The Career Academy Reviews 

10,931
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 826 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and patient staff, who provide clear answers and support throughout their learning journey. Many appreciate the well-structured and easy-to-follow course content, finding it practical and informative for their studies. Reviewers also highlight the excellent customer service, noting prompt feedback, encouraging communication, and the smooth user experience of the platform. However, some customers also noted that certain parts of the course material were challenging to understand or felt that some content might need updates.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of navigation... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, politeness, and patience.... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness and... See more

Service

Users describe positive interactions with service, with many enjoying their studies and finding the learning... See more

Product

Reviewers mention positive feedback about the product, with many finding the courses interesting,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had questions about my course extension and they were all answered, I am honestly very impressed by how swiftly they acted and corrected the problem. As a student, it really helps to receive clear a... See more

Company replied

Rated 5 out of 5 stars

So far loving the course that I'm doing. Every module I have completed and submitted has been marked promptly and feedback always constructive. Have also been contacted numerous times to make sure I... See more

Company replied

Rated 5 out of 5 stars

Helpful and easy enrollment. Easy pay weekly plans or full payment options. Complementary study notes and small stationary supplies such as a pencil case with a pen, a pack of small highlighters and m... See more

Company replied

Rated 5 out of 5 stars

I recently completed this course and had a great experience. The content was easy to follow, well structured, and explained in a professional yet simple way. Even as someone new to accounting, I f... See more

Company replied


Company details

  1. Adult Education School
  2. Education Center

About The Career Academy

Written by the company

The Career Academy is an internationally recognised education provider that brings you an extensive range of accredited online courses. We provide our students with exceptional tutor support, ensuring you step into our courses with your dream job in mind, and step out with your dream job in sight.


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UPSKILL & RETRAIN

New Zealand Australia United Kingdom Ireland Global Short Courses

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(10,931)

807 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Career Academy Is Awesome

The course is easy to access and the support of the staff was absolutely fantastic,with professionalism.And the payment plan is affordable and suits our financial situation.

June 10, 2026
Unprompted review
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Reply from The Career Academy

Hi Sitiveni,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 4 out of 5 stars

My experience at The Career Academy has…

My experience at The Career Academy has been positive. The course is well-structured and easy to follow and the instruction is clear. Sometimes when I stuck on assignment, I go to the student discussion and some of the students have already ask the same question that I need help with and it help me also without asking question. Some of the lesson is new to me but I never give up on trying as best as I can the career academy is well support and the instruction is very helpful to me.

June 18, 2026
Unprompted review
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Reply from The Career Academy

Hi Meleane,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Quick

Quick, helpfull and my queries answered and concluded.

June 17, 2026
Unprompted review
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Reply from The Career Academy

Hi Marjolein,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 3 out of 5 stars

since i left work for 2 & 1/2 year i…

since i left work for 2 & 1/2 year i was so happy to do this
course just to refresh my mind and my career. Also, this
software called Zero just similar with the system that i was worked with the company for so many years. This course helps me a lot for searching for a job. Also, the tutor is so helpful and patient with me.

October 21, 2025
Unprompted review
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Reply from The Career Academy

Hi Rosa,

Thank you so much for your kind feedback.

We're delighted to hear that the course helped refresh your skills and confidence after being away from work for a couple of years. It's also wonderful to know that your experience with Xero felt familiar and relevant to your previous work experience, and that the course has been helpful in your job search.

We're especially pleased to hear your positive comments about your tutor. We'll be sure to pass on your feedback to the team, as they work hard to support our students every step of the way.

As we are always looking for ways to improve, we'd love to hear if there is anything else we could have done to make your experience even better.

Thank you again for choosing The Career Academy, and we wish you all the best in your career journey.

Kind regards,
The Career Academy Team

Rated 5 out of 5 stars

My experience!

I’ve had no issues with the website, and I’m thoroughly enjoying the informational content provided. As well as the ongoing support from the tutors and staff.

June 17, 2026
Unprompted review
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Reply from The Career Academy

Hi Shayla,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

They were very engaging course and the informative

They were very engaging course and the way the information way formatted made it very easy and accessible to learn from. Help was also very accessible when needed.

June 16, 2026
Unprompted review
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Reply from The Career Academy

Hi Kara,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

really enjoying my learning and have great feedback and help options

Going into great detail of how and why disease happens is fascinating to me. knowledge is power and helps those who help animals. enjoying these courses a lot! can't wait to keep expanding.

