Good cheeses (tasty), well selected and good maturity. Tasting notes were useful too… let down by delivery though as didn’t arrive when they should have which hampered plans (had to go and buy some ch... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Great cheese, great service, customer first. Excellent One star deducted for DHL leaving the parcel on the doorstep - even though we were in! Bad thing. All Cheesegeek’s careful work undone by an... See more
Company replied
I ordered a gift pack of cheese for my son’s birthday. Unfortunately there was problem and it couldn’t be dispatched on the chosen day so he didn’t get it on the birthday. However Cheesegeek kept me w... See more
Company replied
Great cheese. Great service when the delivery Co failed to deliver ( said they’d tried but no one on the Ring Doorbell). Issue sorted v quickly and given cheese biscuits and cute tiny chutney to apolo... See more
Company replied
Company details
Written by the company
The Modern Cheesemonger. Hand-picked, top-notch cheese delivered free, chilled, to your door.
Contact info
United Kingdom
- hello@thecheesegeek.com
- thecheesegeek.com
4.3
Excellent
554 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Excellent communication from cheese…
Excellent communication from cheese geek and DPD. Quick delivery, very well packaged, arrived in excellent condition. Bit naggy for reviews so ok I’ll do one. Purchased a random cheese selection of cheese that was v. close to date which was half price. Totally underwhelmed by the cheeses in the box. Bland, tasteless would be my summary. Apparently cheese geek didn’t send the right quantity so more emails and then another delivery so in the end I received about 1kg of bland cheese for the £20. Duplicates of bland cheese included. Regrettably, threw it out after trying it.
Better off going to Waitrose cheese counter. Doubt I’ll use it again and certainly not at the usual prices. Try cheesegeek and see what you think.
March 31, 2026
Reply from cheesegeek
Hi Mr Lees,
Thank you very much for taking the time to share your feedback. I’m really pleased to hear you were happy with the communication, delivery, and packaging, and that everything arrived in perfect condition.
I’m genuinely sorry that the cheeses in your box didn’t deliver the enjoyment you were hoping for. While our Mystery Boxes are curated as a surprise selection of our shorter-dated cheeses looking for a good home, we still always aim to deliver them at peak ripeness and flavour, and I’m sorry this wasn’t your experience on this occasion.
We really value you giving us a try, and your comments have been shared with the team. We do hope we’ll have the opportunity to welcome you back in the future.
Best wishes,
Jen
Very well received birthday gift
Bought as a birthday gift for my sister, who can’t stop raving about how amazing all of the cheeses are.
April 14, 2026
Reply from cheesegeek
Hi Joanne,
Thank you so much for the great review! We're over the moon to hear your sister enjoyed her cheesebox.
From the makers who craft each wheel to our Cheese Whisperers who hand-cut and wrap each wedge, a lot of love goes into our boxes. It's wonderful to hear that our customers are just as passionate about the yellow stuff!
Thanks for trusting us with your special gift! We hope to see you again next time you feel like spreading the cheesy joy 💛
Jen
Team cheesegeek 🤓
Say Cheese!
Great cheese and great customer service! Thanks to Jen who was super responsive and great at handling my order!
April 1, 2026
Reply from cheesegeek
Hi Sachin,
Aww, thanks so much for the kind words! 🫶
We really appreciate the lovely review. It's great to hear you're happy with the cheese and the service.
We hope to see you again for more cheesy adventures ✨
Jen
Team cheesegeek 🤓
All of the cheeses were delicious!
March 31, 2026
Reply from cheesegeek
Hello,
Thank you so much for the 5 stars! It's amazing to hear you enjoyed all the cheeses so much. Our selections are designed to showcase the very best in artisan cheese making, so it's always wonderful to hear when they're going down well.
We're glad you had such a positive experience and we hope to see you for another ☺️
Jen
Team cheesegeek 🤓
Brilliant company
Easy to contact and quick to reply to any issues, I had a problem with the delivery company and Cheesegeek followed up with the company twice, sending out another cheese box when the first delivery took too long.
March 30, 2026
Reply from cheesegeek
Hi Karen,
Thanks so much for the kind review! Even though your delivery didn't go as smoothly as we would've hoped, we're very glad you felt the issues were dealt with promptly. Thank you for your understanding, and for the five stars - it's made our day!
We hope to see you again💛
Jen
Team cheesegeek 🤓
Good selection of premium cheese well…
Good selection of premium cheese well wrapped nice flavours
March 30, 2026
Reply from cheesegeek
Hi John,
We really appreciate the kind review. It's great to hear you felt the cheese was well-wrapped, tasty and high quality - that's what we aim for!
If there's anything we could've done to make the experience a full five stars, we'd love to know. Please just drop us an email at hello@thecheesegeek.com with your feedback! 🙏
Jen
Team cheesegeek 🤓
Excellence continues !
Providers of the best artisan cheese 🧀; have only had superb cheese moments. Thank you.
April 9, 2026
Reply from cheesegeek
Hi Leila,
Thank you so much for your kind review! We're so grateful 🙏
Jen
Team cheesegeek 🤓
Great customer service and attention to…
Great customer service and attention to detail.
March 26, 2026
Reply from cheesegeek
Hi Elisabeth,
Your review means a lot to our little team - thank you!
