I have finally managed to get out of a contract with this company. I am not sure whether the issue is the company itself, but there is one lady who is truly intolerable to speak to. This is not based... See more
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Seems that Vicky's manager still hasn't got the point across . Had call from her this morning claiming to be part of BT, - hasn't leant her lesson yet! Obviously a scam company best to avo... See more
We have been using this company for our call bundles and now line rental. We would highly recommend them. We are saving so much from being able to extradite ourselves from BT, We were very wary ini... See more
Great company... I'm glad they persisted on the phone calls, as when i eventually reviewed our current prices for our business and their prices, we saved just over 600 a year. The switch over was stra... See more
2.7
Poor
34 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Polite, helpful and easy to get hold of.
Courteous, polite and helpful staff. One of the good things about this company Is that you can telephone them and speak to someone sensible within a couple minutes.
I would recommend them.
August 14, 2018
Unprompted review
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I am so disappointed and the lies Vicky…
I am so disappointed and the lies Vicky told me she said she is BT then BT Wholesale but she not none of those. I will report this to ofcom
July 11, 2018
Unprompted review
LIARS !!!
LIARS !!!
Had a call from this company. Vicky told me she was from BT Wholesale and could get me cheaper calls. Told her to send an email to me with the details as I have had firms claiming to be BT in the past. Obviously not BT when the email arrived. If it's such a good company why would you lie about who you are. DO NOT TRUST !!
June 13, 2018
Unprompted review
Reply from Thecallswarehouse
We are sorry to hear that you feel Vicky claimed to be BT Wholesale. We are very proud to be completely independent from BT and our intention is never to mislead customers into thinking otherwise.
I have passed your comments onto Vicky's manager to investigate this, to ensure it doesn't happen again.
Please accept our apologies for any inconvenience this has caused.
Kind Regards
Sophie
More than happy
Helpful staff & good prices. Called me up and explained why I can get cheaper rates than BT directly and saved me about £30 a month. After they explained how they work and why they can get me cheaper rates was more than happy to move over. Advise to not listen to previous reviews because they explained clearly they weren’t BT they are a Wholesaler
May 13, 2018
Unprompted review
Gave the impression they were part of BT - THEY ARE NOT
Gave the impression they were part of BT Business, and made out they were doing me a favour by giving a "cheaper" call package. What a load of rubbish. BT have been charging me my monthly amount and The Calls Warehouse have also been charging me!
I have since found out TCW are a con.
DO NOT TRUST THIS COMPANY! I will be reporting to OFCOM and WATCHDOG.
Plus I want a refund for the past 3 months!
May 8, 2018
Unprompted review
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Gave the impression they were BT
Gave the impression they were BT - Calling about my BT lines - took me 5 minutes to find out who they were.
March 21, 2018
Unprompted review
DO NOT TRUST AT ALL
DO NOT TRUST AT ALL
This company is a joke they said they were BT i believe them so i gave them my bank details then i notice i was leaving BT. DO NOT TRUST COMPANY AS THEY NOT BT I AM REPORTING THIS COMPANY TO OFCOM TO CLOSE THEM DOWN
January 9, 2018
Unprompted review
Reply from Thecallswarehouse
Thank you for your feedback. Unfortunately we can't locate your details.We are very proud of not being BT and would like the opportunity to discuss it further with you. Please give us a call on 0800 470 0144,Kind regards, Rachel
We have been using this company for our …
We have been using this company for our call bundles and now line rental. We would highly recommend them. We are saving so much from being able to extradite ourselves from BT, We were very wary initially but they have been excellent. Everything is normally transparent and they are open to tailoring your package to your needs so that you get the best package to suit your business.
June 15, 2017
Unprompted review
I am very satisfied with this company
I am very satisfied with this company, I was happy to give my bank details as this company is legitimate.
April 9, 2017
Unprompted review
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I am very please with the service
I am very please with the service, I would highly recommend this company. Dr E Taylor London
April 9, 2017
Unprompted review
Highly recommended
Excellent customer service and brilliant savings. It was really easy to move the calls over with no disruptions. Nice to speak to a friendly and helpful customer service department without being left on hold for hours. Would highly recommend to any business wanting to make savings.
March 14, 2017
Unprompted review
Calls Warehouse giving false promises
This company is appalling! Their sales team hassle you with phone calls until they get you to agree to what they are offering. They promise that they will save you money if you transfer your calls from BT to them and then when you receive your bank statement, you notice that your bills have doubled When you phone calls warehouse to tell them that it is costing you double they quickly cancel their so called contract, but then ......wait for it ........they hassle you again for remaining payments and then threaten to take action against you. Do not fall for this companies false promises as they do not save you any money at all, they just DOUBLE your bills.
October 19, 2016
Unprompted review
DO NOT TRUST THIS COMPANY
They let think they connected wit BT and want to review your account to save money....THIS WILL NOT SAVE YOU MONEY ...and the sales call is a verbal contact that you then have to opt out off.
AND they do no reply to emails.
DO NOT TRUST a telesales junior with your phone bill - HANG UP
July 13, 2016
Unprompted review
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Dispicable
Really unhappy with this company, they rang me up and told me they was BT, I gave some information based on that as we had just set up account with BT, when they then started asking for bank details I realized this was not as it seemed, I refused to give those details only to find out call was actually this company calls warehouse.
So not BT and told me other lies including I would not be changing suppliers ect.
Dont trust this company was one lie after another trying to get us signed up whether we wanted to or not.
October 29, 2015
Unprompted review
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