As a first-time business owner, I had a lot of questions about bottles, caps, and ordering in bulk. Josh was incredibly patient and helpful throughout the process. He answered every question, made... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
a) Ashley Sheehan always responds quickly and patiently deals with my inquiries and requests. b) She keeps me updated throughout the ordering process c) assists me by acting as a liaison between me... See more
Company replied
From Matt in the order department when I placed my order to the ladies when I called the very next morning to confirm my arrival to your warehouse that same morning to pickup my order to Maggie w... See more
Company replied
Your company had the exact product that I needed, and a great price too! Shipping was fast and was packaged well. The Cary Company will be my go to source for Black Plastic Ink containers from now on.... See more
Company replied
Company details
- #8 of 13 best companies in Packaging Company
- #136 of 255 best companies in Business to Business Service
- #12 of 21 best companies in Packaging Supply Store
- #10 of 21 best companies in Wholesaler
Written by the company
In business since 1895, The Cary Company is the leading supplier for Containers & Packaging, Industrial Filtration, Spill Control Products & more!
Professionals Serving Professionals
Written by the company
- Your Success Is Our Top Priority
- With a reputation of over 125 years in quality service and dependability, we’re ready to partner with you to help your business succeed. Do your needs lie outside of a product? Look no further. The Cary Company offers a diverse array of services, ensuring we serve as your one stop shop.
Our Savings Guarantee
Shop & Save!
Save up to 50% with bulk and wholesale pricing!
Contact info
W Fullerton Ave 1195, 60101, Addison, United States
- 630-629-6600
- customerservice@thecarycompany.com
- thecarycompany.com
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super fast response to orders
Super fast response to orders, couldn't ask for better service.
May 13, 2026
Reply from The Cary Company
Hello,
Thank you for letting us be more than a supplier but a committed partner to your business success. I am delighted to hear you received fast service from our team. We look forward to continuing to provide you with excellent products and service in the future.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Reply from The Cary Company
Good Morning Jeff,
We take pride in putting our customers first. I am pleased to hear your order was taken care of in a timely manner. We look forward to the future with you and your growing business.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Reply from The Cary Company
Good Morning Shirley,
Thank you for your support! I am glad to hear you had a great experience with us. We appreciate your business and look forward to being a committed partner in your success.
Thank you,
Morgan Markowicz
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
“Excellent online shopping experience
“Excellent online shopping experience. The website was easy to use, the ordering process was simple, and my package arrived on time. The product quality exceeded my expectations, and customer service responded quickly to my questions. I highly recommend this store and will definitely order again.”
January 22, 2026
Reply from The Cary Company
Good Morning Jeomar,
Thank you for taking the time to leave a review. I am thrilled to hear you had a great experience all around. We look forward to continuing to provide you with excellent products and service in the future.
Thank you,
Morgan Markowicz
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Website made things easy to search and…
Website made things easy to search and find what I needed.
May 12, 2026
Reply from The Cary Company
Good Afternoon,
Thank you for taking the time to leave a review. I am glad to hear you were able to navigate our website with ease. We appreciate your business and look forward to being a committed partner in your success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
There are many products that are…
There are many products that are avaliable from this company. I had a few questions, and the questions were answered quickly.
Thank you,
Ron
May 11, 2026
Reply from The Cary Company
Good Morning Ronald,
We are constantly striving to be more than a supplier but a committed partner to your business success. I am pleased to hear your questions were answered quickly. We look forward to continuing to provide you with excellent products and service in the future.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Reply from The Cary Company
Good Morning Mark,
We take pride in putting our customers first. I am glad to hear that you were pleased with our customer service, payment options, and prices. Thank you for letting us be more than a supplier but a committed partner to your business success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
on time and called back right away
May 8, 2026
Reply from The Cary Company
Good Morning John,
We are constantly striving to be more than a supplier but a committed partner to your business success. We look forward to the future with you and your growing business.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Disappointed in the style of tank we…
Disappointed in the style of tank we received.
The tank we are trying to duplicate has a valve bung on the bottom. It also has a flat bottom to prevent accumulation of chemicals in the bottom grooves.
I have photos of both.