We hope to see you again 🫶
Jen
Team cheesegeek 🤓
Delicious as always.
April 9, 2026
Reply from cheesegeek
Hi Gordon,
Thanks so much for the lovely review. We're so happy you're enjoying your subscription and that the cheeses are going down well each time. Your support means a lot!
Jen
Team cheesegeek 🤓
Reply from cheesegeek
Hi Karen,
Thank you so much for your kind review! We're delighted you feel the customer service has been worth 5 stars 🫶
We really do appreciate your support, and hope to see you again.
Jen
Team cheesegeek 🤓
Reply from cheesegeek
Hi Charles,
Thanks so much for the 5 stars! 🙌
We're so happy to hear the cheese arrived safely, and that you're pleased with the selection. Our Cheese Whisperers hand-cut, wrap and pack each wedge with care so it arrives at its peak freshness - it's great to know this comes through.
We hope to see you again soon for more cheesy delights!
Jen
Team cheesegeek 🤓
Wonderful tasty British cheeses
Wonderful tasty British cheeses. Delivered when they said & kept me updated at every step. Lovely company to deal with
April 8, 2026
Reply from cheesegeek
Hi Janice,
We're very grateful for your wonderful review! 🙏
Thank you so much for taking the time to share your thoughts - we're happy to hear the cheese is going down well, and over the moon that your experience with us has been lovely.
We hope to see you again for more delicious cheese!
Jen
Team cheesegeek 🤓
Reply from cheesegeek
Hello,
We're so happy to hear the surprise cheese has gone down well! 🙌
Thank you so much for the 5 stars, and for taking the time to share your feedback.
We hope to see you again for more deliciousness ✨
Jen
Team cheesegeek 🤓
Great cheese
Great cheese , delivery took 10 days and it was a day later than the tracking showed
April 8, 2026
Reply from cheesegeek
Hi Mrs Artis,
Thanks so much for your review - we’re really glad to hear the cheese was enjoyed and we truly appreciate the 4 stars!
I’m very sorry for the confusion around the delivery timing. All orders placed on our site are scheduled for delivery using our date picker at checkout, and on this occasion we can see that 9th April was selected. This is why there was a gap between ordering on 1st April and delivery.
Our boxes are only ever in transit for under 48 hours to ensure everything arrives in the best possible condition.
That said, I’m really sorry that your delivery arrived a day later than expected - we completely understand the impact that can have, especially when it's for a special gift.
If anything ever looks unclear, please don’t hesitate to reach out - we’re always happy to help and make sure everything lines up exactly as you need. You can reach us at hello@thecheesegeek.com.
Thanks again for trusting us with your order, and we hope to deliver an even smoother experience next time 🧀
Jen
Team cheesegeek 🤓
Great service and communication
Great service and communication. There was a delivery problem and you picked it up and dealt with it promptly. Have used you several times. Great value everytime.
April 2, 2026
Reply from cheesegeek
Hi Susan,
Thanks so much - we're so pleased to read your review 🥳
We're very grateful for the lovely feedback, and glad to know you felt the delivery issues were handled well. We can't always prevent things from going awry, but we do always try our best to resolve them with care.
We really appreciate your understanding and patience, and we hope to see you again!
Jen
Team cheesegeek 🤓
Reply from cheesegeek
Hi Kate,
Thanks so much for your review. We're really grateful for the 5 stars, and glad to hear you're enjoying your subscription!🌟
Many of the cheeses we include are award-winning, and all of them are specially selected to showcase the absolute best in artisan cheese making. It's always a joy to hear what our customers think, so thank you for sharing your feedback!
We hope your subscription continues to take you on a delicious cheesy adventure ✨
Jen
Team cheesegeek 🤓
Superb cheeses
Superb cheeses, some of which we had not heard of. Great service as always. Thank you.
April 1, 2026
Reply from cheesegeek
Hi SG,
Thank you so much for your kind review - we’re delighted to hear you enjoyed the selection, including some cheeses you hadn’t come across before. That’s exactly what we love to do. I hope you've discovered some new favourites in there! 🧀
It’s also lovely to know the service was great as always - thank you for your continued support.
We hope to see you again soon.
Jen
Team cheesegeek 🤓
Fantastic selection of cheeses
The company is a pleasure to deal with, very responsive and helpful. Not to mention all the delicious cheeses they have to offer. I'm enjoying my subscription and always look forward to my next delivery.
April 2, 2026
Reply from cheesegeek
Hi Barbara,
Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear that your subscription continues to bring you joy each time, and that you’ve felt well cared for by our customer team.
We really appreciate you sharing your kind words - thank you again for your support.
Jen
Team cheesegeek 🤓
Reply from cheesegeek
Hi Kay,
We really appreciate your lovely review - thank you so much for taking the time to share your thoughts, and we’re really happy to hear the cheese has been enjoyed.
All of our cheeses are freshly prepared to order by hand on the day of dispatch, to ensure they arrive with peak freshness.
We hope to see you again soon.
Jen
Team cheesegeek 🤓
Reply from cheesegeek
Hi Bill,
Thanks so much for taking the time to leave a review! We’re really glad to hear nothing went wrong 😊
If you have a moment, we’d love to know if there’s anything we could have done to make it a 5-star experience.
Jen
Team cheesegeek 🤓
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