I recently came across this casino game, and I’m absolutely loving it! 🎉 The games are super fun, the experience is exciting, and the redemption process was easy and smooth in my experience. I’m so g... See more
Company replied
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See what reviewers are saying
⭐⭐⭐⭐⭐ TB. us has been a great way to kick back and enjoy some entertainment. The app is easy to navigate, the games keep things interesting, and the overall experience keeps me coming back. Glad I Ca... See more
Company replied
I was able to redeem 1 time through my debit card. Since then their debit withdrawal has been under maintenance, and I tried to withdrawal through bank transfer 800 and it said it was successful so I... See more
Company replied
Ive been playing with Theboss for a few months now, and im never disappointed. Fantastic selection of games, daily bonus, outstanding support team and the best part, instant redemption. Instant people... See more
Company replied
You should know
4.1
Great
793 reviews
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Replied to 57% of negative reviews
Typically replies within 1 week
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It honestly should not take this long…
It honestly should not take this long for a redemption. I’ve cashed out once before and my first cash out was quicker than this. There’s no documentation needed to upload, my account is good. So what is the hold up. Support gives me the same speech every time.
Update: it’s been past their 48h mark and support keeps giving me the same speech they did before the 48h mark.
They say they’ll escalate this but it doesn’t seem like they’re really doing that.
October 19, 2026
Unprompted review
Reply from Theboss.us
We're sorry to hear about the wait and understand your concerns, especially since your previous redemption was processed more quickly.
Redemption processing times may vary depending on the payment method and any applicable security or compliance checks. For bank transfers, processing also follows banking business days, meaning weekends and bank holidays may affect when funds are reflected in your account.
We also understand the importance of receiving clear updates. Please contact our Customer Support team at support@theboss.us so we can take a closer look at your redemption status and provide further clarification.
We appreciate your patience and understanding.
I played...i won..cashed out and got…
I played...i won..cashed out and got paid before their timeline suggested. I have zero complaints. Jfyi...I got verified prior to playing. So a great experience. Thanks again.
October 19, 2026
Reply from Theboss.us
Thank you for the great feedback! We appreciate your trust in TheBoss.us and look forward to continuing to provide a reliable experience. For assistance, contact support@theboss.us.
Reply from Theboss.us
Thanks for your support, Anna! We're happy to have you as part of TheBoss.us. Our team is always available at support@theboss.us.
Reply from Theboss.us
Thanks for the support, Wendie! We're continuously expanding our collection to bring players more to explore. For assistance, email support@theboss.us.
Reply from Theboss.us
Thank you, Tracey! We're pleased to know your experience has been positive. Our support team is available at support@theboss.us whenever needed.
Reply from Theboss.us
We appreciate you sharing your experience! Thank you for choosing TheBoss.us. For any questions or assistance, contact support@theboss.us.
simple and great game to play!!
the redemption process is simple. The games are nice and the visuals are awesome.
October 22, 2026
Reply from Theboss.us
Thanks for the thoughtful feedback! We're committed to making TheBoss.us enjoyable and accessible for our players. Our team is available at support@theboss.us.
So far i like the boss casino but im…
So far i like the boss casino but im kinda nervous after reading all the bad rewiews ill uodate once i see if i get my redemption
October 22, 2026
Unprompted review
Reply from Theboss.us
Thank you for giving TheBoss.us a try, Mandy! We understand your concerns and appreciate the opportunity to earn your trust. If you have any questions about your account or redemption, our team is available at support@theboss.us.
It’s not a bad casino at all just some…
It’s not a bad casino at all just some goofy little things in my opinion is why 4 stars.
October 19, 2026
Reply from Theboss.us
Thank you for your feedback! We're always working on improvements to provide a better experience for our players. If you have specific suggestions, we'd love to hear them at support@theboss.us.
Said need $72k play through!
I bought $25 sc. Played and got it up to $150, made sure to play through at least once. When they chatted with me they informed me I had to play through over $72,000 before I could cash out! I asked for a clarification as that sounded insane … told me the same thing.
October 22, 2026
Unprompted review
Reply from Theboss.us
Thank you for sharing your experience. We're sorry to hear about your concerns regarding the playthrough requirements.
Playthrough requirements can vary depending on the type of Sweeps Coins and any applicable promotions. We understand how important it is to have clear information about these requirements, especially when planning to redeem your winnings.
