The Beautiful™ Reviews 108

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had the most wonderful experience on Wednesday. I called and spoke with a lovely lady who helped with fine some products to help with rosacea and dark spots. I've tried endless products and struggle... See more

Company replied

Rated 5 out of 5 stars

Lovely packaging, and a handwritten thank you note! It makes all the difference when a company puts care and thought into your order, so I will definitely be using The Beautiful again for my beauty an... See more

Rated 4 out of 5 stars

I received an expired product, but after some communication, the company resolved it and issued a refund. While I appreciate that the issue was eventually resolved, it did take some time and effo... See more

Rated 5 out of 5 stars

It's the only company outside my country where I order from! Their customer service is excellent, and they communicate possible issues before they even ship the package to you. Great products too wh... See more

Company details

  1. Beauty Product Supplier

Written by the company

The Beautiful™ - Uncovering The World's Best Beauty Discoveries. Worldwide shipping from the UK.


Contact info

4.8

Excellent

TrustScore 5 out of 5

108 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Everything went really well

Everything went really well, thank you so much. It’s nice to be able to speak to somebody on a local number too. Top marks all around for TB ❤️

February 6, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

One of the best companies I have purchased from

When I received my package I was blessed by this beautiful aroma coming from the box, I was surprised at first but upon further investigation I noticed that there were free samples for a face mask alongside the razor blades i had ordered, along with that I had a copy of my order with a handwritten note saying Thank you in English and in French! As someone who works in hospitality this is one thing that 99% of other companies overlook but it makes all the difference, it shows care and humanity which is rare these days. To TheBeautiful, all I have to say is hat's off to you for making yourself stand out amongst the herd.

January 20, 2026
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

I had the most wonderful experience on…

I had the most wonderful experience on Wednesday. I called and spoke with a lovely lady who helped with fine some products to help with rosacea and dark spots. I've tried endless products and struggled to find something that helps. I placed my order over the phone on the same day, and the next morning it arrived with the post. Absolutely tremendous service, and a local number to call too which is a rarity these days. Thank you for everything, and i will absolutely come back to replenish my products when they have been used. This is best online shopping experience I have had in a very long time.

August 27, 2025
Unprompted review
The Beautiful™ logo

Reply from The Beautiful™

Thank you for taking the time to leave a review, Lisa, we're thrilled we made you smile =)

Rated 1 out of 5 stars

Don't recommending purchasing…

Don't recommending purchasing electronics from this website. I ordered the Dr Dennis lip LED mask, within a couple of months the battery deteriorated. After emails back and forth, telling the company that the mask requires charging after each use, they asked me to send it back to them at my own expense, they tested it within a few hours of it's arrival and concluded that the device is working fine. I explained to them that if you fully charge the device and continuously switch it on, it'll keep working but realistically you use this device once a day so there test wasn't sufficient, after returning it back to me, the same thing continued happening and they wouldn't accept my explanation for this and asked me to speak to Dr Dennis directly, they were also no help whatsoever, they just said the device has been tested and they will not be able to do anything further or return it. This is within the warranty period and I have only used the cable that the device came with directly into a USB socket so I have followed the manufacturers advice for charging. In summary the device itself has a very poor battery, you'll have to charge it before each use and I can only imagine that eventually it'll stop working all together. I wouldn't be repurchasing or recommending for anyone to purchase electronics from this website, since they don't really follow the warranty protocols.

August 18, 2025
Unprompted review
The Beautiful™ logo

Reply from The Beautiful™

Hello Sana, we'd like to reassure you that your device was tested thoroughly under the direction of the manufacturer. The device worked as expected after a comprehensive set of tests. I know our team chatted with you on the phone, too, to try to explain this for you. If you ensure that the correct charging cable is used the device will function correctly.

With very best wishes,

The Beautiful.

Rated 5 out of 5 stars

Items promptly dispatched and well…

Items promptly dispatched and well packaged.

I contacted customer services to ask a question regarding my other - they were extremely friendly and helpful.

Wouldn’t hesitate to make further purchases.

June 27, 2025
Advertisement
Rated 5 out of 5 stars

The fastest order > despatch > delivery…

The fastest order > despatch > delivery I ever did see. Order at 3:45pm on Tuesday, received at 9am Wednesday with my post, that's not even 24 hours. The box smells amazing when I opened it, I think it must be scented with something lovely, and the delivery slip has a handwritten note saying 'thank you', it made me feel like I was the only customer. 5 stars well deserved and I will absolutely be returning. Thank you for making an old gal' very happy.

July 1, 2025
Unprompted review
Rated 4 out of 5 stars

Issue with the Product – Resolved

I received an expired product, but after some communication, the company resolved it and issued a refund.

While I appreciate that the issue was eventually resolved, it did take some time and effort to get there.

I believe this was a one-off situation, and I appreciate their follow-up and the final resolution. Thank you.

July 2, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look