Saved me so much time buying digital cards for my team incentives rather than having to go and buy physical cards.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It's easy to buy and redeem a gift card. However, it's a bit time-wasting to activate the card after purchased.
Company replied
It is not easy to have birthday and Christmas presents delivered in Australia from the USA. Amazon's selection is limited for what can be delivered relatively quickly without large international deli... See more
Company replied
Excellent Service Every Time! I’ve used TCN so many times and it has never disappointed. The delivery is always super fast, I usually receive my gift cards within just a couple of minutes! It’s c... See more
Company replied
Company details
Written by the company
Based in Melbourne, Australia, The Card Network was founded with one purpose, to inspire the way people gift. We design gift cards for gifting, and we design systems to make it easier for gifts to be given. Why? Because we know it is more than a gift card. It could be a thank you, happy birthday, I love you or even a welcome to the world! Either way, it's so much more than a gift card. It is a chance to provide happiness and gratitude, and there is nothing better than that.
Contact info
Australia
- thecardnetwork.com.au
3.8
Great
414 reviews
Replied to 67% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love that this exists
I love that this exists, its so easy and quick and love yhe variety of gift cards available
March 2, 2026
Unprompted review
Reply from The Card Network
Hey Rayan,
Thank you for the kind words. We're glad to be a quick and easy gifting solution for you.
Warmest,
The Card Network
it was easy to purchase however the…
it was easy to purchase however the only reason i gave 4 star is because the card cost too much
February 26, 2026
Unprompted review
Reply from The Card Network
Hey Jason,
Thank you for your review. We're glad to hear that the purchasing experience was easy to follow.
Kind Regards,
The Card Network
Reply from The Card Network
Hi Margaret,
That's great to hear! We're glad you enjoyed your experience with us.
Kind Regards,
The Card Network
Easy way to give when you don’t have time to catch up
First time bought a e-gift card for my friend. This is easy way and simple when you don’t have time to catch up with your friends to celebrate their birthday so you can easily purchase a gift card and send it by email🥰. Would to purchase again.
February 28, 2026
Unprompted review
Reply from The Card Network
Hi Widia,
Thank you for the positive review! We're happy to be an easy and convenient gifting solution for you. We know how hard it can be to find free time to go purchase gifts in store.
Kind Regards
The Card Network
It can sometimes be difficult to get…
It can sometimes be difficult to get approval for the purchase, but it’s very handy to have and the phone service is fantastic
February 24, 2026
Unprompted review
Reply from The Card Network
Hey Christine,
Thank you for your kind words. We're glad to be an easy gifting option for you. Approval for purchase may take up to 48 hours due to our security processes. We completely understand how frustrating this hold can be. Customer security is a top priority for us. We appreciate your understanding while we complete our security checks.
Warm Regards,
The Card Network
Great gift idea and the whole process…
Great gift idea and the whole process was simple. Not sure why they review the purchase before you recieve the digital card, as I thought online purchases of digital gift cards would have processed instantly. Took over 24 hours but we got it, so im happy and will purchase again in the future.
March 2, 2026
Unprompted review
Reply from The Card Network
Hi Katie,
Thanks for your review! We're so glad to hear you found the process simple to follow.
We have security processes in place for all orders to help protect both our customers and the gift card recipients, which can occasionally mean digital cards aren’t delivered instantly. We really appreciate your patience while this happens.
Thanks again for your support. We’re glad everything arrived safely and look forward to helping you again in the future.
Warm Regards,
The Card Network
Very happy with their service and speed!
The digital cards are instant and I am very happy with their service! I run a business and they are excellent for team prizes and incentives for high performers. Could not recommend them enough!!
February 28, 2026
Unprompted review
Reply from The Card Network
Hi Pierre,
We love hearing stories like this! We're so glad to be a gifting option for your employee gifting needs.
Warm Regards,
The Card Network
Love these gift cards
Love these gift cards. Super convenient to purchase online and send to the recipient. These are my go to for last minute gifts.
February 25, 2026
Unprompted review
Reply from The Card Network
Hi Vanessa,
Thank you for the kind words. We are happy to be a convenient option for your last-minute gifting needs!
Warm Regards,
The Card Network
So so easy to buy an online gift card
So so easy to buy an online gift card. The perfect gift made so easy but so special!
February 24, 2026
Unprompted review
Reply from The Card Network
Hey Ian,
We're glad to hear that you found our gift cards easy to purchase. We love being an easy, but special gifting solution for you.
