The Career Academy Reviews 

10,930
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 826 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and patient staff, who provide clear answers and support throughout their learning journey. Many appreciate the well-structured and easy-to-follow course content, finding it practical and informative for their studies. Reviewers also highlight the excellent customer service, noting prompt feedback, encouraging communication, and the smooth user experience of the platform. However, some customers also noted that certain parts of the course material were challenging to understand or felt that some content might need updates.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of navigation... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, politeness, and patience.... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness and... See more

Service

Users describe positive interactions with service, with many enjoying their studies and finding the learning... See more

Product

Reviewers mention positive feedback about the product, with many finding the courses interesting,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had questions about my course extension and they were all answered, I am honestly very impressed by how swiftly they acted and corrected the problem. As a student, it really helps to receive clear a... See more

Company replied

Rated 5 out of 5 stars

So far loving the course that I'm doing. Every module I have completed and submitted has been marked promptly and feedback always constructive. Have also been contacted numerous times to make sure I... See more

Company replied

Rated 5 out of 5 stars

Helpful and easy enrollment. Easy pay weekly plans or full payment options. Complementary study notes and small stationary supplies such as a pencil case with a pen, a pack of small highlighters and m... See more

Company replied

Rated 5 out of 5 stars

I recently completed this course and had a great experience. The content was easy to follow, well structured, and explained in a professional yet simple way. Even as someone new to accounting, I f... See more

Company replied


Company details

  1. Adult Education School
  2. Education Center

About The Career Academy

Written by the company

The Career Academy is an internationally recognised education provider that brings you an extensive range of accredited online courses. We provide our students with exceptional tutor support, ensuring you step into our courses with your dream job in mind, and step out with your dream job in sight.


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UPSKILL & RETRAIN

New Zealand Australia United Kingdom Ireland Global Short Courses

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(10,930)

807 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They didn't miss a thing

They didn't miss a thing! Very supportive and encouraging, timely, good instruction, clear and concise direction.

July 2, 2026
Unprompted review
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Reply from The Career Academy

Hi June,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

If you are curious about Dogs, and wanting the best for them and their owner then this course is for you.

ANCA6004 - Certificate in Dog Psychology, Behaviour & Training. If you are curious about Dog psychology and loving them to their fullest this is a valuable course.
I am going through a career shift and combining my studies of Bach of Psych Science with Animal Psych, behaviour and training. It is amazing how exact psych theory of conditioning are used in both humans and animals/dogs.
This course is easy to navigate, the platform make it a pleasant experience once you get familiar, the quizzes support the content reinforcing the learning. There are 3 video/short course by Sarah Whitehead as an added bonus, these are valuable in themselves. There are two primary MCQ, SAQ, LAQ requiring research which again was valuable to reinforce learning.
The research was a great process and I found so many valuable resources that are all now bookmarked.
The course took me a month or so to complete while working and studying uni.
I am grateful that my Tutor Rachael Hawkins Pet and Animal Care Tutor sharing amazing resource links with my assessment feedback. Both assessments had through feedback, reflection, comment and supporting encouragement and only took a few days to have marked. Far quicker than I expected.
The course has reaffirmed that I am on the right path in my new career path.
It is amazing to learn how an animal can be domesticated so quickly. In return can see how humans can create chaos in animals through lack of training and supported domestication. Our pets are a product of our environment after all and we do a disservice to them by not training them.

July 1, 2026
Unprompted review
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Reply from The Career Academy

Hi Monica,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 1 out of 5 stars

They do NOT offer formal NZCEA…

They do NOT offer formal NZCEA qualifications.

would be deemed useless and a lot of money - with no real cet at the end.

They do state in very small print, very very small print ... Not ALL people read small print, I do. Many do not, hence the review, so that people are AWARE in large print.

June 30, 2026
Unprompted review
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Reply from The Career Academy

Hi Mon,

Thank you for your email.

I would like to clarify that The Career Academy does not offer formal NZQA qualifications. This is specifically outlined in our Terms and Conditions.

If you would like to discuss this further or have any questions about your enrolment or the qualifications we offer, please feel free to contact me directly at studentfeedback@thecareeracademy.com. I would be happy to assist you.

Kind regards,

Student Feedback Team
The Career Academy

Rated 4 out of 5 stars

The course I have studied was simple…

The course I have studied was simple but interesting. I recommend with you are looking something in the administration/business area.

