Myself and my brother ordered surprise birthday invites for our dad's 80th birthday, when ordering on line your never really sure, quality, how they would look. All I can say is wow, everything... See more
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The UK's Largest selection of personalised cards, gifts, partyware, wedding stationery and home decor. We offer full customisation and next day delivery.
Contact info
United Kingdom
- thecardzoo.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 70% of negative reviews
Typically replies within 1 week
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Ordered a fnaf birthday card for my…
Ordered a fnaf birthday card for my grandson as he's a big fan, it was great I could get grandson, age and name on the card. so exactly what I wanted. Order in plenty of time to avoid high postage costs though
Reset my star scoring system one star is all they deserve
After receiving a very lame excuse from card zoo about adding a photo which I added WITH MY ORDER AS IT STATES, as you can add a photo when you place a your order or if you place one after your order add the order number well don’t bother with sending a photo with your order or after using the order number well they reply to me is they don’t feel they should of added a photo as it’s not a photo something like that ( see their response to me ) it’s very misleading but they was happy to take my £10.49 I paid for the card without any hesitation, disgraceful the only thing I can say the material they actually use for the card is of quality, I have NO INTENTION of purchasing from them again yet again I repeat what I said in my 1st review is that if they have no intention on adding a photo to a year card they should make it clearer that you can’t add a photo to it. But when I viewed the card it had a photo of a teenager boy on which made me go this design as I wanted something really special as my partner was in remission from leukaemia days before I ordered my card shame on you for misleading people
Previously all the cards I have ordered…
Previously all the cards I have ordered have been fine. The latest one I ordered was not the one I asked for. The picture was was correct but there was no personalised name on the front and the inside did not have the text I ordered.

Reply from The Card Zoo
Great experience and a lovely card
Great experience and a lovely card, will definitely use again.
Really Satisfied New Customer
Tried The Card Zoo as they offered the type of decorated card I required. They were able to alter the age I wanted in every area and the card is of good quality with good photo reproduction. Mailed to me with a spare envelope and in a strong rigid brown envelope. This was my first order and I will use again. Recommend.
Received an unusable and offensive 65th…
Received an unusable and offensive 65th Birthday card, intended for my wife. The 'Back in 1961' card listed celebs born. Top of the list was 'Ghislane Maxwell', the convicted sex trafficker. Not really appropriate for a birthday card.

Reply from The Card Zoo
Fantastic
Amazing gift for the money I had to contact them by email as I made an error with the spelling my fault I missed typed they were very quick to respond and correct my mistake excellent customer service would highly recommend them the product arrived quick and every thing good 👍 so amazing service would definitely use this company again
Wedding invites
Easy to use website & helpful team answering any queries very promptly
Quick & efficient service - would 100% recommend
A 21st birthday plaque.
I had a pretty plaque for my Granddaughter's 21st birthday.It arrived nicely boxed and she will be able to stand it on her chest of drawers.
Our bunting was perfect
Our bunting was perfect! Exactly as was shown on website. Order was delivered so quickly. Would definitely recommend
Absolutely Brilliant
Excellent customer service, excellent product and quick delivery! I emailed though some ideas i had and the amazing Victoria responded quickly and was able to design exactly what I was thinking. I have now used this company several times and would not use anyone else for personalisation party decorations.
Best Customer Service
Best customer service I've experienced in a very long time, plus a really cool item. I can't wait to order more from The Card Zoo.
So glad I found The Card Zoo website.
So glad I found The Card Zoo website.
Ordered a Mr Blippy personalized birthday card for my 4 year old Grandson.
It's just perfect exactly what I wanted.
Arrived promptly and well packaged.
A great card at a very reasonable price.
Very happy customer
Wonderful service from beginning to end
Wonderful service from beginning to end.
We had 2 custom made cards for our son and daughters birthday.
Communication was brilliant, so helpful. The cards are brilliant, perfectly reflective of what we would like included on the cards.
Fast design and print time.
Packaged safe for delivery.
Fast despatch and delivery.
Can't wait till the next time we would like a custom designed card. Would highly recommend.
Great price too.
Wonderful all round service.
Thank you so much The Card Zoo.
Extremely Happy
I ordered my item from the card zoo as my daughter n granddaughter had to have their beloved horse 🐎 put to sleep. It was easy site to use , easy to upload photo, I paid for express delivery 🚚. I received the item very well packaged , tracked by Royal Mail , even the item was in a lovely keep sake box if needed , and the item is just perfect . Thank you this will be a great memorial item for them both . I give 10/10 , would recommend , and use again. Thank you The Card Zoo .
Granddaughters favourite tv programme card.
I was looking for a specific card for my granddaughter , a tv programme that she watches. I found it easily , she was delighted with it. Her mum was a bit jealous as it was a nicer card than the one she bought.
I will now be using Card Zoo for all the grandkids (5 ) .
Maybe even for their mums and dads.
Disney Princess Personalised Card
The web site was very easy to use, there was a good selection of cards and different sizes were available. I ordered the personalised A4 Disney Princess card. The card is beautiful and I cannot wait to see my Granddaughters face when she opens it. Excellent communication from the seller regarding despatch, the card was well packed and arrived sooner than expected.
Excellent 5🌟 service.
These wooden cards are appsolutely…
These wooden cards are appsolutely brilliant! I love them! Everyone i have given to are appsolutely loving them too! I like anything different and these are! Good quality and so effective! So good for a special birthday!
I love these invites there very…
I love my party invites there very eye-catching and good quality everyone of my guests loved them
Would definitely buy from company again
Don’t expect what you pay for!
Ordered a card for my niece, ordered it on the 03/03/26. Paid for next day premium delivery £££. Granted, I don’t ordered before 2pm, so my card was dispatched on the 4th. That was ok as the expensive delivery meant I’d still get it in the 5th (birthday). Emailed several times, to no avail on the actual day of her birthday, and NO CARD!
Update - Got a response from the company today. Card delivered this morning, corner is bent, and issued a refund. I should have been too, as the service I received was not delivered; trading laws. Told their response was “timely”, it wasn’t. I emailed on the day, requiring an update, but don’t get a response until the day after her birthday and when I completed this factual review (not coincidentally). I had to buy another card. Very disappointed, and this caused unnecessary stress and inconvenience. My reviews are honest and for other customers to see what has happened when using a business.
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