The Around Australia Reviews 66

TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

You sent the wrong product and then you ignore your customers after you've ripped them off. Never order from here

Rated 5 out of 5 stars

Had a fairly large purchase. Customer service updated me throughout the process and ensure the item arrived safely. Upon arrival, followed up to make sure everything was in the described condition. Wa... See more

Rated 1 out of 5 stars

They received the pay and did not even send the delivery, and there was no reply for more than a week when I inquired by e-mail After leaving a review, he sent me the product and asked me to change... See more

Rated 2 out of 5 stars

Did not even send the right order. Still waiting for the order to be updated from the website I bought from just to confirm that this delivery is the delivery I ordered. If it is I am thoroughly disap... See more

Company details

  1. Cell Phone Accessory Store
  2. Electronics Accessories Wholesaler

Written by the company

Established in 2017, Around Australia is an online digital store offering a wide range of varieties of accessories suitable for mobile phones, cameras, laptops, etc. We are the authorised reseller for Crep Protect, NuGlas, PopSockets, Caseology, Baseus, SanDisk, Kingston and Lexar.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Will you receive your purchase?

I placed my order for 2 items on 30 April and received the first item on 1 June still have not received the second item (it is 4 June).
Despite submitting 2 enquiries I have not received any response regarding the second item - either as to where it is or whether I will receive a replacement item.

June 3, 2023
Advertisement
Rated 1 out of 5 stars

Scammers, same story as others

I ordered an SD card from Catch at a price which appeared too good to be true and it usually is. Got nothing, 2 months later I followed up and they apologised, same story about it being lost in transit and offered to send out another one. 5 of the same back and forth emails with the same type responses took place.

Have reported them. Do not use them.

May 21, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!

DO NOT USE THIS COMPANY!
I purchased an item from ebay. The order sent was incomplete and damaged. Apparently a replacement order was sent which I never received. I then asked for a refund which apparently was processed. One month later I am still waiting for my refund. I spoke with ebay today and they told me they informed this seller there was an issue with my refund and THIS COMPANY DID NOTHING! I am still waiting for my refund. DO NOT BUY FROM THIS SELLER IF YOU WANT TO LOSE YOUR MONEY!

February 6, 2023
Unprompted review
Rated 1 out of 5 stars

They took the money and didn't send the goods

They took the money and first sent me an item that was not at all what I ordered. Then, the replacement never arrived, it's been over a month now. Instead, I received emails like "don't worry, we've re-sent it" and lots of smileys. Don't buy from them.

February 17, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

WHY HAVE YOU SENT THESE DOCUMENTS

A large envelope was sent to my address, inside strange documents from India, I have googled names etc, NOT HAPPY SCAM, you have my postal address and who knows what else, I do not know if I’ve even bought through this company on eBay, sort this out or I will hand over the documents to my local police

February 5, 2023
Unprompted review
Rated 1 out of 5 stars

Scam website, do not order!

Wish I had seen this review site before ordering. Sham company, do not trust! Creates a tracking # for your order but never sends, no response to chats or emails. Thankfully got my money back through visa dispute.

January 17, 2023
Unprompted review
Rated 1 out of 5 stars

FAKE COMPANY DO NOT PURCHASE

Fake company do not buy from them. No item received no one to contact. Online chat response automatic then had one response saying they would refund. Do not buy from here.

January 1, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

did not receive and dont trust them

Purchased on their eBay on november 11. didnt arrive, opened an item not receive case, and i was dumb enough to believe in them to close the case. now that the item still did not arrive, and now i cant do anything about it on eBay. i will report this to business bureau of Australia !

November 9, 2022
Unprompted review
Rated 1 out of 5 stars

NEVER EVER order from them

NEVER EVER order from them. I placed an order and 30 days later I still do not have it. I was meant to be sent a replacement and it still has not arrived.

December 21, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing…

Amazing…

Great products, great prices and even better service.

December 14, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Good customer service

Had a fairly large purchase. Customer service updated me throughout the process and ensure the item arrived safely. Upon arrival, followed up to make sure everything was in the described condition. Was surprised at the length of care they went. Would buy from them again.

November 7, 2022
Unprompted review
Rated 2 out of 5 stars

Great...

“I have been a customer for several years and have never had any problems and the renewal process is excellent The price of my Insurance is excellent”

October 4, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Not recommended. No communication, no item shipped

A product listed as "In Stock" has still not arrived after 2 weeks. Tracking number provided was invalid on the Australia Post website and attempts to contact via the two different web chats and email have gone unanswered.
Very dissatisfied, would highly discourage using this site - it would have been faster to purchase internationally.

August 11, 2022
Unprompted review
Rated 1 out of 5 stars

They received the pay and did not even…

They received the pay and did not even send the delivery, and there was no reply for more than a week when I inquired by e-mail After leaving a review, he sent me the product and asked me to change the review Because I haven't replied to that, the delivery is still delayed fall processing They gave me a really great experience
What's the difference between this and a con man?
I STILL DIDNT GET IT FOR A MONTH

August 3, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look