June 29, 2026
Unprompted review
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Reply from The Career Academy

Hi Stefania,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Got it sorted and guided me through…

Got it sorted and guided me through what needed to be done

June 29, 2026
Unprompted review
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Reply from The Career Academy

Hi Savanah,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

everything was good

June 29, 2026
Unprompted review
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Reply from The Career Academy

Hi Simran,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Certificate in Dog Psychology,Behaviour and Training

I really enjoyed this course and found it both informative and engaging. The content was easy to follow, and I came away with a much better understanding of animal behaviour.

June 28, 2026
Unprompted review
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Reply from The Career Academy

Hi Bec,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

The course work is well designed and…

The course work is well designed and easy to follow. The staff are also amazing and very helpful.

June 28, 2026
Unprompted review
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Reply from The Career Academy

Hi Sarah,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Great Experience with Dana

had a great experience speaking with my Dana (tutor )over the phone. She quickly addressed my concern and resolved the issue before the promised time. I really appreciated her prompt and efficient support.

June 26, 2026
Unprompted review
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Reply from The Career Academy

Hi Monisha,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Very helpful and friendly staff

Nadia was friendly, professional, and incredibly helpful with all aspects of the booking process.
Many thanks!

June 17, 2026
Unprompted review
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Reply from The Career Academy

Hi Brigid,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

As opposed to other uni courses this…

As opposed to other uni courses this was far easier to navigate with

June 24, 2026
Unprompted review
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Reply from The Career Academy

Hi Peter,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

The Career Academy - Pets and Animal Care Tutor

The Tutor is really good, friendly, and positive. I find that I want to do better to please her more.
The other staff are quite good too.

June 24, 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Beth,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Amazing support! Love it!

Amazing support from the career Academy. Truly a place where students can learn and grow. Great coaches and advisors. Really appreciate your support. 🩶

June 23, 2026
Unprompted review
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Reply from The Career Academy

Hi Asma,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

The experience was very successful the…

The experience was very successful the tutor spent 2 hours with me on the phone helping to get the solutions for the course and answering all questions I had with no judgement

June 22, 2026
Unprompted review
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Reply from The Career Academy

Hi FD,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

Such an amazing experience walking up…

Such an amazing experience walking up on the stage to recieve the Certificate with confidence.
Everything was very well organized by the TCA including hospitality the food was just as amazing 👏
Thank you so much for organizing such a wonderful ceremony made all the graduates feel very special and loved..

June 18, 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Ashmita ,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Perfect place to learn

I have recently enrolled to study my dream courses with the career academy it is so easy to navigate they show you everything so your not lost unlimited tutor help/support also. having a really great experience so far

June 17, 2026
Unprompted review
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Reply from The Career Academy

Hi Kara,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Supportive team

The Diploma I completed was awesome, thank you for being accommodating for me and my busy life.

November 19, 2025
Unprompted review
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Reply from The Career Academy

Hi Jules,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

Rated 5 out of 5 stars

So far loving the course that I'm…

So far loving the course that I'm doing. Every module I have completed and submitted has been marked promptly and feedback always constructive.
Have also been contacted numerous times to make sure I'm travelling ok and if any help is needed. The tutors are really nice.
Looking forward to the rest of the course.

June 19, 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Joanne,

Thank you for taking the time to share your feedback.

We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.

We wish you every success in your studies.

Warm regards,
The Career Academy Global

Rated 5 out of 5 stars

Gratitude to TCA

That was a wonderful experience that all hardwork paid off. To TCA Faculty & Staff thank you very much from the bottom of my heart. Kudos Graduates!Dream Big, Accept Challenge and Aim High… 🎉👍😊

June 18, 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Albin,

Thanks so much for sharing your feedback with us.

We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.

Wishing you all the best with your studies.

Best regards,
The Career Academy Global

Rated 5 out of 5 stars

Career Academy Is Awesome

The course is easy to access and the support of the staff was absolutely fantastic,with professionalism.And the payment plan is affordable and suits our financial situation.

June 10, 2026
Unprompted review
The Career Academy logo

Reply from The Career Academy

Hi Sitiveni,

Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.

If you need any help at all, please don’t hesitate to get in touch.

Best wishes with your studies,
The Career Academy Global

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