Kindest,
The Card Network
Great choice of cards and easy to redeem
February 22, 2026
Unprompted review
Reply from The Card Network
Hi MC,
Thank you for the positive review! We are so glad to hear that you like our range of gift cards and found them easy to redeem.
Warm Regards,
The Card Network
Life saving thankyou!
Very easy, very quick and a real good product when you are stuffed for a thank you for someone saving my life after a heart operation in January. The doctors can also share the gift with their wife/partner.
February 2, 2026
Unprompted review
Reply from The Card Network
Hi Philip,
Thank you for the kind words. We're so grateful to be a gifting option for such an incredible thank you moment. Glad to hear your operation went well.
Warmest Regards,
The Card Network
Good and easy to use
March 2, 2026
Unprompted review
Reply from The Card Network
Hi Eloise,
Thank you for the kind words. We're glad to be an easy gifting option for you.
Have not been sent the digital spple…
Have not been sent the digital spple gift card that i purchased for $50 two days ago
February 28, 2026
Unprompted review
Reply from The Card Network
Hi Chantal, thank you for taking the time to leave your feedback. For the security of our customers and the business, every digital gift card order goes through a review process which may take up to 48 hours. We understand this can be frustrating, but we hope you can understand the reason for this process.
If you are still experiencing any issues with your gift card, please don't hesitate to reach out to our support team via email at support@card.gift and our team will be happy to assist.
Warm regards,
The Card Network
Simple to use and arrange
Simple to use and arrange. The recipient called me straight away and was very grateful.
March 2, 2026
Unprompted review
Reply from The Card Network
Hey Nathan,
Thank you for the positive review. We're glad to be a simple gifting solution for you.
Kind Regards,
The Card Network
I’m happy using this service to send…
I’m happy using this service to send gift money to my loved ones, it’s secure, easy, efficient & thoroughly thought out to send the message & gift.
As I have most of my family living in different countries & states this is a secure service to send a gift& it’s been reliable so far. Always would use this option for sending a gift.
February 28, 2026
Unprompted review
Reply from The Card Network
Hi Vicki,
We're glad to hear that you find TCN secure, easy and efficient. It's great to hear that we've been able to help you send gifts to family overseas. Thank you for the kind words.
Warm Regards,
The Card Network
i love this idea it is the perfect gift…
i love this idea it is the perfect gift for anyone indecisive, it is very simple to use and my favourite card the HER one has soo many greate places to shop from
February 5, 2026
Unprompted review
Reply from The Card Network
Hey Sam,
We appreciate your positive words. We're glad to be a gifting option for those who are indecisive. The HER card is one of our favorites for that exact reason - there are so many great places to shop from!
Kind Regards,
The Card Network
Visually pleasant!
I really like the visual experience of the website, and found it easy to navigate. The requirement to pay to convert to, for instance, a VISA giftcard, was a little bit of a sting, but manageable.
March 2, 2026
Unprompted review
Reply from The Card Network
Hi Sam,
We're happy to hear that you enjoyed the visual experience of our website. Thank you for your review.
Kindly,
The Card Network
I bought a card then it was cancelled…
I bought a card then it was cancelled with no explanation
February 26, 2026
Unprompted review
Reply from The Card Network
Hi there, thank you for your feedback, we are sorry to hear about your experience. Unfortunately, due to security reasons we may cancel orders that are deemed as high risk to ensure that customers and the business are protected. We understand the frustration around this. If you require any further assistance on this issue, please don't hesitate to reach out to our customer service team by email at support@card.gift with your order details and we can further assist you.
Warm regards,
The Card Network
So quick and convenient for those last…
So quick and convenient for those last minute gifts and events!
January 31, 2026
Unprompted review
Reply from The Card Network
Hi Katie,
Thank you for the kind words. We're glad to be a quick and convenient gifting option for you.
Warmest,
The Card Network
Cardnetwork digital mastercard
Excellent service being able to buy digital mastercards and visacards, so simple and easy to use, have sent as gifts and used them myself… Just have to add an app, activate and then add to your wallet, comvenience and simple what more could we want really
February 28, 2026
Unprompted review
Reply from The Card Network
Hi Leanne,
We're so glad to hear you that you had a positive experience with us. We love hearing from people who find our gift cards easy to use.
Kind Regards,
The Card Network
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