March 13, 2026
Reply from The Cary Company
Hello Dan,
Thank you for taking the time to leave a review. We sincerely apologize for the inconvenience and frustration you experienced with your recent order. We understand how disappointing it is to receive an item that does not meet your needs or expectations.
The Cary Company strives to be a committed business partner in your success, and your feedback is invaluable as we continue to improve our product offerings and customer experience.
Our goal is to provide clear and accurate information at every step. A representative has been in contact with you to discuss this further and assist in identifying a suitable alternative.
Moving forward, we are reviewing our communication processes to ensure a better experience for our customers. We appreciate you sharing your concerns and hope to have the opportunity to serve you better in the future.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Quick and good communication with good…
Quick and good communication with good quality jars.
May 8, 2026
Reply from The Cary Company
Good Afternoon Paul,
Thank you for taking the time to review. We are constantly striving to be more than a supplier but a committed partner to your business success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Reply from The Cary Company
Good Afternoon Chuck,
Thank you for taking the time to leave a review. I am happy to hear you had a great experience with our customer service team. We appreciate your feedback as we strive to continuously improve our offerings, and we look forward to the future with you and your growing business.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Reply from The Cary Company
Good Morning Roberta,
We are constantly striving to be more than a supplier but a committed partner to your business success. I am glad to hear that you received prompt service and that you are happy with the quality of our products. We look forward to the future with you and your growing business.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
I am new at my company
I am new at my company, and had a bit of a learning curve, customer service was very helpful.
May 7, 2026
Reply from The Cary Company
Good Afternoon,
We take pride in putting our customers first. I am pleased to hear our customer service team was able to assist you. We look forward to being more than a supplier but a committed business partner to your success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
It couldn't be easier
I usually contact Andrew Dorsett for a quote. I place the order. Samantha Silva or someone sends an email to confirm the receipt of an order and agree on the shipping arrangements. It couldn't be easier. Thanks
April 29, 2026
Reply from The Cary Company
Good Afternoon Michael,
I am happy to hear you had a great experience with Andrew and Samantha. I will pass along your kind words to both of them. We appreciate your business and look forward to being a committed partner in your success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Great products
Great products, wish more than 3 samples could be purchased to save time on finding the correct item.
April 20, 2026
Reply from The Cary Company
Good Afternoon Eloy,
Thank you for taking the time to leave a review and for your kind words about our products. We regret any inconvenience our current sample request guidelines may have caused.
We understand how limiting sample order quantities can make the selection process more time consuming, and we appreciate you sharing your feedback. While these guidelines are designed to help keep samples accessible for all customers, we acknowledge your concerns and will gladly share this feedback internally. In the meantime, our team is always available to help you evaluate options and choose the best solution for your needs.
If there’s anything we can do to support your search or make the process easier, please don’t hesitate to reach out at 630-629-6600. We truly appreciate you taking the time to share your experience.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Always a good experience with Cary
Always a good experience when dealing with Cary - Great customer service and all items are normally in stock when needed
May 7, 2026
Reply from The Cary Company
Good Afternoon Mike,
We strive to be more than a supplier but a committed partner to your business success. I am glad to hear you have had many great experiences ordering with us. We look forward to the future with you and your growing business.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P 630-629-6600
TheCaryCompany.com
Reply from The Cary Company
Good Afternoon Don,
Thank you for taking the time to review. I am pleased to hear you had a great experience with our warehouse team! We are constantly striving to be more than a supplier but a committed partner to your business success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Reply from The Cary Company
Hello Tammy,
We strive to be more than a supplier but a committed partner to your business success. I am happy to hear you received fast and helpful service. We look forward to the future with you and your growing business.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Reply from The Cary Company
Good Morning Chad,
Thank you for taking the time to leave a review. We are constantly striving to be more than a supplier but a committed partner to your business success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Great customer service and great price
I tried to get quotes from 3 different companies for 55-gallon drums of a certain spec. The Cary Company by far was the fastest and easiest to deal with. Not to mention, their prices were the lowest on what we needed. The shipping cost was reasonable and the customer service reps are great.
May 7, 2026
Reply from The Cary Company
Good Morning Monica,
We take pride in putting our customers first. I am thrilled to hear you had a good experience with our customer service team and pricing. We appreciate your business and look forward to continuing to provide you with excellent products and service in the future.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.