The Artists' Quarter Reviews 

228
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality of the artwork, beautiful frames, and exceptionally secure packaging that ensures delicate items always arrive safely at their destination. People also deeply appreciate the quick delivery times, competitive pricing, and wonderfully helpful customer support team during their online purchases. Some reviewers were not happy with the communication delays and occasional issues regarding order tracking, missing status updates, or delayed refunds. A few consumers also noted that the returns process and customer service procedures can sometimes feel quite exhausting, disorganized, and poorly managed when unexpected delivery problems arise.

What people talk about most

Product

Users describe positive interactions with product, expressing overwhelming satisfaction with the exceptional... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages arrive on time with... See more

Quality

People report positive experiences with quality, highlighting superb materials, vibrant colors, and nicely... See more

Order

Customers had ambiguous experiences with order processes, noting that ordering was typically very easy,... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising exceptional, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Artists’ Quarter have been our go to for many art purchases for our home with our favourite artist, Gary Walton. A very fair priced company with excellent communication, rewarding loyalty and p... See more

Rated 5 out of 5 stars

Absolutely outstanding customer service. Because this item was SO much cheaper than anywhere else I was concerned it might be a scam, or they might not have stock, so I messaged as it was for an impo... See more

Rated 5 out of 5 stars

Ordered painting which was for my bedroom wall as I am massive Catherine Stephenson fan, I have several of her paintings. It took a while to dispatch but I emailed as it was time sensitive to us bein... See more

Rated 5 out of 5 stars

Don’t know where to start. This is the most beautiful picture I’ve ever seen it is the double of my dog. Quick delivery well packaged overall excellent highly recommend the site to anyone ⭐️⭐️⭐️⭐️⭐... See more


Company details

  1. Art Dealer

Written by the company

Discover exceptional artwork at competitive prices from a company that is as passionate about our customers as we are about art. We proudly feature pieces by some of the UK’s best-selling artists, including Louise Luton, Adam Barsby, Claire Baxter, Catherine Stephenson, Anna Schofield, and many more. As a family-run business based in Burnley, East Lancashire, we are dedicated to providing quality and service. To read over 5,000 reviews from our verified customers, please visit [The Artist's Quarter Reviews](https://theartistsquarter.co.uk/pages/reviews000).


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

228 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(228)

58 reviews in the last 12 months

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Rated 5 out of 5 stars

Very impressive!

This company excel in both choice and pricing, also offering amazing customer service from order to delivery. I found this company on line about a year ago and have purchased a number of pieces from them; they will definitely be my first choice in the future.

July 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Great choice of art at reasonable…

Great choice of art at reasonable prices. I have purchased quite a few pictures from this company, most recently Marley, which is a lovely glazed picture of a rabbit. Fast delivery and well packaged. I would definitely recommend this company for great wall art to decorate your home.

July 25, 2025
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Rated 5 out of 5 stars

Great experience

Great experience. Ordered online which was easy. Prices very competitive and products came sooner than expected and were very well packaged and exactly as described. I would definitely recommend.

July 14, 2025
Unprompted review
Rated 4 out of 5 stars

Great pics

Great pics. Although delivered order was not correct, this was easily rectified by a great team.
Nice to deal with a business which responds straight away to emails and answers the phone too. Soon rectified the initial error in polite and professional manner.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Quick response to my order enquiry

I was slightly worried my order wouldn't arrive in time for this weekend, I contacted the team by email to ask when my order would come, they was quick to respond and told me my order would arrive by end of the week. My order arrived as they promised which was great, however it was the incorrect picture i ordered :( I was so gutted as this was a gift for someone and i needed by the weekend. However the team come back to me quickly this morning and i'm very grateful they are shipping my original order to me. Thank you so much again for sorting so quickly for me and great customer service.

July 19, 2025
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Rated 5 out of 5 stars

Ordered my pic from Artist…

Ordered my pic from Artist Quarter.....it arrived slightly late..but cannot be helped..it was SO SO worth the wait!!....only one word
.STUNNING..its up on my newly decorated room....and has the WOW factor...cant stop looking at him....

July 18, 2025
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Rated 5 out of 5 stars

Found the most amazing picture and…

Found the most amazing picture and couldn't resist!! There was a discount on it which made it even better!( it was considerably cheaper than other sites I'd seen it on) the website was easy to navigate and payment was quick and easy, communication was very good and delivery date and time were followed. The picture was wrapped so well, I had been worried about the glass not arriving in one piece but I needn't have worried! Very impressed with the whole experience, would highly recommend!

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

The Artists’ Quarter

The Artists’ Quarter has an easily navigable website, with lovely pieces available to purchase. We are really happy with the artwork we chose. From ordering to delivery, the whole process was smooth and we will definitely order again.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

We are really happy with our picture-…

We are really happy with our picture- I’m still thinking- we have it hanging up with an elephant, lion & and a giraffe- the delivery was prompt and the painting arrived impressively protected in bubble wrap. I can highly recommend purchasing from the artists quarter

June 24, 2025
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Rated 5 out of 5 stars

Beautiful Art Pieces - exceeded expectations

We recently moved into our dream home. We are taking our time to decorate. I ordered a set of 6 framed Jack Vettriano Prints, from the Artists' Quarter as a starting point. While you know the visual, you don't really know what the framed finished product will be like.
Well, our expectations were exceeded. Beautiful, high quality artwork with well finished good framing. I loved the colour combination background plate and the brushed bronze frame. It works and is stunning. On top, thanks so much for cautious and secure packaging. great company that stands for quality and service.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, lovely product. I love my 'Over the moon'. I was worried about buying online but both the product and the service were excellent.

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased to have found this company.

I have recently ordered 2 pictures from this company. I love the pictures and they are true to the image on their website. They were very securely packaged and delivered quickly. I am very happy to recommend them and will definitely use them again.

June 16, 2025
Unprompted review

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