Theavotree Reviews 

549
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 227 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptional freshness and rich creamy texture of the produce, noting that items always arrive securely packaged and in pristine condition. Consumers also deeply appreciate the remarkably efficient delivery service, helpful ripening instructions provided in every single box, and the overall ease of regular ordering. Some reviewers were not happy with occasional quality inconsistencies, mentioning specific problems such as early browning, dark spots, or unwanted bruising upon opening. A few customers also experienced unexpected overripening or other minor issues related to transit conditions, storage, and occasional delivery delays.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the avocados arrive in excellent condition and... See more

Quality

Users describe positive interactions with quality, consistently praising the fresh, creamy taste and the... See more

Delivery service

Consumers find delivery service to be consistently prompt, with orders frequently arriving within twenty-four... See more

Order

Clients share positive opinions on order, highlighting fast delivery and a clear website that makes... See more

Service

Reviewers express high satisfaction with the service, highlighting impeccable delivery and spot-on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Did what you said, put ripen avos in fridge ate my last one from last months order this morning, was skeptical but was fresh reamy iin great order. New order arrived this morning so will do it again... See more

Rated 5 out of 5 stars

OMG, these Reed Avocado's look fabulous. More than happy with how these beauties were packed safely for the journey and arrived unscathed. My very first order from The Avo Tree and I'm impressed, no... See more

Rated 5 out of 5 stars

I am a relatively new subscriber but extremely impressed already with the quality of the avos we've received. They are just perfect! You know that perfect avocado when you slice it open and reveal no... See more

Rated 5 out of 5 stars

Fast efficent, very well excuted communication,polite and understanding, best avos out fresh and tasty havent bought a store avo for months. Packaged well never any damage. Cheers keep it up. My fav w... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

549 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 14% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(549)

218 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Avo Tree has always…

The Avo Tree has always supplied top quality product, quick deliveries and superb to deal with - 5 stars

July 28, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

We really appreciate the 5 stars Peter! 🥑⭐ It’s fantastic to hear you’ve consistently enjoyed the quality and service. Thanks for your support!

Rated 5 out of 5 stars

The avocados are literally perfect

The avocados are literally perfect, every single one. I was genuinely amazed. They ripen perfectly and are creamy and delicious. So much better than supermarket. I love avotree so much!

July 25, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

What an amazing review, thank you Amy! 🥑💚 We’re so happy every avo has been a winner. Enjoy that creamy goodness!

Rated 5 out of 5 stars

'Your avos have been delivered' Nice to…

'Your avos have been delivered' Nice to get up to early morning. They are perfect & hanging in there for ripening. Thanks Avo team. An easy, seamless on line shop.

July 24, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

What a great delivery to wake up to! 🥑💚 So glad everything arrived perfectly and the ordering process was a breeze. Enjoy your avos!

Rated 5 out of 5 stars

Our first box of avocados arrived…

Our first box of avocados arrived today. Can’t wait to get into one😂 So much better than our local supermarket options. Great communication & delivery.
Thank you!

July 24, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thanks for your lovely feedback John! 🥑💚 So glad your first box arrived safely

Rated 5 out of 5 stars

Yum!!! Avo’s direct

Always arrives on time. Just in time when my last 2 avo’s from previous order ripened.
Nice flavours highly recommended

July 22, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thanks Tracey! 🥑 We're thrilled your avocados are arriving at just the right time. Enjoy, and thanks for the recommendation!

Rated 5 out of 5 stars

Smooth and easy

A smooth, easy and simple process with quality produce. Nice work Avo tree!

July 22, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thanks so much!

Rated 5 out of 5 stars

Really love these avocados!

Really love these avocados! Second delivery and they last right until the next one. They are perfect and not watery. Will continue with my subscription.

July 21, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thanks so much Marie! 🥑 We're thrilled you're loving your subscription. Thanks for your continued support!

Rated 2 out of 5 stars

Good product. Terrible system and customer service

Product is good but ordering system and customer service is rubbish. The system somehow reverted my order from having one box every two weeks to two boxes every month leaving me with more avos than I can handle. Customer service then reverted the setting and now another box of avos is on its way to me! Fantastic! No apologies. Nothing. Watch your subscription like a hawk especially when you place your subscription on hold.

July 16, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Hi Jason, sorry about this. We will look into what has gone wrong here. This is not something we have come across before.

Rated 5 out of 5 stars

Avo's arrived on time as predicted

Avo's arrived on time as predicted , beautifully arranged and protected in their box, can't wait for them to ripen to have a taste.

July 15, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thanks Scott! Hope you're enjoying your avos!

Rated 5 out of 5 stars

Outstanding.

Picked on Monday in Tauranga and in my letterbox at Matakohe on Tuesday morning. I seriously thought that with being on Rural Delivery it might take another day or two for delivery. Exceptional timeframe for delivery. The avocados look like perfect quality. I will definitely be spreading the word. Outstanding 👏👏

July 14, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

So great to hear! Thank you for taking the time to write a review :)

Rated 3 out of 5 stars

Avocado Quality.

The customer service and communication from the Avocado Tree were fantastic.
Unfortunately I was a little disappointed with the quality of the avocados.
They lacked the real creamy flavour and deep yellow colour you would normally expect.
Instead they were quite watery with Pale flesh, which made them seem as though they may have been harvested too early.

July 10, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thank you for your feedback. We're so pleased to hear you were happy with our customer service and communication.

We're sorry the avocados didn't meet your expectations and we really appreciate you letting us know. Early season avos are more watery, and as the season progresses the creamier and buttery, they become. That being said, we are always happy to compensate for any bad avos, so please email us at sales@theavotree.co.nz and we will be happy to help :)

Rated 5 out of 5 stars

Avotree absolutely provides 1st class…

Avotree absolutely provides 1st class service. Great to desl withn, everything is so seamless, right down to delivery from NZ Post courier service.

July 9, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thank you so much for your lovely review! 😊 We're thrilled to hear you've had such a seamless experience from ordering through to delivery. We'll be sure to pass your kind words on to our team and NZ Post too. We really appreciate your support!

Rated 4 out of 5 stars

Product quality is good

Product quality is good. Being 1st order underwhelmed by weight of 1.7kg. Would have been delighted if 100gm more than 2.1kg advert rather than 0.4kg under. Being picky I guess so we’ll see what next box brings. GD

July 8, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thank you for your feedback! We're pleased to hear you were happy with the quality of the avos. We're sorry to hear the weight of your first box was under. All of our boxes are hand packed and sometimes an error is made. We are always happy to either send extras or add points to your account. Please send an email to our sales@theavotree.co.nz and we will be happy to help :)

Rated 4 out of 5 stars

Great but perhaps thought they would be…

Great but perhaps thought they would be a little closer to ripeness. However it just takes a little to get into the swing of it all. A great product, beautifully packed and excellent communication. Thank you.

June 23, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thank you for your lovely review Julie! 🥑 We're pleased to hear you enjoyed the quality, packaging, and communication. It can take a little time to get used to the ripening cycle, especially at the start of the season when they take a while to ripen. As the season goes on the ripening time will get much quicker. We send them unripe so they are not damaged in transit and can safely ripen at home without getting bruised.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look