Theavotree Reviews 

553
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 227 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptional freshness and rich creamy texture of the produce, noting that items always arrive securely packaged and in pristine condition. Consumers also deeply appreciate the remarkably efficient delivery service, helpful ripening instructions provided in every single box, and the overall ease of regular ordering. Some reviewers were not happy with occasional quality inconsistencies, mentioning specific problems such as early browning, dark spots, or unwanted bruising upon opening. A few customers also experienced unexpected overripening or other minor issues related to transit conditions, storage, and occasional delivery delays.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the avocados arrive in excellent condition and... See more

Quality

Users describe positive interactions with quality, consistently praising the fresh, creamy taste and the... See more

Delivery service

Consumers find delivery service to be consistently prompt, with orders frequently arriving within twenty-four... See more

Order

Clients share positive opinions on order, highlighting fast delivery and a clear website that makes... See more

Service

Reviewers express high satisfaction with the service, highlighting impeccable delivery and spot-on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Did what you said, put ripen avos in fridge ate my last one from last months order this morning, was skeptical but was fresh reamy iin great order. New order arrived this morning so will do it again... See more

Rated 5 out of 5 stars

OMG, these Reed Avocado's look fabulous. More than happy with how these beauties were packed safely for the journey and arrived unscathed. My very first order from The Avo Tree and I'm impressed, no... See more

Rated 5 out of 5 stars

I am a relatively new subscriber but extremely impressed already with the quality of the avos we've received. They are just perfect! You know that perfect avocado when you slice it open and reveal no... See more

Rated 5 out of 5 stars

Fast efficent, very well excuted communication,polite and understanding, best avos out fresh and tasty havent bought a store avo for months. Packaged well never any damage. Cheers keep it up. My fav w... See more



Contact info

4.7

Excellent

TrustScore 4.5 out of 5

553 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(553)

222 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Avotree absolutely provides 1st class…

Avotree absolutely provides 1st class service. Great to desl withn, everything is so seamless, right down to delivery from NZ Post courier service.

July 9, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thank you so much for your lovely review! 😊 We're thrilled to hear you've had such a seamless experience from ordering through to delivery. We'll be sure to pass your kind words on to our team and NZ Post too. We really appreciate your support!

Rated 4 out of 5 stars

Product quality is good

Product quality is good. Being 1st order underwhelmed by weight of 1.7kg. Would have been delighted if 100gm more than 2.1kg advert rather than 0.4kg under. Being picky I guess so we’ll see what next box brings. GD

July 8, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thank you for your feedback! We're pleased to hear you were happy with the quality of the avos. We're sorry to hear the weight of your first box was under. All of our boxes are hand packed and sometimes an error is made. We are always happy to either send extras or add points to your account. Please send an email to our sales@theavotree.co.nz and we will be happy to help :)

Rated 4 out of 5 stars

Great but perhaps thought they would be…

Great but perhaps thought they would be a little closer to ripeness. However it just takes a little to get into the swing of it all. A great product, beautifully packed and excellent communication. Thank you.

June 23, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thank you for your lovely review Julie! 🥑 We're pleased to hear you enjoyed the quality, packaging, and communication. It can take a little time to get used to the ripening cycle, especially at the start of the season when they take a while to ripen. As the season goes on the ripening time will get much quicker. We send them unripe so they are not damaged in transit and can safely ripen at home without getting bruised.

Rated 5 out of 5 stars

Great team

Great team. At my request redelivered my fortnightly subscription to another location in the South Island, and quickly. The product is the best, no bruising or finger marks. Just ripen and consume!!

June 22, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thanks for the great review Emma! Your support means a lot!

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Had an issue with ordering online but sorted out quickly with a phone call.
Super speedy delivery with avocados arriving the next day. All avocados look in great condition and looking forward to trying them soon.
Great communication

June 26, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thank you for your lovely review! 🥑 We're so pleased we could get your order sorted quickly and that your avocados arrived safely. We hope you enjoy them, and thanks for your kind words about our customer service and communication!

Rated 5 out of 5 stars

Ordering is super simple

Ordering is super simple, delivery swift and communication very good. The quality of the avocados was excellent. I will be ordering more.

June 25, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thanks so much Heather! Love your support!

Rated 5 out of 5 stars

Blimey

Blimey, ordered them in Auckland at lunchtime and they arrived first thing in the morning the next day! Impressive. Looking forward to trying them. Many thanks.

June 24, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Super🥑 We're so pleased your avocados arrived so quickly! We hope you enjoy them, and thank you for choosing The Avo Tree Mark.

Rated 5 out of 5 stars

All good

All good, everything as expected.
2nd box has just been delivered.
A box a fortnight works out perfectly for us.

June 24, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thank you, Paul! 🥑 We're so pleased to hear a fortnightly box is working perfectly for you. Thanks for your support!

Rated 5 out of 5 stars

Wonderful avocado

Wonderful avocado. We have it for lunch every day.

June 24, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thank you, Judith 🥑 We're so happy to hear you're enjoying our avos every day. Thanks for your support!

Rated 5 out of 5 stars

Awesome Avo’s

Super easy to order online, quick delivery and the quality of the Avo’s are brilliant. Will be ordering again.

June 23, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thank you for your lovely review Jaynar! 🥑 We're so pleased you enjoyed the quality of our avos and found ordering easy. We look forward to your next order!

Rated 5 out of 5 stars

Brilliant service

Brilliant service
Fabulous fruit
This is the very best way to buy Avos
Thank you Avotree

June 22, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thanks so much Tony! Appreciate your support!

Rated 5 out of 5 stars

Beautiful fruit

Beautiful fruit, beautifully packaged with ripening instructions, last well, and no duds. Actually great value for money in the long run as top quality and no waste. I've had 2 orders and will definitely order more.

June 21, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thanks Penelope! 😊 We're so pleased you're enjoying the quality and value. We look forward to sending you many more boxes!

Rated 5 out of 5 stars

Highly recommend

Highly recommend, best quality, great packaging and delivered as said. No complaints here… lovely avos!

June 19, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thanks for the recommendation Kelly :)

Rated 5 out of 5 stars

Arrived in excellent condition

Arrived in excellent condition. Kept me informed right from ordering until they arrived. Will absolutely reorder. Thank you

June 16, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thanks so much Raewyn! 😊 We're delighted your avos arrived in great condition and that you enjoyed the updates. We look forward to your next order!

Rated 5 out of 5 stars

Ordered on Saturday 6 June 2026 and…

Ordered on Saturday 6 June 2026 and received my box on Thursday 11June in absolutely perfect condition and this was sent to Central Otago NZ .
Thank you Team The Avotree , will definitely be ordering again .Great company with amazing customer service .

June 11, 2026
Unprompted review
Theavotree logo

Reply from Theavotree

Thanks so much for your wonderful feedback Liz! 😊 We're so pleased your avos arrived in perfect condition all the way to Central Otago. We can't wait to send you your next box!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look