June 16, 2026
Unprompted review
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Reply from The Career Academy

Hi Leah,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

User friendly website and excellent professional support.

The Professional Staff Members. The very easy to understand instructions and the easy navigation of the website - in general a really pleasant experience.

June 11, 2026
Unprompted review
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Reply from The Career Academy

Hi Veronica,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Awesome support

Great support and assurance when I need it. Website easy to manage. Very good and relevant questions in the assignments. Awesome feedback on my first assignment.

June 10, 2026
Unprompted review
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Reply from The Career Academy

Hi Maria,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

I am finding the course very useful in staff management and HR responsibities

I am finding the course very useful in my daily dealing with personnel as well as all my HR responsibilities. It has given me a much broader view overall, and how to approach staff as well as employment strategy.

June 15, 2026
Unprompted review
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Reply from The Career Academy

Hi Ingrid,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Awesome time

I major had an awesome time studying this course I have learnt a lot from it and now I can use my knowledge on what I've learnt and take care of my own animals and to help others in the near future

June 11, 2026
Unprompted review
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Reply from The Career Academy

Hi Mayjor,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

I was helped by the customer service…

I was helped by the customer service which they answered thoroughly all my questions as I was replying back to them. then referred me to payment team and they got back promptly and then student services showing me how to get into the course. there was alot of things I did in that one call and I was very very happy with the outcomes and greatly appreciated there overall teamwork and would recommend to other people

June 10, 2026
Unprompted review
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Reply from The Career Academy

Hi l webber,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

ERika was excellent helped me navigate My Demo Xero

ERika was excellent helped me navigate the problems

June 10, 2026
Unprompted review
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Reply from The Career Academy

Hi Jean,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 1 out of 5 stars

I hated it

I hated it. Spent all the money on the course and bought their photocopied study notes. Wasn’t for me. Didn’t finish it.

August 16, 2025
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Reply from The Career Academy

Hi Steph,

Thank you for sharing your feedback, and I'm sorry to hear that your experience did not meet your expectations.

We take comments like yours seriously and would genuinely like to understand more about what specifically made the course unsuitable for you. Your feedback helps us identify opportunities to improve both our course materials and the overall student experience.

If you're open to it, could you please let us know what could have been done differently to make your experience a positive one? Whether it relates to the course content, study materials, support received, or any other aspect of your journey, we'd appreciate the opportunity to learn from your experience.

Thank you again for taking the time to provide your feedback.

Kind regards,
The Career Academy Global

Rated 5 out of 5 stars

I love learning with The Career Academy

I found the course content informative and easy to understand. I enjoyed the quizzes throughout the course material and the assignments helped imbed the information more thoroughly. The feedback from the tutors was very positive and helpful and I looked forward to their comments on my assignments.

June 10, 2026
Unprompted review
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Reply from The Career Academy

Hi Kerry,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Awesome help and flexible highly…

Awesome help and flexible highly recommend

June 10, 2026
Unprompted review
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Reply from The Career Academy

Hi Sharlene,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

I learned a lot it was good experience

I learned a lot it was good experience

June 10, 2026
Unprompted review
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Reply from The Career Academy

Hi Sangeeta,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 4 out of 5 stars

I found the feedback provided both…

I found the feedback provided both inspiring and motivating. This was always provided in a positive manner.
When talking with people from this service, the same result as above was also provided. Well done!

June 9, 2026
Unprompted review
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Reply from The Career Academy

Hi Micheal,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

I recently completed this course and…

I recently completed this course and had a great experience.
The content was easy to follow, well structured, and explained in a professional yet simple way. Even as someone new to accounting, I found the lessons clear and practical.
The tutors were always helpful, responsive, and supportive throughout the course. I also really liked the Orange button, which made it easy to get quick answers to questions.
I would highly recommend this course to anyone looking to build a solid foundation in accounting.
Nazyken

June 2, 2026
Unprompted review
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Reply from The Career Academy

Hi Nazyken,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Student Support & Communication is A+++

So far, their communication with me has been fantastic. I have only just started my course. It hasn't even been a week yet and I have received a couple of calls already from the student services and admissions.
I am very happy that I choose to go with The Career Academy.

June 9, 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Tracy,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

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