothing Paul was proactive in bringing further viewings. This meant a further final offer on which we completed recently. We could not have hoped to sell so quickly in the current environment. So thanks!

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

We reached out to The Agency to value our house…

I reached out to The Agency with a view to getting my property valued and was put in contact with Tom Kelly. He called me to arrange a suitable time and date within an hour of me enquiring. From the get-go, Tom’s professional, approachable and friendly demeanour shone through. There was a stark contrast between Tom and other agents I have experienced. Whereas other high street agents can easily make you feel like you are on a conveyor belt, Tom instantly puts you at ease with his steady and knowledgeable approach and I felt a great sense of trust from the moment he walked through the door. He took his time to walk round the property, ask questions and take in the details. This is the second time I have had dealings with someone from The Agency and I cannot recommend Tom highly enough.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Lisa gentry has been excellent with her…

Lisa gentry has been excellent with her enthusiasm and professionalism selling our house !
She is in constant communication with us and always on hand if we need any advice
I have recommended her already to friends who are looking to sell in the area too
She’s definitely made the whole process smoother and stress free !

February 22, 2026
Unprompted review
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Rated 5 out of 5 stars

Great experience and would highly recommend

Having had a poor experience with another local agent being unresponsive and inefficient we decided to contact Liam what a difference. The process of putting the property on the market with him was straight forward and without stress. We discussed expectations around the viewing process and price and agreed a plan. Liam then set up a WhatsApp group to keep us up informed and updated, this we found most helpful and reassuring particularly during the sale process. The fees might be slightly higher than others but the fact we would receive responses to our queries promptly was worth the slightly higher cost and invaluable during exchange and completion.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

Sheridan TAUK Sleaford.

Sheridan has provided a 10/10 service from start to finish. Always available for any queries, always making sure the sale progresses as swiftly as possible and going the extra mile to help with sale of a house that was previously tenanted remote from us when we could not be in attendance.
Thoroughly recommended in all aspects.

February 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Personable

sheridan hollands estate agency

Personable & a really decent easy going guy, didn't even go with the property offered, but well worth a review, makes a nice change to meet a nice estate agent!

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Mandip Sihra - theagencyuk.com

Mandip Sihra guided me throughout the process of purchasing my new property I recently completed on. Without his guidance I would have been completely lost! The completion took place literally a week before the Christmas shut down so timing was crucial. If I was ever looking to select an agency in the future it would most definitely Mandip at theagencyuk

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Nick did exactly what he told us he…

Nick did exactly what he told us he could do.

He sold our house not once, but twice! Initially within 24 hours of the first open house, and again within a matter of weeks after our first buyer unexpectedly pulled out on us!

He helped negotiate our onward purchase (considerably below asking) and kept our buyers patient during a long wait due to complications with the house we are buying.

February 13, 2026
Unprompted review

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