Please reach out to our Customer Support team at support@theboss.us so we can take a closer look at your account, check the applicable requirements, and help clear things up.
We appreciate your feedback and the opportunity to look into this further.
Reply from Theboss.us
Thanks for playing, Robert! We appreciate your enthusiasm and hope you continue to enjoy your time with us. If you need anything, reach us at support@theboss.us.
Reply from Theboss.us
Thank you for your trust and support, Dena! We're committed to maintaining a dependable experience for all our players. Contact support@theboss.us anytime.
i have played here for about 6 months… DONT WASTE YOUR TIME
i have played here for about 6 months and only been able to cash out 1 time the win ratio here is vary low on top of my mother won here AND THEY CLOSED HER ACCOUNT INSTEAD OF PAYING OUT, i would recommend using other online casinos if winning is your goal the only good thing i can say here is they have ALOT of games just don't expect to win much... IF AT ALL (i update my reviews if things change but doubt ill have change it here)
October 20, 2026
Unprompted review
Reply from Theboss.us
We're sorry to hear that your experience with TheBoss.us hasn't met your expectations, particularly regarding your concerns about redemptions and your mother's account.
We understand that every player's experience can be different, and we take concerns regarding account closures and redemptions seriously. These matters may involve account verification or compliance reviews, and each situation is assessed individually.
Please contact our Customer Support team at support@theboss.us so we can take a closer look at your concerns. Your mother may also reach out directly so our team can review her account and provide further clarification.
We hope to have the opportunity to address these concerns.
Payout came quickly
September 28, 2026
Reply from Theboss.us
We appreciate your feedback, Genie! Thank you for being part of TheBoss.us. Our team is available at support@theboss.us should you need assistance.
So far I've been winning and stacking…
So far I've been winning and stacking that cash! The real test will be when it's time to withdraw my winnings. I'll be sure to let you know that goes when I do
October 21, 2026
Reply from Theboss.us
Thanks for sharing your experience, Heather! When you're ready to submit a redemption request, our team can help guide you through the process at support@theboss.us.
Great games easy deposits no trouble
October 21, 2026
Reply from Theboss.us
Thank you, Kimberly! We're glad to have you with us and appreciate your positive feedback. For assistance, contact support@theboss.us.
After I got through verification it was…
After I got through verification it was easy redemption. 100 in 3 mins of spinning! Whoo hoo!
October 21, 2026
Reply from Theboss.us
Thanks for your feedback, Luke! We appreciate your support and are pleased to have you as part of TheBoss.us. Reach our team at support@theboss.us anytime.
Well it’s better than most casinos I…
Well it’s better than most casinos I can say they let you play more and get to enjoy the time as it passes . I will come back
October 21, 2026
Reply from Theboss.us
Thank you for sharing your experience with us! We’re happy to know that you’ve enjoyed your time with TheBoss.us and appreciate you giving us the opportunity to be part of your gaming experience. Your feedback means a lot to us, and we look forward to welcoming you back! If you ever have any questions or need assistance, please feel free to contact us at support@theboss.us. We’re always here to help!
Another MONEY RAKE sweeps CON-sino crawl back under your rock scumbags
Theboss is a scam not a good thing to say about this place lie to me please take all my money clown shoes hope youy get shut down because you suck and just want my money
October 21, 2026
Unprompted review
Reply from Theboss.us
We're sorry to hear that your experience with TheBoss.us has left you feeling this way. We understand your disappointment and take customer concerns seriously.
We'd like to better understand what happened and help address your concerns. Please reach out to our Customer Support team at support@theboss.us so we can look into your experience and provide further assistance.
Would give them 0 stars if I could got…
Would give them 0 stars if I could got up to 2,000 dollars then they locked me out of my account and made up some petty violation to deny what I rightfully. Won scam site
October 21, 2026
Unprompted review
Reply from Theboss.us
We understand your disappointment regarding the restriction placed on your account and your concerns about your winnings.
At TheBoss.us, we take account security and compliance seriously. Account restrictions may be applied when activity is found to violate our Terms and Conditions, following an internal review. These measures are in place to maintain a safe and fair environment for all players.
If you would like further clarification regarding your account status, please contact our Customer Support team at support@theboss.us so we can review your concerns and provide assistance.
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